The cord doesn't fit very well... Do you agree?

Jessica Lares · 11-16-2011, 04:09 AM

When I try attaching the cord, whether it be the one that came with the Fire or the Kindle Keyboard, I have a hard time with it. To the point that I'm probably going to break the connection on the Kindle itself pretty soon, maybe in a months time.

When I first tried using the Keyboard's cord, I thought maybe it was that it was smaller or whatever, but I struggled with the power adapter one too.

Anyone else having this problem?

gweminence · 11-16-2011, 04:40 AM

nope, sorry

poohbear_nc · 11-16-2011, 07:49 AM

Yes - I have exactly the same experience - with both the power adapter connection and the USB cable - I wonder if a run of units had slight deviations in either the molding of the plastic case or the shape of the metal connector. I have to "jiggle" and retry several times to get a solid connection.
This may be the first test of Amazon's Customer Service support - if people either start breaking the connector or exchanging the units.

weatherman · 11-16-2011, 08:59 AM

It seems like the cable is a tight fit to me as well - I often think maybe I'm putting it in upside down, even when I'm not.

krighton · 11-16-2011, 10:50 AM

Same..very tight

Meemo · 11-16-2011, 11:46 AM

And mine's a bit loose. It was connecting - it charged and the red light came on, but there's a lot of wiggle that can go on.

jswinden · 11-16-2011, 11:51 AM

Mine works fine, but I do have a few other devices with this same issue. It might be as @poohbear_nc suggested. It could be that the micro-USB ports from a particular supplier are not as compliant as from other suppliers. Whatever the reason, call Amazon CS and get a replacement Fire.

rusmo · 11-16-2011, 12:23 PM

Same for me. I turned it over a couple of times before finally stopping to see which way it was supposed to go. Mildly worried it'll fail at some point.

Blossom · 11-16-2011, 03:29 PM

Same issue here! I was afraid I was going to break something.

Jessica Lares · 11-16-2011, 03:38 PM

I'm REALLY glad I'm not the only one then! This seems like a pretty widespread problem, yikes!

11-16-2011, 04:09 AM	#1
Jessica Lares Wizard Posts: 2,240 Karma: 5759170 Join Date: Jun 2011 Location: Near Dallas, Texas, USA Device: iPad Mini, iPod Touch (5th gen)	The cord doesn't fit very well... Do you agree? When I try attaching the cord, whether it be the one that came with the Fire or the Kindle Keyboard, I have a hard time with it. To the point that I'm probably going to break the connection on the Kindle itself pretty soon, maybe in a months time. When I first tried using the Keyboard's cord, I thought maybe it was that it was smaller or whatever, but I struggled with the power adapter one too. Anyone else having this problem?

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11-16-2011, 04:40 AM	#2
gweminence Fat Guy Posts: 408 Karma: 24165 Join Date: Jun 2010 Device: Kindle Voyage	nope, sorry

11-16-2011, 07:49 AM	#3
poohbear_nc Now what? Posts: 58,797 Karma: 135181808 Join Date: Feb 2009 Location: Durham, NC Device: Every Kindle Ever Made & To Be Made!	Yes - I have exactly the same experience - with both the power adapter connection and the USB cable - I wonder if a run of units had slight deviations in either the molding of the plastic case or the shape of the metal connector. I have to "jiggle" and retry several times to get a solid connection. This may be the first test of Amazon's Customer Service support - if people either start breaking the connector or exchanging the units.

11-16-2011, 08:59 AM	#4
weatherman Addict Posts: 385 Karma: 1010052 Join Date: Apr 2008 Device: (previous: Kindle 2, Kindle Fire) Kindle 4 WiFi, K3K, KPW	It seems like the cable is a tight fit to me as well - I often think maybe I'm putting it in upside down, even when I'm not.

11-16-2011, 10:50 AM	#5
krighton Addict Posts: 213 Karma: 4726 Join Date: Aug 2007 Device: sony reader	Same..very tight

11-16-2011, 11:46 AM	#6
Meemo Groupie Posts: 175 Karma: 1023952 Join Date: Aug 2008 Location: U.S. Device: Kindle Oasis (1st & 2nd gen) & a Paperwhite	And mine's a bit loose. It was connecting - it charged and the red light came on, but there's a lot of wiggle that can go on.

11-16-2011, 11:51 AM	#7
jswinden Nameless Being	Mine works fine, but I do have a few other devices with this same issue. It might be as @poohbear_nc suggested. It could be that the micro-USB ports from a particular supplier are not as compliant as from other suppliers. Whatever the reason, call Amazon CS and get a replacement Fire.

11-16-2011, 12:23 PM	#8
rusmo Junior Member Posts: 7 Karma: 10 Join Date: Mar 2011 Device: Kindle 2i	Same for me. I turned it over a couple of times before finally stopping to see which way it was supposed to go. Mildly worried it'll fail at some point.

11-16-2011, 03:29 PM	#9
Blossom Treasure Seeker Posts: 18,708 Karma: 26026435 Join Date: Mar 2010 Device: Kobo HD Glo, Kindles, Kindle Fires, Andriod Devices	Same issue here! I was afraid I was going to break something.

11-16-2011, 03:38 PM	#10
Jessica Lares Wizard Posts: 2,240 Karma: 5759170 Join Date: Jun 2011 Location: Near Dallas, Texas, USA Device: iPad Mini, iPod Touch (5th gen)	I'm REALLY glad I'm not the only one then! This seems like a pretty widespread problem, yikes!

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