Not Staying Connected to Kobo

[clintbradford]

v7.15 allows me up upload a file or two to my Kobo's memory card - I only do one at a time. But it drops the connection before completion. The Kobo re-starts, re-connects to my MacBook Pro, Calibre refreshes and shows my Kobo - but the uploads didn't "stick."

Any hints as to what I am doing wrong?

[redlob]

I've had this issue with 7.14 also. Last time it happened on 7.15 was when I created a catalog which was being uploaded to my Bebook Neo.

I'm also using a Macbook Pro (2008 model). First I thought it would be the cable or something, but that's not the case.

[clintbradford]

I do not know, redlob, what to think. I have asked a few very sincere questions about working with Calibre and my Kobo the past few months - and they just do not get answered. Heck, if what I am asking is being ignored because it's in a FAQ somewhere, just tell me. I will tuck my tail 'tween my legs, and better search the FAQs before posting another inquiry.

Calibre is a great piece of work, undoubtedly. And I usually have few problems communicating with people. But there's something that the combination of "Clint" plus "Kobo" that passes through the customer support system ... (grin).

I do not for a moment regret my meager PayPal contribution to Calibre - its benefits to the eReading community are obvious.

[kovidgoyal]

You need to open a ticket, that way the issue will come to the attention of the person that wrote the kobo driver, he probably doesn't check this forum very often.

[theducks]

Originally Posted by clintbradford

v7.15 allows me up upload a file or two to my Kobo's memory card - I only do one at a time. But it drops the connection before completion. The Kobo re-starts, re-connects to my MacBook Pro, Calibre refreshes and shows my Kobo - but the uploads didn't "stick."

Any hints as to what I am doing wrong?

Can you copy files directly (not in Calibre) to the Kobo, without the Kobo restarting?

[DoctorOhh]

Originally Posted by clintbradford

I do not know, redlob, what to think. I have asked a few very sincere questions about working with Calibre and my Kobo the past few months - and they just do not get answered. Heck, if what I am asking is being ignored because it's in a FAQ somewhere, just tell me. I will tuck my tail 'tween my legs, and better search the FAQs before posting another inquiry.

I wouldn't take it personally. You use a Mac with a Kobo and you asked a question that seemed to require people with knowledge of these two devices to answer the question. On the surface, it may be, but it doesn't seem to be a calibre question.

When I first started using the Jetbook Lite I had a similar problem. The JBL has a setting to go into sleep mode when no key is depressed. Whenever I tried to send books from cailbre the JBL wasn't getting keys depressed and would shut off. I figured out to turn off sleep mode while connecting to calibre.

Good luck with your problem and don't forget to submit the bug report.

[clintbradford]

>> ... open a ticket, dude ...

I humbly apologize. I have received SO MUCH VALUABLE ASSISTANCE on MobileRead, that I mis-thought this here in the Calibre forum. Yes, I am a minor "sub-set" of Calibre users (Kobo + Mac).

And Calibre DOES tell us to "initiate a support ticket" for this type of inquiry.

If anything dramatically alters what i am doing with my Kobo/Mac, I'll report back here. THANK YOU, Calibre devotees!

[DoctorOhh]

See if you have any better success transferring books to your Kobo using the connect to folder feature.

[timlegge]

Originally Posted by kovidgoyal

You need to open a ticket, that way the issue will come to the attention of the person that wrote the kobo driver, he probably doesn't check this forum very often.

Kovid is correct. While I do keep an eye on the forums there is too much traffic for me to see all the kobo related stuff. I occasionally do a search but if you log a bug (http://bugs.calibre-ebook.com/) I will see it. I also look at the kobo forum more closely that the Calibre forum.

It comes down to limited time and too much info.

That being said, while a Kobo user who is also a mac user might be rare. The kobo driver developer (me) has windows, mac and Linux. I develop on Linux but I can review issues on either platform.

It may still take some time to get resolved but bugs do get looked at. Someone had one outstanding for about a month that I just figured out why it was occurring. That being said, with that issue pretty much out of the way, the ability to manage the reading list is getting much closer ;-)

Tim

[timlegge]

Originally Posted by clintbradford

v7.15 allows me up upload a file or two to my Kobo's memory card - I only do one at a time. But it drops the connection before completion. The Kobo re-starts, re-connects to my MacBook Pro, Calibre refreshes and shows my Kobo - but the uploads didn't "stick."

Any hints as to what I am doing wrong?

Hi

I plan to test this sometime today. Were you sending the book to the main memory or to a sd card?

Tim

[timlegge]

Originally Posted by timlegge

Hi

I plan to test this sometime today. Were you sending the book to the main memory or to a sd card?

Tim

So far, no issue with the iMac running Snow Leopard and Calibre 0.7.16. I sent a single book and multiple books to the main memory. I can try later today on a MacBook.

Tim