Preferences:conversions:Output settings Crashes

theducks · 02-28-2011, 11:00 PM

Something recently happened

When I click Preferences: conversions: output settings,
Calibre crashes:
AppName: calibre.exe AppVer: 0.7.46.0 ModName: qtgui4.dll
ModVer: 4.7.1.0 Offset: 004a5c17

Was 7.47 on XPpro SP3,
Rebooted. No Joy
Un-installed and installed 7.46 No Joy

Ideas?
Note Input and common conversion settings usage are OK

DoctorOhh · 02-28-2011, 11:13 PM

Quote:

Originally Posted by theducks

Something recently happened

When I click Preferences: conversions: output settings,
Calibre crashes:
AppName: calibre.exe AppVer: 0.7.46.0 ModName: qtgui4.dll
ModVer: 4.7.1.0 Offset: 004a5c17

Was 7.47 on XPpro SP3,
Rebooted. No Joy
Un-installed and installed 7.46 No Joy

Ideas?
Note Input and common conversion settings usage are OK

In this process did you ever reboot your machine?

theducks · 02-28-2011, 11:19 PM

Quote:

Originally Posted by dwanthny

In this process did you ever reboot your machine?

Twice once with 7.47 to see if that helped (the basic: Did you reboot :P )

then again when I removed 7.47 and install 7.46 (see that line between 7.47 above

)

DoctorOhh · 02-28-2011, 11:24 PM

Quote:

Originally Posted by theducks

then again when I removed 7.47 and install 7.46 (see that line between 7.47 above

)

Thank goodness that wasn't a snake or it would have bit me. I had this exact problem once and can't remember what I did. I think I just waited for the next release.

As a test you could try exiting calibre, moving the configuration directory to another location for safe keeping, then restart calibre. Calibre will create a virgin configuration directory when you start up and point it to your library. If the problem goes away something was corrupted in the old directory.

Good Luck.

kovidgoyal · 03-01-2011, 12:00 AM

You likely have a font on your system that is causing the crash. The only thing unusual about the output settings is that there is a control for font embedding in the LRF output settings

theducks · 03-01-2011, 12:04 AM

Quote:

Originally Posted by dwanthny

Thank goodness that wasn't a snake or it would have bit me. I had this exact problem once and can't remember what I did. I think I just waited for the next release.

As a test you could try exiting calibre, moving the configuration directory to another location for safe keeping, then restart calibre. Calibre will create a virgin configuration directory when you start up and point it to your library. If the problem goes away something was corrupted in the old directory.

Good Luck.

I am on my Ubuntu machine, while I run Memtest86+ on the Windows system. 1 pass complete, but I will grind overnight

I might try you idea in the morning, if no better ideas.
TNX

kovidgoyal · 03-01-2011, 12:51 AM

try removing any recently installed fonts/updating fontconfig and freetype/regenrating your font cache with fc-cache

theducks · 03-01-2011, 09:54 AM

Quote:

Originally Posted by kovidgoyal

try removing any recently installed fonts/updating fontconfig and freetype/regenrating your font cache with fc-cache

The last font installed was Oct 2010.

fc-cache, fontconfig : You had me stumped until Google clued me that those were Linux commands.
The problem is on my XP system. (Is this an Evil Penguin plot, to make me switch off my XP boxes?

)

kovidgoyal · 03-01-2011, 10:16 AM

Run calibre in debug mode you will likely get a bunch of font related error messages that will help you track the problem down.

theducks · 03-01-2011, 11:19 AM

Wierder.

Spoiler:

About 30 seconds after clicking "Output Settings", Calibre crashes. the Calibre-debug log contained the above (spoiler) message.

heading over to the location:
the named file does not exist in the directory
There are a bunch of Calibre... folders there (sample attached).
All are similar, all have the same worker log messages.

kovidgoyal · 03-01-2011, 11:22 AM

Run it in debug mode as

calibre-debug -g

from a command prompt

theducks · 03-01-2011, 11:36 AM

Quote:

Originally Posted by kovidgoyal

Run it in debug mode as

calibre-debug -g

from a command prompt

that is what I did:
C:\Temp>calibre-debug -g 1>>log.txt 2>&1
That message was from log.txt
the other log (indicated in the log message) did not exist.

