04-10-2013, 07:11 PM | #1 |
Ereader Addicts Anonymous
Posts: 329
Karma: 1071692
Join Date: Oct 2012
Location: USA, FL.
Device: (2)KO2, PW7thGen., KT2, iPadMini1
|
Near miss with water damage, Square Trade warranty question
I had a near miss the other day with my K4B. I accidentally knocked it into the sink, and it was fully submerged for at least a second. Fortunately it appears to be working perfectly - there aren't even any screen defects that I can see. However, it led me to thinking about purchasing the 2-Year Square Trade warranty offered on Amazon. If I do buy it, I need to buy it before the end of the month, so I thought I'd ask some people here about it. Has anyone here ever purchased this warranty for their kindle? If so, did you ever find yourself needing it, and if you did, were the customer service reps for Square Trade easy to deal with?
|
04-10-2013, 07:47 PM | #2 |
Cockatoo Mom!
Posts: 1,509
Karma: 1812695
Join Date: Dec 2009
Location: Ontario, Canada
Device: PW4, Kobo: A1, Clara, Libra 2, iPad Pro 11, iPad Mini
|
I could be wrong, but I don't think they cover giving your electronic device a bath.
|
Advert | |
|
04-10-2013, 07:57 PM | #3 | |
Ereader Addicts Anonymous
Posts: 329
Karma: 1071692
Join Date: Oct 2012
Location: USA, FL.
Device: (2)KO2, PW7thGen., KT2, iPadMini1
|
They do, actually. On the product page, it mentions several examples of accidents they cover. It says:
Quote:
|
|
04-10-2013, 08:38 PM | #4 |
Cockatoo Mom!
Posts: 1,509
Karma: 1812695
Join Date: Dec 2009
Location: Ontario, Canada
Device: PW4, Kobo: A1, Clara, Libra 2, iPad Pro 11, iPad Mini
|
Impressive!
|
04-10-2013, 08:53 PM | #5 |
Ereader Addicts Anonymous
Posts: 329
Karma: 1071692
Join Date: Oct 2012
Location: USA, FL.
Device: (2)KO2, PW7thGen., KT2, iPadMini1
|
I know, it looks like a great deal on paper. I was just wondering about people's experiences with it - mainly how easy it is to deal with the customer reps.
|
Advert | |
|
04-10-2013, 08:59 PM | #6 | |
Addict
Posts: 274
Karma: 1029955
Join Date: Feb 2009
Device: Palm IIIx, EBM-911, REB-1100(dead), PRS-505
|
Quote:
From I know from a year or so ago, most of the time people told me if the device was under $400 or so they just sent a check, although I noticed when I more recently bought a warranty from them for my nexus 4 it mentioned something about them possibly attempting to "refurbish" the phone. I'm thinking that refurbishing bit was new, as given their original, apparently VERY liberal terms, I'm sure that some jack---es took advantage of that and possibly ruined it for the rest of us. |
|
04-11-2013, 02:00 AM | #7 |
tec montage
Posts: 435
Karma: 544444445
Join Date: Sep 2012
Location: harsh unforgiving places
Device: kindles, lenovo, chromebook, mobiles
|
|
04-11-2013, 02:01 AM | #8 |
Treasure Seeker
Posts: 18,708
Karma: 26026435
Join Date: Mar 2010
Device: Kobo HD Glo, Kindles, Kindle Fires, Andriod Devices
|
I use SquareTrade not that I need it but I read on the Kindle Boards those that have and it's a pretty painless process to file a claim.
The ADH plan is a must have for me. I have one for Samsung Galaxy Player 5. Good thing too Samsung is not honoring it's warranty now they've discontinued it. I can't see getting one for a K4 though. I had one for my K3 but I paid $189 for it. |
04-11-2013, 02:02 AM | #9 | |
tec montage
Posts: 435
Karma: 544444445
Join Date: Sep 2012
Location: harsh unforgiving places
Device: kindles, lenovo, chromebook, mobiles
|
Quote:
told customer to send it to manufacturer or repair send square trade bill |
|
04-11-2013, 06:35 AM | #10 |
Grand Sorcerer
Posts: 5,006
Karma: 18018738
Join Date: Nov 2009
Location: UK
Device: Kobo Forma, Libra2, Clara 2e, Kindle PW SE & Kindle 2022
|
I used Square Trade for my K3 with cracks in the casing, I'm in the UK. They were very nice and just arranged for Amazon to send me a replacement, then confirmed everything by email.
