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Old 04-06-2009, 02:05 PM   #1
rubikscube99
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My Kindle
i received a kindle as a gift (FINALLY)
im outside wireless coverage zone... outside the US really...
i tried registering the kindle via the "manage" my kindle webpage...
error:

Your Kindle can only be registered to one Amazon.com account and is currently registered to another user account. If you received this Kindle as a gift it may have been automatically registered to the person who purchased the gift for you. Before it can be registered to your account you must deregister it from the current account. You can deregister the Kindle wirelessly right from the device by following these steps:
Turn the power and wireless switches on the back of the Kindle to the On position.
Visit the Home screen by clicking the house icon on the keyboard.
Click on the "Menu" option using the scroll wheel.
From the menu select "Settings."
From "Settings" page, click on deregister.
After the Kindle is deregistered, you can then register your kindle to your Amazon.com account via that same "Settings" page.

If you are still unable to register, please contact customer service at 1-866-321-8851

ummm... it is not registered (because i cannot access the settings because it is NOT registered)..
how do i fix this? i sent an email to CS... but they REALLY suck...
thanks
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Old 04-06-2009, 02:23 PM   #2
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Quote:
Originally Posted by rubikscube99 View Post
ummm... it is not registered (because i cannot access the settings because it is NOT registered)..
how do i fix this? i sent an email to CS... but they REALLY suck...
thanks
More correctly you Kindle doesn't know it is registered. But, that doesn't mean it is not. Who bought it for you? It is probably registered to them.

BOb
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Old 04-06-2009, 02:36 PM   #3
rubikscube99
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well my friend ordered it as a gift.... i even received the invoice entitled "Your Gift Order"
what are some possible solutions? i really want to get this thing up and running.. :"(
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Old 04-06-2009, 02:41 PM   #4
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Quote:
Originally Posted by rubikscube99 View Post
well my friend ordered it as a gift.... i even received the invoice entitled "Your Gift Order"
what are some possible solutions? i really want to get this thing up and running.. :"(
When someone buys it for you, it automatically gets registered to their account. Tell your friend to go to his account Kindle page and deregister it (I ran into this when I bought my stepdad's, but I did get an email from Amazon saying to deregister it if it was a gift).
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Old 04-06-2009, 02:44 PM   #5
rubikscube99
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really? i thought that when you "order as a gift" it is not registered to anyone's account. It says that in the user manual to, it says, "if you received your kindle as a gift, it is not registered yet.. blah blah blah"
are you sure that my friend has it registered to their account?
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Old 04-06-2009, 02:55 PM   #6
wallcraft
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Quote:
Originally Posted by rubikscube99 View Post
are you sure that my friend has it registered to their account?
Someone has this Kindle registered, so the most likely candidate is the gift giver.
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Old 04-06-2009, 03:05 PM   #7
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Quote:
Originally Posted by rubikscube99 View Post
really? i thought that when you "order as a gift" it is not registered to anyone's account. It says that in the user manual to, it says, "if you received your kindle as a gift, it is not registered yet.. blah blah blah"
are you sure that my friend has it registered to their account?
I'm positive, as of last September when I ordered one.
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Old 04-07-2009, 03:02 PM   #8
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I also ordered one as a gift for my sister and it was automatically registered to my account.
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Old 04-07-2009, 06:47 PM   #9
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Quote:
Originally Posted by Alisa View Post
I also ordered one as a gift for my sister and it was automatically registered to my account.
that is a weird setting.

have you tried emailing amazon?
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Old 04-07-2009, 06:53 PM   #10
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Use the call back feature. Go t0 Kindle support, (link below) click on the "contact us' button on the right, sign in, and theyll call you back almost immediately.

And yes, its always registered to the buyer.

http://www.amazon.com/gp/help/custom...deId=200127470
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Old 04-07-2009, 06:53 PM   #11
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Quote:
Originally Posted by tylerdurden51 View Post
that is a weird setting.

have you tried emailing amazon?
The one I ordered for my Mother was registered to my account. I think that since Amazon doesn't know if the person receiving the Kindle already has an account and the buyer doesn't usually have access the gift receiver's account, they register it to the buyer by default.
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Old 04-07-2009, 07:27 PM   #12
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Originally Posted by Alisa View Post
I also ordered one as a gift for my sister and it was automatically registered to my account.
Same thing happened to me when I bought one for my mother. It didn't bother me so much since we pretty much share the account now.

Yes I guess contacting Amazon might resolve it, they have crazy rules regarding kindles because they are terrified at the idea of someone living in Canada or Australia using it to read a book.
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Old 08-09-2009, 02:59 PM   #13
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Pff I've just posted about this to another thread. Nevermind. Thanks for the tips guys.
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