Troubleshooting Where to launch a formal complaint against Amazon? - Page 5

Ben Thornton · 08-08-2010, 07:17 AM

Thanks Harry - perhaps that's it.

Looking at eBay, people are paying crazy prices - asking for £160 for a new K2 (free postage!) and bidding over £110 for a second hand one, when they could do a lot better from Amazon by waiting a month. Funny old world!

HarryT · 08-08-2010, 07:22 AM

Quote:

Originally Posted by Ben Thornton

Thanks Harry - perhaps that's it.

Looking at eBay, people are paying crazy prices - asking for £160 for a new K2 (free postage!) and bidding over £110 for a second hand one, when they could do a lot better from Amazon by waiting a month. Funny old world!

eBook readers do fetch very good (or crazy, if you prefer

) prices on eBay. I'm currently "thinning out" my reader collection, and have just sold a PRS-600 for £143.

PaulGuy · 08-08-2010, 07:25 AM

Quote:

Originally Posted by jgaiser

Can we *please* not turn this into a political discussion. This has nothing to do with ebooks.

Thank you...

Sorry but the original post was political by nature. It didn't ask if we thought Amazon's policy was right or wrong. It simply declared Amazon as being guilty of discriminatory practices and asked where to launch a formal complaint. So by your standard the original post had nothing to do with ebooks. The thread didn't deteriorate into politics. That's how it started.

abookreader · 08-08-2010, 09:54 AM

Quote:

Excuse me if I'm being a bit thick, but I still don't understand how you can buy a Kindle without an Amazon account that then allows you access to content.

I guess you could go into Target and pay cash or buy one second hand.
It still doesn't solve the fact that this problem is easily fixed and while it might be discriminatory toward those who don't have credit cards ... there are no laws that I'm aware of that prevent a business from establishing policies which establish methods of payment.

So I'm still of the opinion that lodging a complaint for something that is clearly easily fixed is just a waste of taxpayer dollars and time and it kind of irritates me.

carld · 08-08-2010, 11:00 AM

Charging $139/$189 for a new Kindle is discriminatory against people who don't have any money. Who do I sue?

clintbradford · 08-08-2010, 11:56 AM

>> ... It simply declared Amazon as being guilty of discriminatory practices ...

Yeah - the policies and procedures WE ALL AGREED TO when we log on to Amazon.com. No one reads the user service agreements involved with all the sites we visit. Nor does anyone read the licensing agreements we all agree to when we go places and install software. (No one here has read, for example, the 17+ page Agreement that one is presented with when they sign up for iTunes ... (grin))

Amazon is very up-front with their policies and procedures. And if you do not like 'em, you just don't go there. There are no constitutional rights on a non-government-run Web site ...

Back to reading.

Kevin R · 08-08-2010, 02:31 PM

Quote:

Originally Posted by Morpheus Phreak

Comparing laziness to racism

Who said anything about laziness...

Also the USandA centric bent to this thread is really disturbing. Just try going to a Safeway outside the US.

The ability of people to take a step back and look at this policy objectively automatically dismisses many of the points being made within this thread.

HarryT · 08-08-2010, 02:34 PM

Quote:

Originally Posted by Kevin R

Also the USandA centric bent to this thread is really disturbing.

Not particularly, given that the original poster was specifically talking about the USA, hence US consumer legislation is what's relevent to the discussion.

Kevin R · 08-08-2010, 02:35 PM

Quote:

Originally Posted by iphitus

No. Credit cards, debit cards and prepaid cards (cc/dc/pc) are _available_.

Repeating... Again tell that to the socio-economically depressed in the USandA. Also, all bets are off outside this country and folks would do good to take a broader view. Its good for the soul.

Amazons only goal is to ensure that a credit card is directly linked for 1-click purchases in the future. Any other argument to the contrary losses that important point.

Kevin R · 08-08-2010, 02:38 PM

Quote:

Originally Posted by HarryT

Not particularly, given that the original poster was specifically talking about the USA, hence US consumer legislation is what's relevent to the discussion.

Does every post in this thread need to skew the truth. The original post NEVER mentioned the US and the OP does not directly list even there location

clintbradford · 08-08-2010, 02:48 PM

>> ... The original post NEVER mentioned the US ...

It does mention contacting the "FTC" - which, last time I looked, was the US' "Federal Trade Commission."

Or maybe you're right, and it's the "French Ticked-off Consumers" bureau. Of the "Finland Tired Customers" department. Or the "Formosa ... "

HarryT · 08-08-2010, 02:49 PM

Quote:

Originally Posted by clintbradford

>> ... The original post NEVER mentioned the US ...

It does mention contacting the "FTC" - which, last time I looked, was the US' "Federal Trade Commission."

Yes, precisely.

