09-11-2013, 12:35 AM | #16 |
Enthusiast
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Location: Canada
Device: Kobo Mini, Kobo Glow, iPad3
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09-11-2013, 12:42 AM | #17 |
Zealot
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I'm not even sure how you'd ship something for it to take that long. If you're shipping from within the US, there just aren't many options that can take more than a couple of days.
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09-11-2013, 02:00 AM | #18 |
Connoisseur
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Location: Toronto
Device: Kindle 3
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Does the Kobo website change tax if you live in Canada?
This is what its telling me. Product Qty Subtotal Kobo Aura 1 $149.99 Subtotal $149.99 Shipping $0.00 Grand total $149.99 I wonder if it would be better to order from chapters.indigo? who are you ordering from if you live in Canada? |
09-11-2013, 02:05 AM | #19 | |
Enthusiast
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thats what mine said as well, but the order conf email (and my CC charge) says:
Quote:
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09-11-2013, 11:50 AM | #20 |
I'm not a number!
Posts: 242
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Join Date: Jul 2011
Location: Quebec City
Device: Kobo Elipsa
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There's an eco-fee in Quebec Province, I wonder why you get it though. I guess they forgot to charge only folks from Quebec.
Nonetheless, pretty much impossible there's no tax. Anyone got his confirmation yet? |
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09-11-2013, 11:29 PM | #21 |
Wizard
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Device: T1 Red, Kindle Fire, Kindle PW, PW2, Nook HD+, Kobo Mini, Aura HD
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Last edited by jersysman; 09-11-2013 at 11:30 PM. Reason: Wrong thread |
09-12-2013, 12:17 PM | #22 |
New Guy
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Join Date: Sep 2013
Location: Colorado Rockies
Device: Kobo Aura
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I ordered, from the US, the Aura on 9/10 direct from Kobo. On 9/11 they charged my credit card in full($149.99). However, I did not receive an email shipping notice or any order confirmation.
I called Kobo to inquire about my order, only to be told they don't know the status of my order. The person was polite but not very helpful. Finally, after delays, they "escalated it to tier 2 direct sales department. They will respond by tomorrow,hopefully Kobo customer service is lacking in real help. I knew better than to order from them, given the problems with Kobo Glo buggy software I had. I really like the aura so I'll just wait to see if it is as good as the reviewers say. If not, I will return it right away and order the Kindle PW2. |
09-12-2013, 12:27 PM | #23 |
Enthusiast
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Join Date: Nov 2009
Location: Canada
Device: Kobo Mini, Kobo Glow, iPad3
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I received an order confirmation, but no shipping notice yet..
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09-12-2013, 12:40 PM | #24 | |
Bifocal Wearer
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Join Date: Jan 2010
Location: USA
Device: Kobo Touch, Aura, Clara ...
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Quote:
(It has not yet reappeared) |
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09-12-2013, 02:49 PM | #25 |
Member
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Join Date: Oct 2010
Device: Sony PRS-650, Kobo Aura HD
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I ordered my Aura from Kobo UK, my CC is billed from the first day of the orderm they even verified the order with me via Email. I haven't received any shipping confirmation yet.
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09-12-2013, 03:17 PM | #26 |
Member Retired
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09-12-2013, 04:56 PM | #27 |
Junior Member
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Location: Atlanta, GA
Device: Kobo Aura HD
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FYI. I ordered 9/3 just received the invoice.
It's funny, they don't give a tracking number. |
09-12-2013, 05:24 PM | #28 | |
Addict
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Quote:
Mary |
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09-12-2013, 05:48 PM | #29 |
Addict
Posts: 205
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Join Date: May 2011
Device: Kobo Aura, Mini, Glo, & Aura HD, KPW, Nook Glow, Nook HD
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I ordered 8/28, got an invoice (edited: it was an order confirmation, not an invoice) immediately and the CC was charged (not pending, which I thought was odd). A couple days later the charge disappeared. Just now I got an actual invoice and my credit card has the charge back as pending. I expect my new baby to be winging its way here soon! My Glo and Aura HD both took about three days to arrive after shipment, so I'm hoping the Aura will get here that fast too. So far no actual shipping notice, but the charge on the credit card is a good sign (although my Aura HD showed shipped for over a day before the CC charge went from pending to a full charge) so maybe it's in a big ole stack of Auras ready to cross the border into the US right now.
Last edited by selina4books; 09-12-2013 at 06:17 PM. |
09-12-2013, 06:27 PM | #30 |
Addict
Posts: 205
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Join Date: May 2011
Device: Kobo Aura, Mini, Glo, & Aura HD, KPW, Nook Glow, Nook HD
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Mary, my Glo and Aura HD were both shipped by Canada Post. I could track them from the Canada Post website until they went through customs, and from then on through USPS tracking. As I stated in my last post, they both took about 3 days to get here (Minnesota US) from Canada. I got separate shipping notices after the invoices with tracking numbers. HTH!
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