Note Starting and Quitting Calibre (in debug mode)
the Temp folder leaves behinf a fresh Calibre.. folder wit 2 'worker..' logs (both empty)

kovidgoyal · 03-01-2011, 11:50 AM

Ah I thought you started it in debug mode via preferences.

Starting via calibre-debug will mean that the log in /tmp is not present, that's normal.

What does:

calibre-debug -c "from calibre.utils.fonts import fontconfig; print fontconfig.find_font_families()"

output

theducks · 03-01-2011, 12:11 PM

Quote:

Originally Posted by kovidgoyal

Ah I thought you started it in debug mode via preferences.

Starting via calibre-debug will mean that the log in /tmp is not present, that's normal.

What does:

calibre-debug -c "from calibre.utils.fonts import fontconfig; print fontconfig.find_font_families()"

output

Lots

Spoiler:

kovidgoyal · 03-01-2011, 01:33 PM

Hmm then it's not the fonts, I'm at a loss in that case. Are you willing to run from source and do some debugging?

02-28-2011, 11:00 PM	#1
theducks Well trained by Cats Posts: 29,800 Karma: 54830978 Join Date: Aug 2009 Location: The Central Coast of California Device: Kobo Libra2,Kobo Aura2v1, K4NT(Fixed: New Bat.), Galaxy Tab A	Preferences:conversions:Output settings Crashes Something recently happened When I click Preferences: conversions: output settings, Calibre crashes: AppName: calibre.exe AppVer: 0.7.46.0 ModName: qtgui4.dll ModVer: 4.7.1.0 Offset: 004a5c17 Was 7.47 on XPpro SP3, Rebooted. No Joy Un-installed and installed 7.46 No Joy Ideas? Note Input and common conversion settings usage are OK

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03-01-2011, 12:00 AM	#5
kovidgoyal creator of calibre Posts: 43,858 Karma: 22666666 Join Date: Oct 2006 Location: Mumbai, India Device: Various	You likely have a font on your system that is causing the crash. The only thing unusual about the output settings is that there is a control for font embedding in the LRF output settings

03-01-2011, 12:51 AM	#7
kovidgoyal creator of calibre Posts: 43,858 Karma: 22666666 Join Date: Oct 2006 Location: Mumbai, India Device: Various	try removing any recently installed fonts/updating fontconfig and freetype/regenrating your font cache with fc-cache

03-01-2011, 10:16 AM	#9
kovidgoyal creator of calibre Posts: 43,858 Karma: 22666666 Join Date: Oct 2006 Location: Mumbai, India Device: Various	Run calibre in debug mode you will likely get a bunch of font related error messages that will help you track the problem down.

03-01-2011, 11:22 AM	#11
kovidgoyal creator of calibre Posts: 43,858 Karma: 22666666 Join Date: Oct 2006 Location: Mumbai, India Device: Various	Run it in debug mode as calibre-debug -g from a command prompt

03-01-2011, 11:50 AM	#13
kovidgoyal creator of calibre Posts: 43,858 Karma: 22666666 Join Date: Oct 2006 Location: Mumbai, India Device: Various	Ah I thought you started it in debug mode via preferences. Starting via calibre-debug will mean that the log in /tmp is not present, that's normal. What does: calibre-debug -c "from calibre.utils.fonts import fontconfig; print fontconfig.find_font_families()" output

03-01-2011, 01:33 PM	#15
kovidgoyal creator of calibre Posts: 43,858 Karma: 22666666 Join Date: Oct 2006 Location: Mumbai, India Device: Various	Hmm then it's not the fonts, I'm at a loss in that case. Are you willing to run from source and do some debugging?