Granvillen · 08-08-2010, 02:54 PM

Maybe they can't get a Credit Card! It is pretty hard to buy anything online without a CCd. You can't rent a car without a CCd.

kindlekitten · 08-08-2010, 03:01 PM

[QUOTE=Kevin R;1048087]

Quote:

Originally Posted by kindlekitten

Please allow this important thread to get back on topic.

To the original poster - My best suggestion would be to send a note to the FTC consumer protection group (http://www.ftc.gov/bcp/index.shtml)

or the comptroller of the currency (http://www.occ.treas.gov/customer.htm) who has some authority regarding credits cards and financial transactions.

Do not let the folks in this thread discourage you. Your original concerns are valid.

what's valid about fussing about a method of payment that is standard when dealing with the web? and for the record, I am not an angry person. get my belly full of whiners pretty easy, but that is far from angry

Quote:

Originally Posted by HarryT

I'm guessing it was bought second-hand. Lots of Kindles on eBay!

or a gift?

Quote:

Originally Posted by carld

Charging $139/$189 for a new Kindle is discriminatory against people who don't have any money. Who do I sue?

ask Sherman Alexie. he's on that bandwagon

Quote:

Originally Posted by Kevin R

Who said anything about laziness...

Also the USandA centric bent to this thread is really disturbing. Just try going to a Safeway outside the US.

I have been. what on earth does that have to do with this issue?
The ability of people to take a step back and look at this policy objectively automatically dismisses many of the points being made within this thread.

Quote:

Originally Posted by Kevin R

Repeating... Again tell that to the socio-economically depressed in the USandA. Also, all bets are off outside this country and folks would do good to take a broader view. Its good for the soul.

Amazons only goal is to ensure that a credit card is directly linked for 1-click purchases in the future. Any other argument to the contrary losses that important point.

actually if you had been a member of this forum very long, you would have caught a fairly long thread about bank policies in Britain changing pretty much EVERYTHING over to a plastic environment. no checks (or should I say cheques?) for anything. so who exactly are you bashing? Amazon? the USA? the banks? it's obvious I managed to pull your chain somehow

Ben Thornton · 08-08-2010, 03:11 PM

Banks don't like cheques, but they still work in the UK. Particularly useful for paying plumbers/builders etc. - not what I'd use for ebusiness.

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08-08-2010, 07:17 AM	#61
Ben Thornton Guru Posts: 900 Karma: 779635 Join Date: Jan 2010 Location: UK Device: Kindle 3, iPad 2 (but not for e-books)	Thanks Harry - perhaps that's it. Looking at eBay, people are paying crazy prices - asking for £160 for a new K2 (free postage!) and bidding over £110 for a second hand one, when they could do a lot better from Amazon by waiting a month. Funny old world!

08-08-2010, 11:00 AM	#65
carld Wizard Posts: 2,698 Karma: 4748723 Join Date: Dec 2007 Device: Kindle Paperwhite	Charging $139/$189 for a new Kindle is discriminatory against people who don't have any money. Who do I sue?

08-08-2010, 11:56 AM	#66
clintbradford Older ... slower ... Posts: 450 Karma: 1924 Join Date: Jun 2010 Location: Jurupa Valley CA US Device: Kobo, Kindles 2/3/Keyboard/Fire/Fire HD, HDX.	>> ... It simply declared Amazon as being guilty of discriminatory practices ... Yeah - the policies and procedures WE ALL AGREED TO when we log on to Amazon.com. No one reads the user service agreements involved with all the sites we visit. Nor does anyone read the licensing agreements we all agree to when we go places and install software. (No one here has read, for example, the 17+ page Agreement that one is presented with when they sign up for iTunes ... (grin)) Amazon is very up-front with their policies and procedures. And if you do not like 'em, you just don't go there. There are no constitutional rights on a non-government-run Web site ... Back to reading.

08-08-2010, 02:48 PM	#71
clintbradford Older ... slower ... Posts: 450 Karma: 1924 Join Date: Jun 2010 Location: Jurupa Valley CA US Device: Kobo, Kindles 2/3/Keyboard/Fire/Fire HD, HDX.	>> ... The original post NEVER mentioned the US ... It does mention contacting the "FTC" - which, last time I looked, was the US' "Federal Trade Commission." Or maybe you're right, and it's the "French Ticked-off Consumers" bureau. Of the "Finland Tired Customers" department. Or the "Formosa ... "

08-08-2010, 02:54 PM	#73
Granvillen Enthusiast Posts: 38 Karma: 30 Join Date: Jan 2010 Location: Alameda, Ca Device: Kindle2i., K3	Maybe they can't get a Credit Card! It is pretty hard to buy anything online without a CCd. You can't rent a car without a CCd.

08-08-2010, 03:11 PM	#75
Ben Thornton Guru Posts: 900 Karma: 779635 Join Date: Jan 2010 Location: UK Device: Kindle 3, iPad 2 (but not for e-books)	Banks don't like cheques, but they still work in the UK. Particularly useful for paying plumbers/builders etc. - not what I'd use for ebusiness.