Dead on Arrival

jbcohen · 03-30-2015, 08:09 AM

How many of us have bought an ereader or another computer product and found it dead on arival?

Bilbo1967 · 03-30-2015, 09:31 AM

Never happened to me.

PurpleStar · 03-30-2015, 11:04 AM

Yup, when I bought my Kobo Aura it wouldn't connect to my PC. I went back to the store and exchanged it for another and that one worked.

HarryT · 03-30-2015, 11:10 AM

The problem with a poll like this is that people who have had a problem are much more likely to respond than those who haven't, so you'll get an exaggeration of the proportion of devices that have issues.

For example, I've had no problems, but I really can't be bothered to go to the poll and say so.

theducks · 03-30-2015, 12:08 PM

Mostly dead

My first Astak Pocket Pro caused the USB port to error out (multiple systems).
The second one was not much better. The work around was to instal a USB-1 port (The issue was marginally not playing nice with Intels enhanced USB2 driver, which all of my systems had

)

The second (silent release) generation did not have this issue.

Dead (mostly intermittent) HDTV (tuner) in a small one destined for the wifes Sewing Room

Early HDTV converter (w/component out) box that would lockup (appear bricked) if channels flipped fast. Exchanged. The second one did similar until it would not recover (leaving unplugged for 2 DAYS cleared the lock. input/gate left Floating?)

The days of 24+ hours of burn in are long gone for consumer Electronics. ( I tended more than 1 burn-in room in my career

)

eschwartz · 03-30-2015, 12:09 PM

Quote:

Originally Posted by HarryT

The problem with a poll like this is that people who have had a problem are much more likely to respond than those who haven't, so you'll get an exaggeration of the proportion of devices that have issues.

For example, I've had no problems, but I really can't be bothered to go to the poll and say so.

All the more so, then, that people overwhelmingly reported they never had such an issue.

RobertDDL · 03-30-2015, 12:53 PM

Quote:

Originally Posted by jbcohen

How many of us have bought an ereader or another computer product and found it dead on arival?

Your post says "computer product," the poll says "computer"? With me, it was a Microtek 3300 book scanner. I'm quite happy with it, now that I have one that works. (Amazon, in case of DOA, quickly sends you a new one before you return the original one, which is quite nice of them.)

eschwartz · 03-30-2015, 12:58 PM

Well, computer products tend to be devices that compute things (compute-r's), so in that sense the poll is worded sufficiently.

GERGE · 03-30-2015, 01:14 PM

Only happened with a shaving machine.

Josieb1 · 03-30-2015, 01:21 PM

Yes it happened with a Kobo H20 and a Kobo Glo.

ucfgrad93 · 03-30-2015, 01:23 PM

I have purchased 5 Amazon Kindles and they have all arrived in perfect condition.

Josieb1 · 03-30-2015, 01:31 PM

Quote:

Originally Posted by ucfgrad93

I have purchased 5 Amazon Kindles and they have all arrived in perfect condition.

All my kindles have too.

Abtacha · 03-30-2015, 02:20 PM

I've had one Mainboard DOA but I'm not sure that's the kind of computer component you really want to hear about in the poll.
My two e-readers (Sony PRS-T1 and Kobo Aura HD) where fine.

mrscoach · 03-30-2015, 06:34 PM

I got a new laptop for Christmas that wouldn't even start up. A couple of years ago my new Nexus7 started, but the update bricked it and they had to replace it.

SteveEisenberg · 03-30-2015, 08:54 PM

Quote:

Originally Posted by jbcohen

How many of us have bought an ereader or another computer product and found it dead on arival?

My experience is exactly the same as Abtacha -- once received a dead motherboard. Normally I have good luck with Amazon warehouse deals, but this was the exception.

Since I answered the poll before reading the post quoted above, I answered no.

View Poll Results: How many of us have bought an ereader or another computer and it was dead or arrival
Nope, fortunately	99	91.67%
Unfortunately it has happened.	9	8.33%
Voters: 108. You may not vote on this poll

03-30-2015, 08:09 AM	#1
jbcohen Wizard Posts: 3,025 Karma: 11196738 Join Date: Oct 2010 Location: Piper College Device: Samsung A21	Dead on Arrival How many of us have bought an ereader or another computer product and found it dead on arival?

