01-31-2013, 10:40 PM | #1 |
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Need Help with Adobe Editions Please
Hi, I am new here so I have no idea if this is where I post a message for help. Sorry if its not but I need some help and if you need to move this thread thats OK too.
I have had my KOBO TOUCH e-reader for about a year and a half and have purchased close to 300 books on KOBO. I am starting to having issues with my KOBO desktop and my e-reader so I decided to reset the e-reader to factory settings and just use Adobe Editions to store my books since they give you the option of picking which book you would like to upload to your e-reader. It has worked fine for the first 10 books that I uploaded but I was transfering 3 books over to Adobe Editions, 2 went over no problem but the 3rd kept giving me an error message. Which read: unable to download .. error getting license .. server communication problem .. E_LIC_ALREADY FULFILLED BY ANOTHER USER Since I do not share my AE account I don't understand the message. Can anyone help. Thanks |
02-01-2013, 11:53 AM | #2 | |
loving the books
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02-01-2013, 01:57 PM | #3 |
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Moved to the Kobo forum.
Don (Moderator) |
02-01-2013, 03:26 PM | #4 |
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Hi rdfry. I have checked and the ID is correct and also shows as authorized on my KOBO e-reader. What I couldn't understand is that I was moving 3 books over from AE to KOBO TOUCH at the same time. 2 moved over no problem but the 3rd. one got the error message. So the ID was authorized for 2 but not the 3rd. and yet all 3 books are of the same author and bought at on the KOBO site. I will get in touch with AE and see what they can do. Thanks so much.
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02-01-2013, 03:30 PM | #5 |
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I think you will need to get in touch with Kobo, not Adobe for help with this.
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Advert | |
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02-01-2013, 03:53 PM | #6 | |
loving the books
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Join Date: Nov 2009
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Device: Rooted Nook, Galaxy Tab Pro 8.4, Galaxy Note 5, 2 Fire 7s Note 8
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02-01-2013, 04:25 PM | #7 | |
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02-01-2013, 05:42 PM | #8 |
Grand Sorcerer
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Remember; ADE can work in two modes.
One is you do NOT setup an ADE account. That means that material you obtain is tied to that install of ADE; reinstalls on a different computer will not let you access the same DRM protected material. The other is you setup an ADE account; then you can reuse that same userid / password on other computers and still access the same DRM protected material. |
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