Major problem with JBL... Will NOT turn on w/ batteries. :(

grndslm · 05-30-2010, 01:58 PM

Title is mostly self-explanatory.

The JBL was working fine last night. I was copying files directly to it w/ the USB, as the SD card I had laying around wouldn't be recognized with any computer I had.

After I took the JBL off the USB, it just wouldn't turn on, even with a fresh set of AA batteries.

I can hold the RESET and POWER buttons, and it makes it seem like it's doing something, but as soon as I let go of either button, the screen just fades away to nothingness.

Very strange, and I don't know what to do. I'm not sure if I really trust this thing to be RMA'd for exchange. Perhaps for a regular Jetbook?? That might be a better choice. Perhaps the regular Jetbook doesn't have the screen flicker as well. Hmm...

Anybody else had this dilemma before? I believe I've got about 10 days to return/exchange.

clerky96 · 05-30-2010, 09:36 PM

You need to contact Ectaco. Mine froze while reading and wouldn't do anything. Even reset didn't work. I had to remove the batteries to get it to turn off. Then it would come back on, but only to the logo page and never go any farther. No matter howlong you waited. If your 1 year warranty runs out in 10 days you had better get in touch with them ASAP. Sorry I couldn't be of any help.
BTW, did you try installing the batteries, hook it up to the computer with the usb, and turn it on? Someone told me they had to do that once to get theirs to come on and then it worked fine. It didn't work for me, but you might try it.

GhostHawk · 05-30-2010, 11:29 PM

Agree that it sounds like something took a hit.
If removing the batterys and restart didn't do it, you might try pushing reset (hidden on back)

If those both fail then somethings wrong, send it back.

05-30-2010, 01:58 PM	#1
grndslm Enthusiast Posts: 25 Karma: 61184 Join Date: May 2010 Device: none	Major problem with JBL... Will NOT turn on w/ batteries. :( Title is mostly self-explanatory. The JBL was working fine last night. I was copying files directly to it w/ the USB, as the SD card I had laying around wouldn't be recognized with any computer I had. After I took the JBL off the USB, it just wouldn't turn on, even with a fresh set of AA batteries. I can hold the RESET and POWER buttons, and it makes it seem like it's doing something, but as soon as I let go of either button, the screen just fades away to nothingness. Very strange, and I don't know what to do. I'm not sure if I really trust this thing to be RMA'd for exchange. Perhaps for a regular Jetbook?? That might be a better choice. Perhaps the regular Jetbook doesn't have the screen flicker as well. Hmm... Anybody else had this dilemma before? I believe I've got about 10 days to return/exchange.

05-30-2010, 09:36 PM	#2
clerky96 Connoisseur Posts: 93 Karma: 14 Join Date: Jun 2009 Location: Illinois - USA Device: none	You need to contact Ectaco. Mine froze while reading and wouldn't do anything. Even reset didn't work. I had to remove the batteries to get it to turn off. Then it would come back on, but only to the logo page and never go any farther. No matter howlong you waited. If your 1 year warranty runs out in 10 days you had better get in touch with them ASAP. Sorry I couldn't be of any help. BTW, did you try installing the batteries, hook it up to the computer with the usb, and turn it on? Someone told me they had to do that once to get theirs to come on and then it worked fine. It didn't work for me, but you might try it. Last edited by clerky96; 05-30-2010 at 09:39 PM.

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05-30-2010, 11:29 PM	#3
GhostHawk Data Privateer! Posts: 586 Karma: 62887 Join Date: Oct 2009 Location: Fargo ND Device: Ectaco Jetbook& Jetbook Lite	Agree that it sounds like something took a hit. If removing the batterys and restart didn't do it, you might try pushing reset (hidden on back) If those both fail then somethings wrong, send it back.

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