08-14-2006, 05:01 PM | #1 |
Member
Posts: 11
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Join Date: Jul 2006
Device: Nokia 770/iLiad/e815
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Dead strips on screen
I just received my iLiad today. It's beautiful, but there's a major problem with the Wacom pen; namely, there are two vertical strips running the length of the screen which don't respond at all to the stylus. Below is a picture I took with my camera phone (sorry for the poor image quality) where I tried to completely color in a Notes page; the two white strips are the dead areas.
Have sent emails to iRex, but would appreciate any advice (and if anybody knows exactly which iRex email I should get in touch with, I'd appreciate it; I can't find anywhere which actually says: "This is the address to contact with support questions", so I just sent emails to shop@irextechnologies.com and techsupport@irextechnologies.com) |
08-15-2006, 07:49 PM | #2 |
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I sent them emails. The only reply I got was from the shop email address, but they said I had to call the tech support number (which entailed buying a calling card so I could call europe and getting up early in the morning to call. Grrr.)
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08-16-2006, 05:52 AM | #3 |
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Join Date: May 2006
Location: Germany
Device: Zaurus, HTCMagician, iLiad
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Try to post your problem on the irex forum (www.irextechnologies.com - forum). They are very responsive there.
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08-16-2006, 08:41 AM | #4 | |
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Posts: 11
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Join Date: Jul 2006
Device: Nokia 770/iLiad/e815
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Quote:
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08-23-2006, 08:12 PM | #5 |
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Posts: 11
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Join Date: Jul 2006
Device: Nokia 770/iLiad/e815
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In case anybody cares, I sent my iLiad back to iRex yesterday for repairs.
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