Exchanging Ad-supported Kindle for one without ads?

RussianCause · 09-11-2011, 08:05 PM

Would I be able to do this dealing directly with Amazon? I have no problem paying the 25 dollars and whatever shipping fees. I didn't know there was difference and I no longer have the option of returning it to the store for a full refund. Also the clerk I talked to when I bought it told me there was a monthly fee for the 3G so I decided not to buy that version. Now though, without the option to change my screensavers, or the ability to browse the web without having to find a wifi connection, I'm regretting my decision. What are my best options? I'm willing to do anything that doesn't involve selling my current version for significantly less than what I originally paid.

kevinp · 09-11-2011, 08:21 PM

Your best bet is to contact support. The only link I found was on the Amazon web site. If you click on the Kindle, then click "Kindle Support" from the menu at the top of the screen. After that, there is a yellow button towards the top right of the screen labeled "Contact Us".

There is no extra charge for the 3G by the way. Salesman needs to be flipping burgers somewhere.

RainingLemur · 09-13-2011, 10:29 AM

That salesman needs to be bludgeoned with a heavy club.

09-11-2011, 08:05 PM	#1
RussianCause Junior Member Posts: 3 Karma: 10 Join Date: Sep 2011 Device: Amazon Kindle	Exchanging Ad-supported Kindle for one without ads? Would I be able to do this dealing directly with Amazon? I have no problem paying the 25 dollars and whatever shipping fees. I didn't know there was difference and I no longer have the option of returning it to the store for a full refund. Also the clerk I talked to when I bought it told me there was a monthly fee for the 3G so I decided not to buy that version. Now though, without the option to change my screensavers, or the ability to browse the web without having to find a wifi connection, I'm regretting my decision. What are my best options? I'm willing to do anything that doesn't involve selling my current version for significantly less than what I originally paid.

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09-11-2011, 08:21 PM	#2
kevinp Fanatic Posts: 579 Karma: 3549018 Join Date: Jul 2004 Location: Michigan Device: Kindle Scribe, Kindle PW (10th & 11th gen); Fire HD 10	Your best bet is to contact support. The only link I found was on the Amazon web site. If you click on the Kindle, then click "Kindle Support" from the menu at the top of the screen. After that, there is a yellow button towards the top right of the screen labeled "Contact Us". There is no extra charge for the 3G by the way. Salesman needs to be flipping burgers somewhere.

09-13-2011, 10:29 AM	#3
RainingLemur Spork Connoisseur Posts: 2,355 Karma: 16780603 Join Date: Mar 2011 Device: Nook Color	That salesman needs to be bludgeoned with a heavy club.

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