Digital Reader not reading any sdcards

pakiyabhai · 12-06-2009, 03:02 PM

I am stuck in a bit of a soup , my irex refuses to read any sdcard attached to it.

1. I formatted the card - fat32 , nothing, restart reader
2. I put the latest firmware 1.7.1 , nothing,restart reader
3. I put the contents of the card as irex has put it on their website , nothing ,restart reader
4. I repeat 1,2,3 with another sdcard nothing reader
5. I connect it to my pc via usb , nothing is detected.

What should i do ?

pauli · 12-07-2009, 06:32 AM

Does it still read the 1 GB SD card that came with the device?
The DR1000 only reads normal SD cards. Cards with higher capacity are mostly SDHC cards, which are not supported. A lot of older/slower SDHC type cards can be used. My Sandisc 4GB cards works just fine.

If it doesn't read the original SD card, the SD card reader inside the device has broken. Better contact iRex Support in that case.

pakiyabhai · 12-07-2009, 08:09 AM

Nope it doesn't read the original SD card reader too pauli .. I have already contacted them .Keeping my finger crossed now.

pthwaite · 12-07-2009, 09:09 AM

If you put the card in the slot did you try (from the menu) setting up the card for the reader, under "Settings" and "SD Card Properties" ?

It may just kick it into life, also, a long charge and reset may help too.

H

tjdean256 · 12-07-2009, 10:45 AM

Also, (just a long shot) can the cards be read by any other device?

pakiyabhai · 12-07-2009, 11:50 AM

Quote:

Originally Posted by pthwaite

If you put the card in the slot did you try (from the menu) setting up the card for the reader, under "Settings" and "SD Card Properties" ?

It may just kick it into life, also, a long charge and reset may help too.

H

Well that option is grayed out .

@ tjdean256 - my card works fine with my camera and a usb device , so the fault might be in the sdcard reader

pakiyabhai · 12-07-2009, 11:52 AM

btw good news is that irex is willing to examine the device under warranty ! I am just waiting for them to provide me next steps. Wow

But till that time I would have to buy me a new one

pthwaite · 12-07-2009, 01:33 PM

Well, at the very least, it's good news from irex and if the option to ready the SD card is greyed out, it suggests the card reader element or the card is faulty. If you've tried so many cards, it would appear a fault has occurred.

H

Kent Walters · 12-08-2009, 09:05 PM

Did you say FAT 32? Try Fat 16. The DR, along with most other readers, doesn't understand FAT 32.

Good Luck!
Kent Walters

pakiyabhai · 12-09-2009, 09:40 PM

Quote:

Originally Posted by Kent Walters

Did you say FAT 32? Try Fat 16. The DR, along with most other readers, doesn't understand FAT 32.

Good Luck!
Kent Walters

I did try it again today , it didn't work Kent !

pakiyabhai · 12-09-2009, 09:42 PM

well right now the only pain in the a$$ is the fact that I am in china , irex (being very fair I tell you) , told me I had purchased the device in UK from liberesco , so I need to deliver it to Liberesco(Peter) , or a $75 charge to send the device which doesn't include customs, damn china !

I am so confused.

Kent Walters · 12-09-2009, 10:07 PM

pakiyabhai,

Assuming that you've tried a reset and charge, per pthwaite's advice, the only other thing I can think of is to try re-installing the firmware (it's at least worth a try). It does sound like a hardware problem, but I too am confused; China will charge customs duty to ship your own property for repair?

I hope iRex will be of more help—it kind of sounds like you're hosed... sorry.
Kent Walters

PS
Have you tried formatting the card with the DR?

Kent

Jiang · 12-10-2009, 01:50 AM

sth wrong, and don't know how to delete it.

pakiyabhai · 12-10-2009, 04:49 AM

Quote:

Originally Posted by Kent Walters

pakiyabhai,

Assuming that you've tried a reset and charge, per pthwaite's advice, the only other thing I can think of is to try re-installing the firmware (it's at least worth a try). It does sound like a hardware problem, but I too am confused; China will charge customs duty to ship your own property for repair?

I hope iRex will be of more help—it kind of sounds like you're hosed... sorry.
Kent Walters

PS
Have you tried formatting the card with the DR?

Kent

I don't know how to even try a firmware upgrade or degrade without the sdcard . .

Yes thats true , they are going to charge me for my OWN property repaird, worst if the custom office needs to understand what it is in the first place. Apparently anything with a battery goes through a very through inspection. I am trying to get information from the customs here , very very tough !.

Irex is being very helpful with the whole scenario , in the first place they agreed to take the device under warranty repair when it's more than a year old (early adapter) . I can also pay them $ 75 in which they can arrange for a pick up which I think would be a better option because if i have to send it myself , these chinese Gods will charge me $150 to test the device if it's 'safe' for air transport.

So i have asked Irex , when they arrange for transport , is any testing required !

Aaargh ...

