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Old 02-05-2010, 04:55 AM   #1
DrZoidberg
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The making notes function died

I don't know if anybody else has already had this problem, but I'm an author and I use the PRS-600 to proofread my own books. The ability to make notes makes the PRS-600 the dream reader for me. But I had a pretty disconcerting experience. The making-notes function just died on me. It wasn't for all documents, just one. Which incidentally was my book. I deleted the document and then re-uploaded it. The same document. And then the function worked again. Very annoying, and makes me worried, since this is a fairly new reader.

Anyway, even though I fixed it, does anybody know if there's a magical way to make it not come back? Is this a known bug? Is this something that I need to get repaired?
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Old 02-05-2010, 09:21 AM   #2
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Originally Posted by DrZoidberg View Post
I don't know if anybody else has already had this problem, but I'm an author and I use the PRS-600 to proofread my own books. The ability to make notes makes the PRS-600 the dream reader for me. But I had a pretty disconcerting experience. The making-notes function just died on me. It wasn't for all documents, just one. Which incidentally was my book. I deleted the document and then re-uploaded it. The same document. And then the function worked again. Very annoying, and makes me worried, since this is a fairly new reader.

Anyway, even though I fixed it, does anybody know if there's a magical way to make it not come back? Is this a known bug? Is this something that I need to get repaired?
Haven't come across this one. BUt, if it happends again, try resetting the 600. The software isn't 100% bug free (surprise ).

And of course it was your book: Murphy's Law guarantees it
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Old 02-05-2010, 09:52 AM   #3
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HarryT uses his PRS-600 exstensively to proofread eBooks and I've never heard him say he's had problems. (You can enlighten us if you have Harry.)

Were these handwritten notes, typed from the on-screen keyboard or a combination of the two?
What format was the eBook?
How many notes are we talking about; tens, hundreds, thousands?

Maybe there is an upper limit to the number of notes per eBook but I don't recall reading anything on this matter.
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Old 02-06-2010, 05:47 AM   #4
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Resetting it was the first thing I did, but the problem persisted until I re-uploaded it.
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Old 02-06-2010, 05:52 AM   #5
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Originally Posted by Wetdogeared View Post
HarryT uses his PRS-600 exstensively to proofread eBooks and I've never heard him say he's had problems. (You can enlighten us if you have Harry.)

Were these handwritten notes, typed from the on-screen keyboard or a combination of the two?
What format was the eBook?
How many notes are we talking about; tens, hundreds, thousands?

Maybe there is an upper limit to the number of notes per eBook but I don't recall reading anything on this matter.
I write in Word and upload rtf's. I don't use any uploading tools. I just drop the rtf's straight into the Reader with my explorer. I've done a fair number of notes so far. Maybe a hundred in total. I'm not sure. On this particular document I hadn't done any notes. It could be worth noting that this was a document that I already had on the Reader (ie same name) with notes on it. Then I uploaded a newer version of the same document and simply over-wrote it on the Reader. Now when I upload new versions of the same documents I always first delete it, and then upload a new version. It's a minor (dare I say minute) hassle. So I'm really not whining. But it's still a bit worrying.
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Old 02-12-2010, 04:51 PM   #6
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Ok, I figured this one out. If you have a document that you've made notes on and then copy a new document, with the same name, and over-write, then you will not be able to make notes on the second incarnation.

This is a problem for me of course because I do a lot of proofreading of my own texts, and then update them with the corrected version. Lesson learned. It is a minor inconvenience, because all I need to do, is to never over-write. First delete the old copy, and then copy the new one to it.
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