Aura Where to order/buy the new aura?

Antares · 10-01-2013, 11:46 PM

Hello people,

Since Kobo help desk wasn't helpful
I've been lurking the forum a bit to see if someone else posted this question but i couldn't find a positive answer about it. i currently don't live in the US nor Canada but i have a friend in Los Angeles that can order this device for me. But im unable to find some site to order it, from where do you order it?

thanks in advance, and sorry for my bad english it's not my native language

Nightyume · 10-02-2013, 12:36 AM

You can order it directly from the kobo website if ordering from the US. If you're willing to pay an extra fifteen dollars you can also order it from chapters indigo (Canadian book store) and they will ship to the US. Those ar the two cheapest options but there are other more expensive sites.

toddos · 10-02-2013, 12:40 AM

My local bookstore (Third Place Books) carries Kobo products, but they don't have the Aura yet. I asked them, and they said they were at the mercy of their supplier and would probably get them in by the end of the month. So it sounds like the non-Kobo/Chapters/FNAC supply chain isn't quite ready yet.

Antares · 10-02-2013, 07:43 AM

Quote:

Originally Posted by Nightyume

You can order it directly from the kobo website if ordering from the US. If you're willing to pay an extra fifteen dollars you can also order it from chapters indigo (Canadian book store) and they will ship to the US. Those ar the two cheapest options but there are other more expensive sites.

Thanks for the quick answers,
Only 15 dollars shipping from Canada?
I tried but when i go kobo.com / Aura / find a retailer / US - Kobo i get this (see attachment)

jersysman · 10-02-2013, 07:54 AM

If that comes up like that, is it possible to have your US friend just order it for you from the site?

Antares · 10-02-2013, 08:06 AM

Quote:

Originally Posted by jersysman

If that comes up like that, is it possible to have your US friend just order it for you from the site?

By phone you mean? well, he doesn't speak english, lol, besides "hello, mucho gusto my name is Manuel"

he's there only for 1 month.

I checked Indigo site and apparently they do it for 21 dollars, wich sounds right to me, and it will be delivered by Oct 25. How accurate are they? (my friend leaves town on november 3rd)

Nightyume · 10-02-2013, 10:33 AM

Two things. You get that site because YOU are not in the US. Even if you set your payment details to a US credit card and set a US billing/shipping address Kobo will not show you purchasing options/prices of you are elsewhere (being in Mexico I faced the same problem, using a US based web proxy I could see the buying options but not log in to comp lete the purchase). If your friend is in the US he should be able to see the real US page and order. The estimated shipping time from Kobo is ten to fourteen days and they don't charge shipping. But remember, whether you choose Kobo or chapters, the shipping times are estimates, not guarantees, which means it could be much faster or experience unforeseen delays (worst case scenario).

Oh, and Kobo doesn't take orders over the phone. Otherwise you could just Skype their toll free number and avoid the hassle (I tried and was shot down).

There is a thread with a guy who ordering from chapters indigo and his experience (including shipping time).

Antares · 10-02-2013, 01:18 PM

Quote:

Originally Posted by Nightyume

Two things. You get that site because YOU are not in the US. Even if you set your payment details to a US credit card and set a US billing/shipping address Kobo will not show you purchasing options/prices of you are elsewhere (being in Mexico I faced the same problem, using a US based web proxy I could see the buying options but not log in to comp lete the purchase). If your friend is in the US he should be able to see the real US page and order. The estimated shipping time from Kobo is ten to fourteen days and they don't charge shipping. But remember, whether you choose Kobo or chapters, the shipping times are estimates, not guarantees, which means it could be much faster or experience unforeseen delays (worst case scenario).

Oh, and Kobo doesn't take orders over the phone. Otherwise you could just Skype their toll free number and avoid the hassle (I tried and was shot down).

There is a thread with a guy who ordering from chapters indigo and his experience (including shipping time).

Oh, i see. well, im from South America, so that could be the issue.

Thanks bro. Thank you all, if i can get my hands on this, im going to be around here a lot, hehe.

10-01-2013, 11:46 PM	#1
Antares Member Posts: 13 Karma: 11516 Join Date: Oct 2013 Device: none	Where to order/buy the new aura? Hello people, Since Kobo help desk wasn't helpful I've been lurking the forum a bit to see if someone else posted this question but i couldn't find a positive answer about it. i currently don't live in the US nor Canada but i have a friend in Los Angeles that can order this device for me. But im unable to find some site to order it, from where do you order it? thanks in advance, and sorry for my bad english it's not my native language

10-02-2013, 10:33 AM	#7
Nightyume Addict Posts: 241 Karma: 115140 Join Date: Sep 2012 Device: HTC One, Galaxy Note 10.1, Kobo Aura	Two things. You get that site because YOU are not in the US. Even if you set your payment details to a US credit card and set a US billing/shipping address Kobo will not show you purchasing options/prices of you are elsewhere (being in Mexico I faced the same problem, using a US based web proxy I could see the buying options but not log in to comp lete the purchase). If your friend is in the US he should be able to see the real US page and order. The estimated shipping time from Kobo is ten to fourteen days and they don't charge shipping. But remember, whether you choose Kobo or chapters, the shipping times are estimates, not guarantees, which means it could be much faster or experience unforeseen delays (worst case scenario). Oh, and Kobo doesn't take orders over the phone. Otherwise you could just Skype their toll free number and avoid the hassle (I tried and was shot down). There is a thread with a guy who ordering from chapters indigo and his experience (including shipping time). Last edited by Nightyume; 10-02-2013 at 10:37 AM.

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10-02-2013, 12:36 AM	#2
Nightyume Addict Posts: 241 Karma: 115140 Join Date: Sep 2012 Device: HTC One, Galaxy Note 10.1, Kobo Aura	You can order it directly from the kobo website if ordering from the US. If you're willing to pay an extra fifteen dollars you can also order it from chapters indigo (Canadian book store) and they will ship to the US. Those ar the two cheapest options but there are other more expensive sites.

10-02-2013, 12:40 AM	#3
toddos Guru Posts: 695 Karma: 822675 Join Date: May 2010 Device: Kobo Aura, Nokia Lumia 920 (Freda)	My local bookstore (Third Place Books) carries Kobo products, but they don't have the Aura yet. I asked them, and they said they were at the mercy of their supplier and would probably get them in by the end of the month. So it sounds like the non-Kobo/Chapters/FNAC supply chain isn't quite ready yet.

10-02-2013, 07:54 AM	#5
jersysman Wizard Posts: 1,747 Karma: 3761220 Join Date: Mar 2011 Location: Pennsylvania Device: T1 Red, Kindle Fire, Kindle PW, PW2, Nook HD+, Kobo Mini, Aura HD	If that comes up like that, is it possible to have your US friend just order it for you from the site?

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