PS - worst thing is there are no bloody books here to read in the first place. Everythings mandarin mate ! Not even one single magazine anywhere

Shaggy · 12-10-2009, 02:00 PM

Quote:

Originally Posted by Kent Walters

Did you say FAT 32? Try Fat 16. The DR, along with most other readers, doesn't understand FAT 32.

That is false. All of the iRex devices work with FAT32, which seems to be standard with most other readers as well.

12-06-2009, 03:02 PM	#1
pakiyabhai Zealot Posts: 129 Karma: 14 Join Date: Dec 2007 Device: pakiyabhai	Digital Reader not reading any sdcards I am stuck in a bit of a soup , my irex refuses to read any sdcard attached to it. 1. I formatted the card - fat32 , nothing, restart reader 2. I put the latest firmware 1.7.1 , nothing,restart reader 3. I put the contents of the card as irex has put it on their website , nothing ,restart reader 4. I repeat 1,2,3 with another sdcard nothing reader 5. I connect it to my pc via usb , nothing is detected. What should i do ? Last edited by pakiyabhai; 12-06-2009 at 03:55 PM.

12-09-2009, 10:07 PM	#12
Kent Walters Connoisseur Posts: 79 Karma: 92 Join Date: Sep 2009 Location: Northern California, USA Device: iRex DR1000S, Astak EZreader (Hanlin V3)	pakiyabhai, Assuming that you've tried a reset and charge, per pthwaite's advice, the only other thing I can think of is to try re-installing the firmware (it's at least worth a try). It does sound like a hardware problem, but I too am confused; China will charge customs duty to ship your own property for repair? I hope iRex will be of more help—it kind of sounds like you're hosed... sorry. Kent Walters PS Have you tried formatting the card with the DR? Kent Last edited by Kent Walters; 12-09-2009 at 10:09 PM. Reason: Added PS

12-10-2009, 01:50 AM	#13
Jiang Enthusiast Posts: 31 Karma: 52 Join Date: Sep 2009 Location: Shanghai, China Device: kindle keyboard, kindle HD 8.9	sth wrong, and don't know how to delete it. Last edited by Jiang; 12-10-2009 at 03:31 AM.

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12-07-2009, 06:32 AM	#2
pauli Groupie Posts: 185 Karma: 119824 Join Date: Feb 2008 Device: iLiad, DR1000S, HTC Hero, DR800SG	Does it still read the 1 GB SD card that came with the device? The DR1000 only reads normal SD cards. Cards with higher capacity are mostly SDHC cards, which are not supported. A lot of older/slower SDHC type cards can be used. My Sandisc 4GB cards works just fine. If it doesn't read the original SD card, the SD card reader inside the device has broken. Better contact iRex Support in that case.

12-07-2009, 08:09 AM	#3
pakiyabhai Zealot Posts: 129 Karma: 14 Join Date: Dec 2007 Device: pakiyabhai	Nope it doesn't read the original SD card reader too pauli .. I have already contacted them .Keeping my finger crossed now.

12-07-2009, 09:09 AM	#4
pthwaite Fanatic Posts: 597 Karma: 430 Join Date: Aug 2008 Location: Ellesmere Port, UK Device: DR1000S Sony PRS505 iPad iPhone	If you put the card in the slot did you try (from the menu) setting up the card for the reader, under "Settings" and "SD Card Properties" ? It may just kick it into life, also, a long charge and reset may help too. H

12-07-2009, 10:45 AM	#5
tjdean256 Zealot Posts: 138 Karma: 70 Join Date: Jan 2009 Location: Louisiana Device: irex dr1000s; Pocket edge	Also, (just a long shot) can the cards be read by any other device?

12-07-2009, 11:52 AM	#7
pakiyabhai Zealot Posts: 129 Karma: 14 Join Date: Dec 2007 Device: pakiyabhai	btw good news is that irex is willing to examine the device under warranty ! I am just waiting for them to provide me next steps. Wow But till that time I would have to buy me a new one

12-07-2009, 01:33 PM	#8
pthwaite Fanatic Posts: 597 Karma: 430 Join Date: Aug 2008 Location: Ellesmere Port, UK Device: DR1000S Sony PRS505 iPad iPhone	Well, at the very least, it's good news from irex and if the option to ready the SD card is greyed out, it suggests the card reader element or the card is faulty. If you've tried so many cards, it would appear a fault has occurred. H

12-08-2009, 09:05 PM	#9
Kent Walters Connoisseur Posts: 79 Karma: 92 Join Date: Sep 2009 Location: Northern California, USA Device: iRex DR1000S, Astak EZreader (Hanlin V3)	Did you say FAT 32? Try Fat 16. The DR, along with most other readers, doesn't understand FAT 32. Good Luck! Kent Walters

12-09-2009, 09:42 PM	#11
pakiyabhai Zealot Posts: 129 Karma: 14 Join Date: Dec 2007 Device: pakiyabhai	well right now the only pain in the a$$ is the fact that I am in china , irex (being very fair I tell you) , told me I had purchased the device in UK from liberesco , so I need to deliver it to Liberesco(Peter) , or a $75 charge to send the device which doesn't include customs, damn china ! I am so confused.