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Old 01-27-2014, 11:26 PM   #1
bclinehand
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Posts: 1
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Join Date: Jan 2014
Device: samsung s3
s3 not being detected after last update

as stated I can't get calibre to detect my Galaxy s3

device de bug file below

calibre 1.21 isfrozen: True is64bit: False
Windows-7-6.1.7601-SP1 Windows ('32bit', 'WindowsPE')
32bit process running on 64bit windows
('Windows', '7', '6.1.7601')
Python 2.7.5
Windows: ('7', '6.1.7601', 'SP1', 'Multiprocessor Free')
USB devices on system:
[u'usb\\root_hub20&vid8086&pid3b34&rev0006',
u'usb\\root_hub20&vid8086&pid3b3c&rev0006',
u'usb\\vid_0408&pid_3001&rev_0004',
u'usb\\vid_04a9&pid_172c&rev_0103',
u'usb\\vid_04a9&pid_172c&rev_0103&mi_00',
u'usb\\vid_04a9&pid_172c&rev_0103&mi_01',
u'usb\\vid_04a9&pid_172c&rev_0103&mi_02',
u'usb\\vid_04a9&pid_172c&rev_0103&mi_03',
u'usb\\vid_04e8&pid_6866&rev_0228',
u'usb\\vid_04e8&pid_6866&rev_0228&adb',
u'usb\\vid_04e8&pid_6866&rev_0228&ms_comp_mtp&sams ung_android_sgh-i747m',
u'usb\\vid_04f2&pid_0963&rev_0101',
u'usb\\vid_04f2&pid_0963&rev_0101&mi_00',
u'usb\\vid_04f2&pid_0963&rev_0101&mi_01',
u'usb\\vid_05c8&pid_0406&rev_0101',
u'usb\\vid_05c8&pid_0406&rev_0101&mi_00',
u'usb\\vid_8087&pid_0020&rev_0000',
u'usb\\vid_8087&pid_0020&rev_0000']
Unable to get free space for drive: G
(21, 'GetDiskFreeSpaceEx', 'The device is not ready.')
Drives detected:

No disabled plugins
Looking for devices of type: MTP_DEVICE
List of WPD PNP ids:
[u'\\\\?\\usb#vid_04e8&pid_6866&ms_comp_mtp&samsung _android_sgh-i747m#7&3afff1b9&0&0000#{6ac27878-a6fa-4155-ba85-f98f491d4f33}',
u'\\\\?\\wpdbusenumroot#umb#2&37c186b&0&storage#vo lume#_??_usbstor#disk&ven_canon&prod_mx850_series& rev_1030#8&86e1913&0&10f311&0##{6ac27878-a6fa-4155-ba85-f98f491d4f33}']
No suitable MTP devices found

Looking for devices...

Devices possibly connected: None



thanks for the great program and your help
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Old 01-27-2014, 11:29 PM   #2
kovidgoyal
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Posts: 43,910
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Location: Mumbai, India
Device: Various
windows is unable to get free space for drive g: which i assume is your s3 drive. Try putting your s3 in MTP mode. Or reboot both it and your computer and try using different usb cables/ports.
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