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03-30-2015, 09:31 AM	#2
Bilbo1967 Not scared! Posts: 13,424 Karma: 81011643 Join Date: Mar 2009 Location: Midlands, UK Device: Kindle Paperwhite 10, Huawei M5 10	Never happened to me.

03-30-2015, 11:04 AM	#3
PurpleStar Wizard Posts: 1,620 Karma: 11387182 Join Date: Nov 2012 Location: Canada Device: Kobo Libra 2, Kobo Clara 2E	Yup, when I bought my Kobo Aura it wouldn't connect to my PC. I went back to the store and exchanged it for another and that one worked.

03-30-2015, 11:10 AM	#4
HarryT eBook Enthusiast Posts: 85,544 Karma: 93383043 Join Date: Nov 2006 Location: UK Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6	The problem with a poll like this is that people who have had a problem are much more likely to respond than those who haven't, so you'll get an exaggeration of the proportion of devices that have issues. For example, I've had no problems, but I really can't be bothered to go to the poll and say so.

03-30-2015, 12:08 PM	#5
theducks Well trained by Cats Posts: 29,768 Karma: 54401244 Join Date: Aug 2009 Location: The Central Coast of California Device: Kobo Libra2,Kobo Aura2v1, K4NT(Fixed: New Bat.), Galaxy Tab A	Mostly dead My first Astak Pocket Pro caused the USB port to error out (multiple systems). The second one was not much better. The work around was to instal a USB-1 port (The issue was marginally not playing nice with Intels enhanced USB2 driver, which all of my systems had ) The second (silent release) generation did not have this issue. Dead (mostly intermittent) HDTV (tuner) in a small one destined for the wifes Sewing Room Early HDTV converter (w/component out) box that would lockup (appear bricked) if channels flipped fast. Exchanged. The second one did similar until it would not recover (leaving unplugged for 2 DAYS cleared the lock. input/gate left Floating?) The days of 24+ hours of burn in are long gone for consumer Electronics. ( I tended more than 1 burn-in room in my career )

03-30-2015, 12:58 PM	#8
eschwartz Ex-Helpdesk Junkie Posts: 19,422 Karma: 85397180 Join Date: Nov 2012 Location: The Beaten Path, USA, Roundworld, This Side of Infinity Device: Kindle Touch fw5.3.7 (Wifi only)	Well, computer products tend to be devices that compute things (compute-r's), so in that sense the poll is worded sufficiently.

03-30-2015, 01:14 PM	#9
GERGE Guru Posts: 732 Karma: 5797160 Join Date: Jun 2010 Location: Istanbul Device: Kobo Libra	Only happened with a shaving machine.

03-30-2015, 01:21 PM	#10
Josieb1 Grand Sorcerer Posts: 5,009 Karma: 18018738 Join Date: Nov 2009 Location: UK Device: Kobo Forma, Libra2, Clara 2e, Kindle PW SE & Kindle 2022	Yes it happened with a Kobo H20 and a Kobo Glo.

03-30-2015, 01:23 PM	#11
ucfgrad93 Wizard Posts: 2,360 Karma: 9026681 Join Date: Jun 2011 Location: Colorado Device: Kindle Paperwhite 2nd Gen	I have purchased 5 Amazon Kindles and they have all arrived in perfect condition.

03-30-2015, 02:20 PM	#13
Abtacha Addict Posts: 332 Karma: 6220000 Join Date: Jul 2011 Location: Germany Device: Kobo Aura HD	I've had one Mainboard DOA but I'm not sure that's the kind of computer component you really want to hear about in the poll. My two e-readers (Sony PRS-T1 and Kobo Aura HD) where fine.

03-30-2015, 06:34 PM	#14
mrscoach Guru Posts: 762 Karma: 4837659 Join Date: Aug 2009 Location: San Angelo Texas Device: Samsung Galaxy tab	I got a new laptop for Christmas that wouldn't even start up. A couple of years ago my new Nexus7 started, but the update bricked it and they had to replace it.

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