Kindle Paperwhite Screen *possible* fix

AlexGrama · 03-09-2013, 01:21 PM

Hi. This is not a thread where I am complaining about the screen though I wanted to start one just 30 minutes ago.

I bought a Kindle Paperwhite 2 hours ago and when i turned it on, it had pinkish glow on the top and the sides. I freaked out because after reading all the topics here I was worried.

I was on the verge of calling for a replacement when I remembered to try something else first. I hard reset it twice. It worked. The pinkish glow is relatively gone and now is it amazing.

I was also reluctant to order a replacement because I read on a topic from this forum that Amazon sends refurbished items.

Now I'm so damn happy.

Point: Try hard reset before you will ask for a replacement.

Pictures after hard rest:

HarryT · 03-09-2013, 01:34 PM

There is absolutely no way that a hard reset is going to change the screen colouration - that's a property of the geometry of the light diffuser.

AlexGrama · 03-09-2013, 01:35 PM

That's what I thought but this guy from CS implied that it is possible and for me it actually worked. I am just saying and I might be wrong but you could try.

HarryT · 03-09-2013, 01:42 PM

Speaking as a physicist, I can see no possible way that a reset could have the slightest effect on the screen. Colours on the screen are caused by the two faces of the light diffuser not being precisely parallel to one another - ie, it's a purely physical effect; nothing to do with the firmware of the device.

AlexGrama · 03-09-2013, 01:44 PM

I absolutely understand, Harry but I think it's a long shot to think that it might have been a coincidence.

sirmaru · 03-09-2013, 06:33 PM

Perception of colors is product of the transmitted waves and the INTREPETATION by the brain of the signals received by the eyes and sent by the nerves.

Thus, if you are satisfied, keep the unit. One person's garbage is another person's gem.

Dr. Drib · 03-10-2013, 01:10 PM

Quote:

Originally Posted by AlexGrama

I absolutely understand, Harry but I think it's a long shot to think that it might have been a coincidence.

All of your three photos, that you use as examples, are at different light settings by the way.

Don

jswinden · 03-10-2013, 02:59 PM

The power of suggestion or the placebo effect, IMO.

At any rate that screen looks fairly good compared to the screens I got with my three PWs. Mine all had a lot of smudging, for lack of a better term, where large shadow blobs made the text look like an old newspaper where the ink had been smudged by one's fingers. I see a tiny bit of smudging on yours, but it isn't bad. If you like that screen, and I think it looks good myself, you should keep it. But be aware that others have seen the smudging and color blobs come and go to varying degrees.

03-09-2013, 01:21 PM	#1
AlexGrama Writer Posts: 275 Karma: 345042 Join Date: Jan 2012 Location: UK Device: Kindle Paperwhite, Nexus 7	*Kindle Paperwhite Screen possible* fix** Hi. This is not a thread where I am complaining about the screen though I wanted to start one just 30 minutes ago. I bought a Kindle Paperwhite 2 hours ago and when i turned it on, it had pinkish glow on the top and the sides. I freaked out because after reading all the topics here I was worried. I was on the verge of calling for a replacement when I remembered to try something else first. I hard reset it twice. It worked. The pinkish glow is relatively gone and now is it amazing. I was also reluctant to order a replacement because I read on a topic from this forum that Amazon sends refurbished items. Now I'm so damn happy. Point: Try hard reset before you will ask for a replacement. Pictures after hard rest: Attached Thumbnails

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03-09-2013, 01:34 PM	#2
HarryT eBook Enthusiast Posts: 85,544 Karma: 93383043 Join Date: Nov 2006 Location: UK Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6	There is absolutely no way that a hard reset is going to change the screen colouration - that's a property of the geometry of the light diffuser.

03-09-2013, 01:35 PM	#3
AlexGrama Writer Posts: 275 Karma: 345042 Join Date: Jan 2012 Location: UK Device: Kindle Paperwhite, Nexus 7	That's what I thought but this guy from CS implied that it is possible and for me it actually worked. I am just saying and I might be wrong but you could try.

03-09-2013, 01:42 PM	#4
HarryT eBook Enthusiast Posts: 85,544 Karma: 93383043 Join Date: Nov 2006 Location: UK Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6	Speaking as a physicist, I can see no possible way that a reset could have the slightest effect on the screen. Colours on the screen are caused by the two faces of the light diffuser not being precisely parallel to one another - ie, it's a purely physical effect; nothing to do with the firmware of the device.

03-09-2013, 01:44 PM	#5
AlexGrama Writer Posts: 275 Karma: 345042 Join Date: Jan 2012 Location: UK Device: Kindle Paperwhite, Nexus 7	I absolutely understand, Harry but I think it's a long shot to think that it might have been a coincidence.

03-09-2013, 06:33 PM	#6
sirmaru Wizard Posts: 2,426 Karma: 6561538 Join Date: Nov 2007 Device: Kindle PW 2013, HDX 2013, Galaxy S5 2014	Perception of colors is product of the transmitted waves and the INTREPETATION by the brain of the signals received by the eyes and sent by the nerves. Thus, if you are satisfied, keep the unit. One person's garbage is another person's gem.

03-10-2013, 02:59 PM	#8
jswinden Nameless Being	The power of suggestion or the placebo effect, IMO. At any rate that screen looks fairly good compared to the screens I got with my three PWs. Mine all had a lot of smudging, for lack of a better term, where large shadow blobs made the text look like an old newspaper where the ink had been smudged by one's fingers. I see a tiny bit of smudging on yours, but it isn't bad. If you like that screen, and I think it looks good myself, you should keep it. But be aware that others have seen the smudging and color blobs come and go to varying degrees.