Help unbrick my PW3

[samhfoley]

just got a new PW3 yesterday from Amazon. Tried installing update_KT2_5.6.0_initial and updating my kindle. I'm now stuck on the tree screen. I've tried hard resetting, but it doesn't work. Ideas? is this new firmware jailbreakproof at the moment??

[coplate]

Just to check, you tried to install update_KT2_5.6.0_initial on the PW3. I'm double checkign that that is not a copy/paste error.

The new firmware right out of the box can be jailbroken - if you use the right one.... But you used the one for a different device.

You may have "bricked" it, or maybe not.

The update will take 10-20 minutes even if it works, so put it on the wall charger and be patient for a little while...

But most likely it is bricked, we have similar threads of this, and the only way to repair is very complicated.

[coplate]

Some people have gotten very lucky with their bricked devices, and the kindle enters "fastboot" mode, which is a fallback way of programming it.

Others require soldering a serial port to the inside of the kindle, and as far as I can tell, may require running a script on your pc to manually type in the code of a working bootloader onto the kindle through that.


You shoudln't worry about this damages thngs inside the kindle I think, and more than it already has, the most likey thing that has happend is that the boot loader included in the KT2 image has been installed on your device.

What that will mean is that is the very first thing that boots up, and if you had the serial port connected, it would probably print an error message along the lines of "Unsupported board Id ###############", exiting.

[knc1]

Originally Posted by samhfoley

just got a new PW3 yesterday from Amazon. Tried installing update_KT2_5.6.0_initial and updating my kindle. I'm now stuck on the tree screen. I've tried hard resetting, but it doesn't work. Ideas? is this new firmware jailbreakproof at the moment??

*) Why in the world did you try to install a firmware for the KT2 onto a PW3?

Note:
5.6.0 is a firmware older than the version the PW3 was released with, which was 5.6.1.1.
If it was intended to work on a PW3, the PW3 would have shipped with it.

*) Back up to Step #1 and tell us what the first six characters of your device's serial number is.

*) Also post the link to the firmware package you tried to install please.

*) Is there any time, even very briefly, when your PC can recognize USB storage?
It might be for only 5 to 10 seconds, you have to watch closely.

This may require either returning the device to the seller for exchange or using the serial port to debrick it.
It might also be possible to de-brick it using fastboot and some special commands.
But before making a decision on what to do next, please provide the information requested (*) above.

[samhfoley]

Originally Posted by knc1

*) Why in the world did you try to install a firmware for the KT2 onto a PW3?

Note:
5.6.0 is a firmware older than the version the PW3 was released with, which was 5.6.1.1.
If it was intended to work on a PW3, the PW3 would have shipped with it.

*) Back up to Step #1 and tell us what the first six characters of your device's serial number is.

*) Also post the link to the firmware package you tried to install please.

*) Is there any time, even very briefly, when your PC can recognize USB storage?
It might be for only 5 to 10 seconds, you have to watch closely.

This may require either returning the device to the seller for exchange or using the serial port to debrick it.
It might also be possible to de-brick it using fastboot and some special commands.
But before making a decision on what to do next, please provide the information requested (*) above.

link
http://www.mediafire.com/file/dyxydp....2_initial.bin

serial number I don't see anywhere...usually get it from device info...but

no USB storage recognized in MyPC after plugging and replugging USB....

[knc1]

Originally Posted by samhfoley

link
http://www.mediafire.com/file/dyxydp....2_initial.bin

serial number I don't see anywhere...usually get it from device info...but

It is on the box label.
It is shown on your Amazon account "manage devices and content" web page.

[samhfoley]

just a boneheaded mistake on my part I was doing 2 PW2's and I didn't thiink and just put the same file onto the PW3 without thinking (obviously...)

[samhfoley]

Originally Posted by knc1

It is on the box label.
It is shown on your Amazon account "manage devices and content" web page.

\Thanks

G090 G105

[coplate]

Originally Posted by samhfoley

link
http://www.mediafire.com/file/dyxydp....2_initial.bin

serial number I don't see anywhere...usually get it from device info...but

no USB storage recognized in MyPC after plugging and replugging USB....

when checking for usb, plug it into pc, and then hold the power button on the kindle until it reboots. ( the light turns off and back on , and then maybe off again)

If you are on windows you can use this program to monitor all your usb connections, even after they disconnect.

http://www.nirsoft.net/utils/usb_devices_view.html

If you are very lucky, your kindle might show up as a different kind of device, which may help unbrick, though I don't see a lot of reports about this.

[samhfoley]

Originally Posted by coplate

when checking for usb, plug it into pc, and then hold the power button on the kindle until it reboots. ( the light turns off and back on , and then maybe off again)

If you are on windows you can use this program to monitor all your usb connections, even after they disconnect.

http://www.nirsoft.net/utils/usb_devices_view.html

If you are very lucky, your kindle might show up as a different kind of device, which may help unbrick, though I don't see a lot of reports about this.

kindle doesn't reboot when holding down power button. That's the problem. Cannot hard reset either....

