12-28-2009, 05:44 PM | #1 |
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Why I can't read ebook from Nor Cal Digital libary?
When I am trying to open an ebook that I downloaded from Northern California Digital Library (.acsm file) I get an error: Sorry, the file you are attempting to open cannot be opened by Adobe Digital Editions
Adobe has a page: http://kb2.adobe.com/cps/408/kb408910.html saying that this is probably a version mismatch and suggesting to "Contact the web site (eBook store or library) from which the eBook was downloaded or purchased." But how do people view the ebooks from Nor Cal library? Should I find the older version of Adobe DE? What is the practical solution for me? |
12-28-2009, 06:22 PM | #2 |
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Well...........welcome to MobileRead, Jerry.
What format is your library book in? If its epub or pdf.......you are out of luck. The kindle can read mobipocket books from the library, but there is a script that needs to be run. Let us know. |
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12-28-2009, 06:40 PM | #3 | |
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So you are saying that nobody can read ebooks from the library on PC and I have to buy kindle or some other reader? So what is Adobe DE then for? Or it's so buggy that this renders it unusable? I was under impression that I am just missing something... |
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12-28-2009, 06:43 PM | #4 |
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Assuming that your ADE is activated try redownloading the book. The file may be corrupted. If the second download doesn't work then you may want to be sure that your ADE is activated and then contact the library. You might also try a different book.
This won't get it onto your DX though. If it's a liberated PDF then you're good but if it's a liberated ePub then it will need to be converted. I can't give you directions on how to liberate or link to where the scripts reside but google is your friend. |
12-28-2009, 06:55 PM | #5 |
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There are readers that support ADE *but* on the dedicated devices it appears that you can only have one DRM format at a time. There are more than a few DRM schemes which makes it very confusing for consumers.
If you want to read DRMed PDFs on your DX there are ways to do so but you may want to return the DX (Amazon is wonderful with returns) if you are still within the 30 day window and look at other devices or wait because more are coming out all the time. |
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12-28-2009, 07:03 PM | #6 | |
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Still confused, how can I read ebooks from the library on PC. PS: So far this whole area looks very immature to me. I didn't know that Kindle DX can't read DRMed pdfs. So I can't (potentially, if I decide to get one) use DX with library ebooks? |
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12-28-2009, 07:14 PM | #7 |
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I believe that is the ADE license file containing the encryption key, not the book..you are trying to open the wrong file if you are trying to open a file with the extension .acsm...find the actualy book which will be a PDF/epub or whatever.
Here are some resources which will give you the details to figure it out rather than rehashing it all here before you exhaust the info there: https://wiki.mobileread.com/wiki/ACSM http://califa.lib.overdrive.com/07E4...50/en/Help.htm I am assuming you have the appropriate reader software installed, as in Adobe Reader or whatever... EDIT: Here is the Adobe reader software you need installed to read secure ADE PDF/epub books http://califa.lib.overdrive.com/07E4...Reader-ADE.htm Last edited by brecklundin; 12-28-2009 at 07:19 PM. |
12-28-2009, 07:16 PM | #8 | |
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12-28-2009, 07:37 PM | #9 | |
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And my DE is authenticated. |
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12-28-2009, 07:45 PM | #10 | |
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It's not that we're not willing to help you-it's just that the library's support desk should be better *able* to help you. That doesn't mean they have all the answers (after all, they don't know what you're using any more than we do) but they should be a good first stop. |
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12-28-2009, 07:49 PM | #11 |
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Have you activated ADE? This would be the main reason it doesn't work.
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12-28-2009, 07:55 PM | #12 | |
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But now I've sent them an email anyways. Will see what they say, if anything. Last edited by jerrry94087; 12-28-2009 at 07:58 PM. |
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12-28-2009, 08:15 PM | #13 | |
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Sorry, if you already know this but I thought I'd mention it just in case. |
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12-28-2009, 10:13 PM | #14 | |
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Amazing how Adobe has such bugs, very confusing. |
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12-28-2009, 11:14 PM | #15 |
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