Galaxy S3 not recognized

[icarine]

The Galaxy S3 used to work with the MTP plugin, but now has stopped being recognized by calibre.

calibre 0.9.19 isfrozen: True is64bit: False
Windows-7-6.1.7601-SP1 Windows ('32bit', 'WindowsPE')
('Windows', '7', '6.1.7601')
Python 2.7.3
Windows: ('7', '6.1.7601', 'SP1', 'Multiprocessor Free')
USB devices on system:
[u'usb\\root_hub20&vid8086&pid1c26&rev0004',
u'usb\\root_hub20&vid8086&pid1c2d&rev0004',
u'usb\\vid_046d&pid_c52b&rev_1201',
u'usb\\vid_046d&pid_c52b&rev_1201&mi_00',
u'usb\\vid_046d&pid_c52b&rev_1201&mi_01',
u'usb\\vid_046d&pid_c52b&rev_1201&mi_02',
u'usb\\vid_0489&pid_e00f&rev_0596',
u'usb\\vid_04e8&pid_6860&rev_0400',
u'usb\\vid_04e8&pid_6860&rev_0400&adb',
u'usb\\vid_04e8&pid_6860&rev_0400&modem',
u'usb\\vid_04e8&pid_6860&rev_0400&ms_comp_mtp&sams ung_android_sgh-i747',
u'usb\\vid_04f2&pid_b26d&rev_3055',
u'usb\\vid_04f2&pid_b26d&rev_3055&mi_00',
u'usb\\vid_8086&pid_0186&rev_0000',
u'usb\\vid_8087&pid_0024&rev_0000',
u'usb\\vid_8087&pid_0024&rev_0000']
Traceback (most recent call last):
File "site-packages\calibre\devices\scanner.py", line 85, in __call__
DriveError: No removable drives found
Drives detected:

No disabled plugins
Looking for devices of type: MTP_DEVICE
List of WPD PNP ids:
[u'\\\\?\\usb#vid_04e8&pid_6860&ms_comp_mtp&samsung _android_sgh-i747#7&2d03f097&6&0000#{6ac27878-a6fa-4155-ba85-f98f491d4f33}']
MTP device: \\?\usb#vid_04e8&pid_6860&ms_comp_mtp&samsung_andr oid_sgh-i747#7&2d03f097&6&0000#{6ac27878-a6fa-4155-ba85-f98f491d4f33}
{'device_version': u'V1.0',
'friendly_name': u'SAMSUNG-SGH-I747',
'has_bulk_properties': True,
'has_storage': True,
'manufacturer_name': u'SAMSUNG Electronics Co. Ltd. ',
'model_name': u'SAMSUNG-SGH-I747',
'protocol': u'MTP: 1.00',
'serial_number': u'353153050394949',
'storage': [{'capacity': 12724617216L,
'capacity_objects': 0L,
'description': u'Phone',
'filesystem': u'Generic hierarchical',
'free_objects': 0L,
'free_space': 8616402944L,
'id': u's10001',
'name': u'Phone',
'rw': True,
'type': u'fixed_ram'},
{'capacity': 15921774592L,
'capacity_objects': 0L,
'description': u'Card',
'filesystem': u'Generic hierarchical',
'free_objects': 0L,
'free_space': 11744706560L,
'id': u's20002',
'name': u'Card',
'rw': True,
'type': u'removable_ram'}],
'type': 'media player'}

Trying to open: \\?\usb#vid_04e8&pid_6860&ms_comp_mtp&samsung_andr oid_sgh-i747#7&2d03f097&6&0000#{6ac27878-a6fa-4155-ba85-f98f491d4f33}
Opened SAMSUNG-SGH-I747 successfully
Device info:
{'device_version': u'V1.0',
'friendly_name': u'SAMSUNG-SGH-I747',
'has_bulk_properties': True,
'has_storage': True,
'manufacturer_name': u'SAMSUNG Electronics Co. Ltd. ',
'model_name': u'SAMSUNG-SGH-I747',
'protocol': u'MTP: 1.00',
'serial_number': u'353153050394949',
'storage': [{'capacity': 12724617216L,
'capacity_objects': 0L,
'description': u'Phone',
'filesystem': u'Generic hierarchical',
'free_objects': 0L,
'free_space': 8616402944L,
'id': u's10001',
'name': u'Phone',
'rw': True,
'type': u'fixed_ram'},
{'capacity': 15921774592L,
'capacity_objects': 0L,
'description': u'Card',
'filesystem': u'Generic hierarchical',
'free_objects': 0L,
'free_space': 11744706560L,
'id': u's20002',
'name': u'Card',
'rw': True,
'type': u'removable_ram'}],
'type': 'media player'}

[kovidgoyal]

According to that debug output it is still being recognized, see the line

Opened SAMSUNG-SGH-I747 successfully

[icarine]

I can't actually interact with my device though. The "Send to device" options are all greyed out and disabled, my "device view" toolbar options don't appear, Reading List can't sync, etc. So if it recognizes my device, it isn't actually doing anything.

I did check preferences > Ignored Devices and there's nothing there.

[kovidgoyal]

Look at the bottom right corner, is the job reading data from your device still running? If so, wait for it to complete.

[icarine]

No jobs are running.

[kovidgoyal]

reboot your computer, and make sure your galaxy is the only device plugged in.

[icarine]

I rebooted and unplugged everything else, but it still doesn't run any jobs or show up in any way.

[kovidgoyal]

Then I'm out of ideas. As per that debug output your device is being detected.

[DoctorOhh]

Originally Posted by icarine

I rebooted and unplugged everything else, but it still doesn't run any jobs or show up in any way.

If you have wifi at your house an alternative method of connecting the S3 as a device to calibre would be the Calibre Companion Android app. This is what I use with my Nexus 7 and it works great.

Good Luck.