Kindle 3 died

eBookBug · 09-22-2012, 05:27 AM

My Kindle went dead this morning. I live in India. It is out of warranty. Initially the slide to switch did not respond. The screen was stuck at screensaver. PC did not detect it either. I removed the back cover. Took out the battery. Replaced it. Put the back cover. Now the PC detects it. Screen is totally blank. When I try to restart it by holding the switch for 20 seconds, after 7-8 seconds the green light flashes three times. Nothing happens. Is my battery dead? I bought it in August 2011 through a middleman shopyourworld.com

Suggest me some more troubleshooting.

I am considering replacing its battery. It'll cost me about 35$ and still would not guarantee if it will work.

Is there any way to detect if my battery has died or the something's wrong with the display.

pidgeon92 · 09-22-2012, 11:07 AM

Did you try charging it for several hours? Better to charge on a wall outlet than a computer. Then try again. It does sound like the battery is dead. Whether it is just drained, or completely non-functional is the question.

wrenn1 · 09-23-2012, 12:23 AM

If it has a little hole in the back stick a paperclip in the hole until you hear a click. This is how the Kobo did a hard reset.

judeandrob · 09-23-2012, 02:58 AM

Our Kindle died from sunstroke - I think the ink boiled.
Amazon replaced it for 40GBP as it was out of warranty, after we went through the remote diagnosis with them to prove it was dead.
Try this:
Plug in and charge for several hours.
With it still plugged in, press and hold startup slider for more than 30 seconds, much longer than it says in the manual. You should see the screen react and the device will hard reboot.
Wait many minutes for the reboot to take place. See the screen changing as it progresses.
If successfull you will see your list of books empty to start with then populating.
Another thing to try if your pc detects the device is to download the latest version of the device software and try to install from the pc - not always possible as usually you drag the download onto your Kindle and load it from there. Not much use if you can't see that screen.
Jude and Rob

eBookBug · 09-24-2012, 05:11 AM

Quote:

Originally Posted by pidgeon92

Did you try charging it for several hours? Better to charge on a wall outlet than a computer. Then try again. It does sound like the battery is dead. Whether it is just drained, or completely non-functional is the question.

Yup charged for several hours till the light turned green. No Luck.

joblack · 09-24-2012, 05:53 AM

Well, it seems you'll need a new one.

pdurrant · 09-24-2012, 06:20 AM

Quote:

Originally Posted by eBookBug

Yup charged for several hours till the light turned green. No Luck.

If you can see it from the PC, perhaps this thread will help: Simple debricking method for K5-Touch, K4-Mini, & K3-Keyboard

jbcohen · 09-24-2012, 07:10 AM

I recommend a call or email to batteries plus before you spend any dollars on the issue. They seem to be the batteries expert, there web site is batteriesplus.com as obviously as it seems.

eBookBug · 10-14-2012, 10:27 AM

What does the twice blinking of green light after 7-8 seconds of holding it to restart indicates?

Can I use some sort of testing device to see if the battery is dead?

Please Help/

Popup · 10-15-2012, 04:03 AM

Your problem sounds very similar to what I experienced recently and posted about here. There were some good advice both there and in this thread. In the end it didn't help me, but maybe one of those tips might debrick your Kindle? It's definitely worth a try!

(I second 'charge for a long time'. That was definitely one of my problems, but in the end not the ultimate cause. And long in this case means 'several days'. The SoC can get into a funny state where it pretty much just trickle-charges the battery, which can literally take several days.)

[aside]
The green LED can behave in weird ways. I never quite figured out what it means. I did see the 'green flashes' (two or three times) that you describe, and I also went through a phase of very slow flashing (5s on, 5s off, repeat).

Is the LED behaviour documented anywhere?
[/aside]

eBookBug · 11-24-2012, 08:10 AM

Again the Kindle has gone to the No response at all state. :/

The Power switch does not respond and there is no green or yellow light.

I was going to proceed with the debricking and was very hopeful. Can someone please help me to get it back to some state where I can proceed with De-Bricking.

I tried taking out the battery and putting it again. Did not work.

As of now, putting it to charge.

