02-01-2013, 05:07 PM | #241 |
Small friendly dragon
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Yes, as per usual and it's different in England & Wales than Scotland. The warranty is normally one year but, to quote the This is Money website "for six months after the purchase, it is up to the retailer to show that a fault on an item is down to the actions or misuse of the buyer, rather than an inherent fault in the product.
After six months, the burden of proof switches to the buyer and it is they who must then show a fault is due to some inherent problem, something that can be almost impossible in all but the most straightforward cases." The website does say that you can try printing a copy of EU directive 1999/44/EC to take along when you complain to a shop, but as long as they comply with the UK Sale of Goods Act, you usually won't get anywhere, though if it is referred to Head Office you may eventually get some kind of recompense. John Lewis are unusual in offering a longer than 1 year warranty on some electrical goods including PCs, laptops and tablet computers. The info about guarantees isn't shown on their website for Kindles or Nooks, but the Kobo is now showing as 1 year only, so maybe they've reduced it across the board for ereaders. I was very disappointed as I'd read on Amazon recommendations to buy at JL to get the longer guarantee in view of all the problems. JL's standard info page also says that pixel problems and screen burn are excluded from the warranty. Last edited by wyvern; 02-01-2013 at 05:19 PM. Reason: typing mistake |
02-01-2013, 05:47 PM | #242 |
dangerous when cornered
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New PW is here. Old one is better. Here's a pic. Both lights at 24 in a dimly lit room. The old one on right. So I'm keeping the old one. I don't see the specks when reading so they won't bother me. I see color hues on the one on the right in the pic, but I really don't see them in person. It's the best PW I have had so far, very even, the specks are the only issue. I think that settles it for me in regards to the new ones being consistently better too. I don't think so. I think it's just the luck of the draw really.
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02-01-2013, 05:51 PM | #243 | |
eBookworm
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02-01-2013, 05:58 PM | #244 |
dangerous when cornered
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He's calling me Monday. I'll let you know if he offers a replacement. Not sure I'll take another one though. It seems a bit pointless. The text and contrast is slightly better on the one on the right, but not as much as the photo suggests. I just took a quick pic, and the quality of the pic isn't very good, but it's good enough to show the color hue difference. The one on the right is very even, it looks really good in person.
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02-01-2013, 06:07 PM | #245 |
dangerous when cornered
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Actually, looking at them both next to each other again, and changing the font so it's the same on both, the text is definitely darker on the old one.
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02-01-2013, 06:23 PM | #246 | |
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02-01-2013, 06:33 PM | #247 | |
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02-01-2013, 07:06 PM | #248 | |||
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Here are the two PW's again, 501 on the left, 603 on the right. Despite the pinkish tinge, the 501 just looks clearer and better to me. I'm not sure but to my eyes, the font also seems darker. Quote:
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Update: I'm typing this as I go through each page and I just saw pics of the new one posted -- without even reading your post first, I immediately saw how the one on the right was better too (the old one). I agree about it being luck of the draw. As long as you're happy despite the specks (and thankfully they're not somewhere right above where your text normally is), you should probably stick with that one. Blossom, that's a really nice screen you have! Last edited by xtine; 02-01-2013 at 07:09 PM. |
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02-01-2013, 07:18 PM | #249 | |
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Not saying it's untrue or anything, but in the Netherlands, it's not possible for a retailer to just lower the warranty whenever they feel like it, let alone to decide that some problems are not covered. Saying something like: "A stuck space bar on notebook Brand X is not covered under warranty" (because we've read that their current keyboards are unreliable) is just not possible. And fir good rains reasons, IMHO. |
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02-01-2013, 08:03 PM | #250 | |
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02-01-2013, 08:50 PM | #251 |
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Heh, fooled indeed. Look at this.
Believe me or not, but fields A and B have the *exact* same shade of grey. Don't believe me? Put the image into an image editor and sample both using the color picker. The results will be identical. Have fun and be amazed if you never looked into this stuff before: http://scienceblogs.com/startswithab...-a-question-o/ Now you know why I'm often sceptical if people say "My screen is yellow / green / pink / blue / whatever", without actually *measuring* it using a tool such as a spectrometer Last edited by Katsunami; 02-01-2013 at 08:56 PM. |
02-01-2013, 09:16 PM | #252 | |
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02-01-2013, 09:23 PM | #253 | |
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02-01-2013, 09:23 PM | #254 | |
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02-01-2013, 09:37 PM | #255 |
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It's a famous image.
Still, I find it strange that some people need to swap the device 3, 4, 5 times in a row. There can't be so many bad Kindles that such a string of bad ones can be considered normal, or it would have damning reviews everywhere. It doesn't. Also, I can't believe that there are huge numbers of people with bad Kindles and they all don't see it. Yes, that was a (another) long winded way of saying that some people for which the PW is troublesome may never find a good one due to the way they see the screen / LED light. |
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