Jetbook Freezing

gr8npwrfl · 12-16-2009, 08:38 PM

I am wondering if I should take this unit back and exchange it.

I will on occasion have problems loading a book. I can be reading an .epub file, close the file, power down the book and then when I power back up it will sit locked in the hourglass and never load the book.

The only way to get out of it is to:

1. Reboot the Jetbook
or
2. Remove the external storage card ( Yes I have tried different cards )

I have to read a file in internal memory and then close it and go to the external SD card to read a file. Most of the time this fixes it until it happens randomly again.

I have 33g firmware and I am going to flash the 33H firmware so I can try out some 8 gig SDHC cards I have.

Has anyone else seen this problem ?

I can just take it back and exchange it where I bought it for a week and I am coming up to that deadline.

Thanx

GhostHawk · 12-16-2009, 09:52 PM

Ok first question, why do you close the file?

If I boot my jetbook to the start screen, it takes much much longer.
30 - 45 seconds on average to get everything loaded and go in and choose a book.

If I just shut the Jetbook down where I'm at it starts in 3 - 4 seconds. Bringing me right back to where I was at when I shut it down.

"I have to read a file in internal memory and then close it and go to the external SD card to read a file. Most of the time this fixes it until it happens randomly again."

I don't think I've ever had a book fail to load, normally in 10 seconds, sometimes if it is VERY large, longer. It may be that your trying to load files bigger than its memory can handle.

Also test on more than one format type.

I have had to use the reset button maybe 3 times in 6 months, all 3 times it got "hung" after loading books or charging. Removed the USB plug and it would stay stuck. Waited 30 seconds, still stuck, hit reset, count to 10, power up, navigate back to the book I was reading. (often I use recent readings in menu) and away I go.

If your getting stuck on a particular book you might want to try splitting it if its large.
Or it might have gotten something corrupted at some point in the download.

gr8npwrfl · 12-17-2009, 01:27 AM

I think it is something in the hardware, It takes forever to copy books through he usb port on the book to the storage card. I think there is something flaky in the sd card circuit. I have tried 3 different brands of sd cards and sizes. If I copy to the card through a reader it copies very fast, through the Jetbook it take 10 to 15 times longer.

I will say the upgrade to 33H made the system menus faster, I can now use over 2 gig cards, and the page turns are faster.

Just to be safe I am going to exchange this one tomorrow.

BTW I have had it a week and I am reading my fourth book on it.

tselling · 12-17-2009, 08:18 AM

The USB is only 1.1 so it will be slow. I generally take the SD card out and use it directly in my laptop for book transfers.

Kris777 · 12-17-2009, 12:55 PM

Quote:

Originally Posted by tselling

The USB is only 1.1 so it will be slow. I generally take the SD card out and use it directly in my laptop for book transfers.

yes, I keep all my books on SD cards too.

12-16-2009, 08:38 PM	#1
gr8npwrfl The Wizard of OZ Posts: 143 Karma: 434 Join Date: Dec 2009 Location: Southern California Device: Jetbook Ipod Touch Wind Netbook	Jetbook Freezing I am wondering if I should take this unit back and exchange it. I will on occasion have problems loading a book. I can be reading an .epub file, close the file, power down the book and then when I power back up it will sit locked in the hourglass and never load the book. The only way to get out of it is to: 1. Reboot the Jetbook or 2. Remove the external storage card ( Yes I have tried different cards ) I have to read a file in internal memory and then close it and go to the external SD card to read a file. Most of the time this fixes it until it happens randomly again. I have 33g firmware and I am going to flash the 33H firmware so I can try out some 8 gig SDHC cards I have. Has anyone else seen this problem ? I can just take it back and exchange it where I bought it for a week and I am coming up to that deadline. Thanx

12-16-2009, 09:52 PM	#2
GhostHawk Data Privateer! Posts: 586 Karma: 62887 Join Date: Oct 2009 Location: Fargo ND Device: Ectaco Jetbook& Jetbook Lite	Ok first question, why do you close the file? If I boot my jetbook to the start screen, it takes much much longer. 30 - 45 seconds on average to get everything loaded and go in and choose a book. If I just shut the Jetbook down where I'm at it starts in 3 - 4 seconds. Bringing me right back to where I was at when I shut it down. "I have to read a file in internal memory and then close it and go to the external SD card to read a file. Most of the time this fixes it until it happens randomly again." I don't think I've ever had a book fail to load, normally in 10 seconds, sometimes if it is VERY large, longer. It may be that your trying to load files bigger than its memory can handle. Also test on more than one format type. I have had to use the reset button maybe 3 times in 6 months, all 3 times it got "hung" after loading books or charging. Removed the USB plug and it would stay stuck. Waited 30 seconds, still stuck, hit reset, count to 10, power up, navigate back to the book I was reading. (often I use recent readings in menu) and away I go. If your getting stuck on a particular book you might want to try splitting it if its large. Or it might have gotten something corrupted at some point in the download. Last edited by GhostHawk; 12-16-2009 at 09:59 PM.

12-17-2009, 01:27 AM	#3
gr8npwrfl The Wizard of OZ Posts: 143 Karma: 434 Join Date: Dec 2009 Location: Southern California Device: Jetbook Ipod Touch Wind Netbook	I think it is something in the hardware, It takes forever to copy books through he usb port on the book to the storage card. I think there is something flaky in the sd card circuit. I have tried 3 different brands of sd cards and sizes. If I copy to the card through a reader it copies very fast, through the Jetbook it take 10 to 15 times longer. I will say the upgrade to 33H made the system menus faster, I can now use over 2 gig cards, and the page turns are faster. Just to be safe I am going to exchange this one tomorrow. BTW I have had it a week and I am reading my fourth book on it. Last edited by gr8npwrfl; 12-17-2009 at 01:29 AM. Reason: additions

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Libre with jetBook Firmware Freezing?	LuBiB	Ectaco jetBook	10	06-18-2010 10:58 AM
Newegg Open Box JetBook ($107) or JetBook Lite ($91)	causticmuse	Ectaco jetBook	6	02-27-2010 12:41 AM
Open Box JetBook ($107) or JetBook Lite ($91) @ Newegg	causticmuse	Deals and Resources (No Self-Promotion or Affiliate Links)	0	02-26-2010 04:04 PM
Video: Transferring Books from Your Computer to jetBook and jetBook LITE	LuBiB	Ectaco jetBook	5	02-15-2010 03:19 PM
Why NEWEGG sell White jetBook $100 cheaper than Black jetBook?	Kris777	Ectaco jetBook	6	06-09-2009 08:09 PM

12-17-2009, 08:18 AM	#4
tselling Addict Posts: 366 Karma: 510 Join Date: Apr 2008 Device: NookColor (MiRage/CM7.2 & Moon+ Reader Pro)	The USB is only 1.1 so it will be slow. I generally take the SD card out and use it directly in my laptop for book transfers.

Advert

Advert