Syncing

dsenior · 11-03-2010, 09:06 PM

I receive the following error message why I try to synce using the desktop application.

"We are unable to update your device's database. Syncing cannot be completed".

I have reset my lobo to its factory defaults and reinstalled the desktop application with no sucess. Any ideas? Could it be my internet security software?

taming · 11-03-2010, 09:38 PM

Did you guys in NZ get an update to the desktop software today, as we did in Canada (and I think the US)? Is your Kobo (not the desktop, the reader) running 1.4 of the firmware?

missy · 11-05-2010, 09:26 AM

I had the same issue and Kobo sent me a link to a file that would replace the sqlite and images files. Unfortunately it worked for two seconds and then brought up other issues. Don't have error message anymore but my books won't go across to my kobo.

talios · 12-08-2010, 03:25 AM

Quote:

Originally Posted by taming

Did you guys in NZ get an update to the desktop software today, as we did in Canada (and I think the US)? Is your Kobo (not the desktop, the reader) running 1.4 of the firmware?

Just found myself hit with this. And yes - we in NZ just got the desktop update to 1.7.5 but no firmware update ( 1.4 still ).

Do I need to do the evil database reset and resync all my books trick again ( thankfully they're all in Calibre this time! ).

Mark

baronrus · 12-08-2010, 09:37 AM

If you have calibre why do you use the kobo app at all to sync books? It seems to me that calibre is just much easier and more versatile?

baronrus · 12-08-2010, 09:39 AM

just read your other post about the fonts on the kobo (not epub) book so I guess I have my answer

11-03-2010, 09:06 PM	#1
dsenior Member Posts: 12 Karma: 10 Join Date: Sep 2009 Location: Christchurch New Zealand Device: Sony 505 and Sony T1	Syncing I receive the following error message why I try to synce using the desktop application. "We are unable to update your device's database. Syncing cannot be completed". I have reset my lobo to its factory defaults and reinstalled the desktop application with no sucess. Any ideas? Could it be my internet security software? Last edited by dsenior; 11-03-2010 at 09:10 PM.

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11-03-2010, 09:38 PM	#2
taming Trying for calm & polite Posts: 4,012 Karma: 9455193 Join Date: May 2010 Location: Mostly in Canada Device: kobo original, WiFI, Touch, Glo, and Aura	Did you guys in NZ get an update to the desktop software today, as we did in Canada (and I think the US)? Is your Kobo (not the desktop, the reader) running 1.4 of the firmware?

11-05-2010, 09:26 AM	#3
missy Junior Member Posts: 2 Karma: 10 Join Date: Nov 2010 Device: kobo	I had the same issue and Kobo sent me a link to a file that would replace the sqlite and images files. Unfortunately it worked for two seconds and then brought up other issues. Don't have error message anymore but my books won't go across to my kobo.

12-08-2010, 09:37 AM	#5
baronrus Addict Posts: 217 Karma: 2975 Join Date: Jun 2010 Device: KO, KW, and KT	If you have calibre why do you use the kobo app at all to sync books? It seems to me that calibre is just much easier and more versatile?

12-08-2010, 09:39 AM	#6
baronrus Addict Posts: 217 Karma: 2975 Join Date: Jun 2010 Device: KO, KW, and KT	just read your other post about the fonts on the kobo (not epub) book so I guess I have my answer

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