09-22-2012, 05:27 AM	#1
eBookBug Junior Member Posts: 5 Karma: 10 Join Date: Dec 2011 Device: Amazon Kindle 3rd Generation	Kindle 3 died My Kindle went dead this morning. I live in India. It is out of warranty. Initially the slide to switch did not respond. The screen was stuck at screensaver. PC did not detect it either. I removed the back cover. Took out the battery. Replaced it. Put the back cover. Now the PC detects it. Screen is totally blank. When I try to restart it by holding the switch for 20 seconds, after 7-8 seconds the green light flashes three times. Nothing happens. Is my battery dead? I bought it in August 2011 through a middleman shopyourworld.com Suggest me some more troubleshooting. I am considering replacing its battery. It'll cost me about 35$ and still would not guarantee if it will work. Is there any way to detect if my battery has died or the something's wrong with the display.

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09-22-2012, 11:07 AM	#2
pidgeon92 Wizard Posts: 3,144 Karma: 8426142 Join Date: Jun 2008 Location: Chicago, IL Device: Kindle PW2, Kindle Voyage, Kindle DXG, Boox M90, Kobo Aura HD	Did you try charging it for several hours? Better to charge on a wall outlet than a computer. Then try again. It does sound like the battery is dead. Whether it is just drained, or completely non-functional is the question.

09-23-2012, 12:23 AM	#3
wrenn1 Addict Posts: 259 Karma: 48576 Join Date: Jun 2010 Device: Kobo	If it has a little hole in the back stick a paperclip in the hole until you hear a click. This is how the Kobo did a hard reset.

09-23-2012, 02:58 AM	#4
judeandrob Junior Member Posts: 9 Karma: 10 Join Date: Sep 2012 Device: Kindle keyboard	Our Kindle died from sunstroke - I think the ink boiled. Amazon replaced it for 40GBP as it was out of warranty, after we went through the remote diagnosis with them to prove it was dead. Try this: Plug in and charge for several hours. With it still plugged in, press and hold startup slider for more than 30 seconds, much longer than it says in the manual. You should see the screen react and the device will hard reboot. Wait many minutes for the reboot to take place. See the screen changing as it progresses. If successfull you will see your list of books empty to start with then populating. Another thing to try if your pc detects the device is to download the latest version of the device software and try to install from the pc - not always possible as usually you drag the download onto your Kindle and load it from there. Not much use if you can't see that screen. Jude and Rob

09-24-2012, 05:53 AM	#6
joblack Wizard Posts: 1,745 Karma: 4382514 Join Date: Jul 2006 Location: Somewhere on earth Device: Onyx Boox Tab X	Well, it seems you'll need a new one.

09-24-2012, 07:10 AM	#8
jbcohen Wizard Posts: 3,025 Karma: 11196738 Join Date: Oct 2010 Location: Piper College Device: Samsung A21	I recommend a call or email to batteries plus before you spend any dollars on the issue. They seem to be the batteries expert, there web site is batteriesplus.com as obviously as it seems.

10-14-2012, 10:27 AM	#9
eBookBug Junior Member Posts: 5 Karma: 10 Join Date: Dec 2011 Device: Amazon Kindle 3rd Generation	What does the twice blinking of green light after 7-8 seconds of holding it to restart indicates? Can I use some sort of testing device to see if the battery is dead? Please Help/

10-15-2012, 04:03 AM	#10
Popup Zealot Posts: 102 Karma: 100000 Join Date: May 2011 Device: kindle3, paperwhite-2012, Oasis-2016, paperwhite-2019	Your problem sounds very similar to what I experienced recently and posted about here. There were some good advice both there and in this thread. In the end it didn't help me, but maybe one of those tips might debrick your Kindle? It's definitely worth a try! (I second 'charge for a long time'. That was definitely one of my problems, but in the end not the ultimate cause. And long in this case means 'several days'. The SoC can get into a funny state where it pretty much just trickle-charges the battery, which can literally take several days.) [aside] The green LED can behave in weird ways. I never quite figured out what it means. I did see the 'green flashes' (two or three times) that you describe, and I also went through a phase of very slow flashing (5s on, 5s off, repeat). Is the LED behaviour documented anywhere? [/aside]

11-24-2012, 08:10 AM	#11
eBookBug Junior Member Posts: 5 Karma: 10 Join Date: Dec 2011 Device: Amazon Kindle 3rd Generation	Again the Kindle has gone to the No response at all state. :/ The Power switch does not respond and there is no green or yellow light. I was going to proceed with the debricking and was very hopeful. Can someone please help me to get it back to some state where I can proceed with De-Bricking. I tried taking out the battery and putting it again. Did not work. As of now, putting it to charge.

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