Corrupted my version of The Oxford Dictionary of English

orlok · 01-09-2011, 12:33 PM

Just joined this forum, and already I'm overreaching my welcome (newbies...).

I have somehow corrupted my copy of the OED (gives the message "The selected item could not be opened. If you purchased this item from Amazon, delete and redownload it...").

Two questions:

1. How to delete it? If I press the left navigation arrow, it doesn't bring up the usual Delete button, and I'm not sure how else to delete it

2. Where would I download another copy from, as I did not "purchase it", it came with the Kindle, so it's not in my Archive?

Once again, any help much appreciated.

Pete

kindlekitten · 01-09-2011, 12:48 PM

I think that is a question for Kindle support. they are EXTREMELY helpful

orlok · 01-09-2011, 12:51 PM

Quote:

Originally Posted by kindlekitten

I think that is a question for Kindle support. they are EXTREMELY helpful

Okay, thanks. Have mailed them, will post back their response later.

HarryT · 01-09-2011, 01:07 PM

The dictionary WILL show up in the archive if you delete it from your Kindle. I've deleted the American English dictionary from my K3, and it now shows in the archive. Remember that the archive shows only those items that are not on your Kindle.

orlok · 01-09-2011, 01:09 PM

Quote:

Originally Posted by HarryT

The dictionary WILL show up in the archive if you delete it from your Kindle. I've deleted the American English dictionary from my K3, and it now shows in the archive. Remember that the archive shows only those items that are not on your Kindle.

Thanks Harry. Now if I can just work out how to delete it...

HarryT · 01-09-2011, 01:12 PM

Connect the USB cable to your PC, open the Kindle drive, and delete it from the "documents" folder.

thorn · 01-09-2011, 01:26 PM

My archive shows everything I've purchased, whether it's on my Kindle or not. Is that because I have multiple devices registered, do you think?

HarryT · 01-09-2011, 01:30 PM

The archive on the Kindle itself? On mine it definitely only shows those books that aren't currently on the Kindle. I too have multiple devices registered to my Amazon account: a Kindle, iPhone, iPad, and Kindle for PC.

susan_cassidy · 01-09-2011, 01:44 PM

Does the dictionary look-up function work? I've never tried to open the dictionary as a book. Perhaps it doesn't work that way? I have a K1, and the dictionary does not show up on the Home screen of the K1.

If the file is corrupted, I'd be concerned about that - could indicate a hardware problem.

HarryT · 01-09-2011, 01:48 PM

Quote:

Originally Posted by susan_cassidy

Does the dictionary look-up function work? I've never tried to open the dictionary as a book. Perhaps it doesn't work that way? I have a K1, and the dictionary does not show up on the Home screen of the K1.

It's perhaps different on the K3. The dictionary shows up as a normal book on the book list (as "Oxford Dictionary of English") and can be opened like any other book.

DiapDealer · 01-09-2011, 01:51 PM

I have a feeling it's a >= 2.5 firmware thing. The dictionary shows in the normal book list on my K2, as well.

orlok · 01-09-2011, 05:08 PM

Quote:

Originally Posted by HarryT

Connect the USB cable to your PC, open the Kindle drive, and delete it from the "documents" folder.

Well that worked thanks (though it wasn't in Documents, rather in system/com.amazon.ebook.booklet.reader/sidecar). Once I'd deleted it, it was automatically replaced, I didn't have to go to the Archive - how good is that?

Also, Kindle Support came back to me to say I should ring them to discuss the issue, very quick response. No need now, of course

HarryT · 01-09-2011, 05:14 PM

Very good!

JeremyR · 01-09-2011, 05:26 PM

Quote:

Originally Posted by orlok

Also, Kindle Support came back to me to say I should ring them to discuss the issue, very quick response. No need now, of course

Yeah, unfortunately their "great" support is simply to either reply with a form letter or a form letter telling you to call them.

(Why an online company can't actually handle tech support for their products online is beyond me...)

kindlekitten · 01-09-2011, 06:10 PM

Quote:

Originally Posted by JeremyR

Yeah, unfortunately their "great" support is simply to either reply with a form letter or a form letter telling you to call them.

(Why an online company can't actually handle tech support for their products online is beyond me...)

most tech support IS handled by telephone calls. what do you want? Vulcan Mind Meld?

01-09-2011, 12:33 PM	#1
orlok Close to the Edit! Posts: 9,797 Karma: 267994408 Join Date: Jan 2011 Location: UK Device: Kindle Oasis, Amazon Fire 8", Kindle 6"	Corrupted my version of The Oxford Dictionary of English Just joined this forum, and already I'm overreaching my welcome (newbies...). I have somehow corrupted my copy of the OED (gives the message "The selected item could not be opened. If you purchased this item from Amazon, delete and redownload it..."). Two questions: 1. How to delete it? If I press the left navigation arrow, it doesn't bring up the usual Delete button, and I'm not sure how else to delete it 2. Where would I download another copy from, as I did not "purchase it", it came with the Kindle, so it's not in my Archive? Once again, any help much appreciated. Pete

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01-09-2011, 12:48 PM	#2
kindlekitten Professional Adventuress Posts: 13,368 Karma: 50260224 Join Date: Sep 2009 Location: The Olympic Peninsula on the OTHER Washington! (the big green clean one on the west coast!) Device: Kindle, the original! Times Two! and gifting an International Kindle	I think that is a question for Kindle support. they are EXTREMELY helpful

01-09-2011, 01:07 PM	#4
HarryT eBook Enthusiast Posts: 85,544 Karma: 93383043 Join Date: Nov 2006 Location: UK Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6	The dictionary WILL show up in the archive if you delete it from your Kindle. I've deleted the American English dictionary from my K3, and it now shows in the archive. Remember that the archive shows only those items that are not on your Kindle.

01-09-2011, 01:12 PM	#6
HarryT eBook Enthusiast Posts: 85,544 Karma: 93383043 Join Date: Nov 2006 Location: UK Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6	Connect the USB cable to your PC, open the Kindle drive, and delete it from the "documents" folder.

01-09-2011, 01:26 PM	#7
thorn Connoisseur Posts: 91 Karma: 7940 Join Date: Feb 2009 Device: currently: ipod touch	My archive shows everything I've purchased, whether it's on my Kindle or not. Is that because I have multiple devices registered, do you think?

01-09-2011, 01:30 PM	#8
HarryT eBook Enthusiast Posts: 85,544 Karma: 93383043 Join Date: Nov 2006 Location: UK Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6	The archive on the Kindle itself? On mine it definitely only shows those books that aren't currently on the Kindle. I too have multiple devices registered to my Amazon account: a Kindle, iPhone, iPad, and Kindle for PC.

01-09-2011, 01:44 PM	#9
susan_cassidy Wizard Posts: 2,251 Karma: 3720310 Join Date: Jan 2009 Location: USA Device: Kindle, iPad (not used much for reading)	Does the dictionary look-up function work? I've never tried to open the dictionary as a book. Perhaps it doesn't work that way? I have a K1, and the dictionary does not show up on the Home screen of the K1. If the file is corrupted, I'd be concerned about that - could indicate a hardware problem.

01-09-2011, 01:51 PM	#11
DiapDealer Grand Sorcerer Posts: 27,545 Karma: 193191846 Join Date: Jan 2010 Device: Nexus 7, Kindle Fire HD	I have a feeling it's a >= 2.5 firmware thing. The dictionary shows in the normal book list on my K2, as well.

01-09-2011, 05:14 PM	#13
HarryT eBook Enthusiast Posts: 85,544 Karma: 93383043 Join Date: Nov 2006 Location: UK Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6	Very good!