[samhfoley]

nope cannot see any change in device manager either

[knc1]

Originally Posted by samhfoley

\Thanks

G090 G105

That is the original PW3 -
Do not try to use the KT2 firmware on it (as reported in your first post) -
Do not try to use the PW2 firmware on it (as given in the link you posted) -
Only use firmware for the PW3!
And for that model, nothing older than the 5.7.4 PW3 firmware.
Anything older than that version stands a good chance of bricking the device.

The jail break instructions you should be following is at:
https://www.mobileread.com/forums/sh...d.php?t=275877
Do not use any directions similar to those found elsewhere on the 'net.

= = = =

Now, tell us more about that: "Will not restart with a long press of the power button".

Describe in the greatest detail you possibly can exactly what you are doing when you try to restart the device with the power button.
How long are you holding the button? (time it do not guess)
What can you observe? Changes in screen display, Changes in the status light, and if doing the re-start with the USB cable connected to a PC, any reaction made by the PC.
Tell us what OS your PC is running.
How are you certain that the USB cable and USB port you are using are working? How did you determine that?

This is a technical forum, and we are being asked to solve a technical problem, we really, really, really need the above information.

Especially since we can not be certain what firmware you tried to install (you have posted two different firmwares - neither for the model of device you have).

It is extremely unlikely to not be restarting.
The long hold does a hardware reset, hardware timer, hardware physical reset line - no software involved.
The only thing that will prevent that from operating is a totally dead battery.

Have you put the device on a wall charger?
Using a known good USB cable?
For how long?
With what external visible changes noticed?

Have you had this Kindle taken apart?
Have you had the case open?
Have you already tried to make a serial port connection?
With what result?

= = = =

Translation: So far, your problem description does not make any sense at all.

[samhfoley]

Originally Posted by knc1

That is the original PW3 -
Do not try to use the KT2 firmware on it (as reported in your first post) -
Do not try to use the PW2 firmware on it (as given in the link you posted) -
Only use firmware for the PW3!
And for that model, nothing older than the 5.7.4 PW3 firmware.
Anything older than that version stands a good chance of bricking the device.

The jail break instructions you should be following is at:
https://www.mobileread.com/forums/sh...d.php?t=275877
Do not use any directions similar to those found elsewhere on the 'net.

= = = =

Now, tell us more about that: "Will not restart with a long press of the power button".

Describe in the greatest detail you possibly can exactly what you are doing when you try to restart the device with the power button.
How long are you holding the button? (time it do not guess)
What can you observe? Changes in screen display, Changes in the status light, and if doing the re-start with the USB cable connected to a PC, any reaction made by the PC.
Tell us what OS your PC is running.
How are you certain that the USB cable and USB port you are using are working? How did you determine that?

This is a technical forum, and we are being asked to solve a technical problem, we really, really, really need the above information.

Especially since we can not be certain what firmware you tried to install (you have posted two different firmwares - neither for the model of device you have).

It is extremely unlikely to not be restarting.
The long hold does a hardware reset, hardware timer, hardware physical reset line - no software involved.
The only thing that will prevent that from operating is a totally dead battery.

Have you put the device on a wall charger?
Using a known good USB cable?
For how long?
With what external visible changes noticed?

Have you had this Kindle taken apart?
Have you had the case open?
Have you already tried to make a serial port connection?
With what result?

= = = =

Translation: So far, your problem description does not make any sense at all.

Thanks for your response. I have held the power button, timed, for 30 seconds and 40 seconds. I have done so both with the device attached to a power source and without. I see the battery light flash at about 10-12 seconds but the screen never goes dark or restarts.

The battery light is orange, not green but I have no way of knowing the level of battery.

Has not been taken apart or anything else. I have only tried the hard resets.

[samhfoley]

Win 10 pro. 32 bit

[knc1]

Originally Posted by samhfoley

Thanks for your response. I have held the power button, timed, for 30 seconds and 40 seconds. I have done so both with the device attached to a power source and without. I see the battery light flash at about 10-12 seconds but the screen never goes dark or restarts.

The battery light is orange, not green but I have no way of knowing the level of battery.

Has not been taken apart or anything else. I have only tried the hard resets.

Put it on a known good wall charger using a known good USB cable.
Leave it there at least 24 hours.

Since the charger is partially controlled by firmware, and the firmware is not operating properly, we can not expect the light to be operating properly either.
So do not count on any external changes.
Put it on the known good charger, with the known good cable, assume that it is being recharged at the slowest possible rate (the default) which == at least 24 hours.

= = = =

Take two aspirins and return tomorrow evening.