I think you can only claim 3 times though, its all to do with the value of your claims adding up to the value of the item insured and they class a kindle as being worth a third of its retail price, this is only what I've heard though so don't quote me. |
04-11-2013, 10:36 AM | #11 |
Wizard
Posts: 2,145
Karma: 11174187
Join Date: Jan 2011
Device: Sony 350, K3-3G, K4SO, KPW
|
I don't have Square Trade on any of our kindles, but I do have it on our 5th gen iPods because finding non-touch iPods is expensive. We've had to use ST 3 times, and they've been great all 3 times, including re-cutting a check that went astray.
|
04-28-2013, 04:33 PM | #12 |
Evangelist
Posts: 431
Karma: 5121676
Join Date: Oct 2011
Location: Hannover, Germany
Device: iPod touch, iPhone, iPad, Kindle KB, NT, Fire, PW II
|
To the OP - regarding the submerged Kindle - regardless of whether you get the warranty or not, it might be an idea to put it for a week into a bag of rice to get out all the residual moisture (if any).
I once managed to salvage my iPod touch that way that had been submerged in ... well, somewhere else, I won't go into details here ... and was not working any more. After a week in a bag of rice, it was working again and has been ever since. Best regards, Andy |
04-29-2013, 12:15 PM | #13 |
Grand Sorcerer
Posts: 6,111
Karma: 34000001
Join Date: Mar 2008
Device: KPW1, KA1
|
It all depends on how much the Kindle 4 Basic costs, and what the warranty costs. If the warranty will cost more than about $20, I would just take the chance, and replace the Kindle if it ever dies.
As one of my economy teachers once said (which is quite true, IMHO): "Insurance? Useless for many devices and circumstances. Only EVER insure something that you can not easily replace or recover from yourself if you lose it." So he'd say: "You own a house? Certainly insure that." "Got a Leica M9 with 50mm/1.4 lens, costing $10.000? Please go ahead and insure it." "Got a Kindle 4 Basic costing $69? Don't even consider it. Just replace it yourself." |
04-29-2013, 02:18 PM | #14 |
Ereader Addicts Anonymous
Posts: 329
Karma: 1071692
Join Date: Oct 2012
Location: USA, FL.
Device: (2)KO2, PW7thGen., KT2, iPadMini1
|
I figured that it probably wouldn't be worth it just for a basic Kindle, but I did notice that it wasn't very expensive, when you considered that you could get three claims. I didn't buy the warranty, however, and I think that the period in which I would be able to buy it has gone. As a side note, the Kindle that was dropped in water is working fine and does not appear to have been damaged at all by the experience.
|
04-30-2013, 01:26 AM | #15 |
eBook Enthusiast
Posts: 85,544
Karma: 93383043
Join Date: Nov 2006
Location: UK
Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6
|
It doesn't seem worth it to me. I've been using eInk readers since 2006 and have never broken one. Treat them with a moderate amount of care and they are extremely reliable devices.
|
Thread Tools | Search this Thread |
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
Water Damage for Pocket Edge? | wtschnitz | enTourage eDGe | 5 | 01-29-2013 01:02 PM |
Restoration of Water Damage | alex-denver | General Discussions | 10 | 11-28-2012 09:20 PM |
Square Trade warranty? | shrktank | Sony Reader | 0 | 10-03-2010 12:02 AM |
Ended Kindle DX with Square Trade Warranty & 2 Oberon Covers On Sale on eBay! | kindlenewbie | Flea Market | 7 | 12-15-2009 07:13 AM |
Square Trade Warranty 40% Off Start 11/27 | luvshihtzu | Deals and Resources (No Self-Promotion or Affiliate Links) | 0 | 11-20-2009 07:13 PM |