Need some help here, my 360's display's got the hiccups

Francesco · 08-14-2010, 01:33 PM

Hi guys,
for a couple of months now my 360 has been displaying some ugly lines (see attached photo). It's a variable thing: sometimes they're there, sometimes they're not. Sometimes they cover just 10% of the screen. For a while DJVU files were immune, but that's no longer the case. Posting this problem in this forum has been in my "to do" list for a while, but it wasn't until this past week that I got really fed up with it.
By the way, I upgraded from firmware 14.2 (?) to 15.1 a while ago, hoping that would solve the problem, but it didn't.
By the way, I tried to take a few screenshots of the problem, but it doesn't show! The screenshots came out completely clean.
Thanks!

Barcey · 08-14-2010, 01:41 PM

It looks to me like a display controller problem and something that will have to go back to Pocketbook for hardware repair. Hopefully still under warranty.

Forkosigan · 08-15-2010, 05:32 AM

Quote:

Originally Posted by Barcey

It looks to me like a display controller problem and something that will have to go back to Pocketbook for hardware repair. Hopefully still under warranty.

Yes, controller problem. hardware repair under warranty

BRAIN PLAZA INTERNATIONAL, LLC
202 Admiralty Loop
Staten Island NY 10309

Phone: (914) 374-5067 begin_of_the_skype_highlighting (914) 374-5067 end_of_the_skype_highlighting
Email: info@pocketbookreader.com

tvpupsik · 08-15-2010, 10:59 AM

Quote:

Originally Posted by Forkosigan

Yes, controller problem. hardware repair under warranty

BRAIN PLAZA INTERNATIONAL, LLC
202 Admiralty Loop
Staten Island NY 10309

Phone: (914) 374-5067 begin_of_the_skype_highlighting (914) 374-5067 end_of_the_skype_highlighting
Email: info@pocketbookreader.com

Forkosigan, your info is a bit outdated.
Francesco, please contact PocketBook USA service center:
email: service@pocketbook-usa.com
phone: 1 877 326 0196, ext 2
hours: 8am-6pm CST, Monday to Friday

And the return address is printed on the warranty coupon.

Francesco · 08-15-2010, 03:16 PM

thanks for the quick response!!! I'll start looking for the warranty coupon.

08-14-2010, 01:33 PM	#1
Francesco Aficionado Posts: 391 Karma: 710 Join Date: Jul 2003 Location: Denver, CO, USA Device: Nexus 7, Kindle Touch	Need some help here, my 360's display's got the hiccups Hi guys, for a couple of months now my 360 has been displaying some ugly lines (see attached photo). It's a variable thing: sometimes they're there, sometimes they're not. Sometimes they cover just 10% of the screen. For a while DJVU files were immune, but that's no longer the case. Posting this problem in this forum has been in my "to do" list for a while, but it wasn't until this past week that I got really fed up with it. By the way, I upgraded from firmware 14.2 (?) to 15.1 a while ago, hoping that would solve the problem, but it didn't. By the way, I tried to take a few screenshots of the problem, but it doesn't show! The screenshots came out completely clean. Thanks! Attached Thumbnails

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08-14-2010, 01:41 PM	#2
Barcey Wizard Posts: 1,531 Karma: 8059866 Join Date: Oct 2007 Location: Canada Device: Kobo H2O / Aura HD / Glo / iPad3	It looks to me like a display controller problem and something that will have to go back to Pocketbook for hardware repair. Hopefully still under warranty.

08-15-2010, 03:16 PM	#5
Francesco Aficionado Posts: 391 Karma: 710 Join Date: Jul 2003 Location: Denver, CO, USA Device: Nexus 7, Kindle Touch	thanks for the quick response!!! I'll start looking for the warranty coupon.

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