07-07-2009, 07:22 AM | #1 |
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Amazon "Geographical Restrictions"?
I sampled a book, The Last Empress, a novel by Anchee Min and attempted to purchase the book (1-click) and received a message saying the purchase was not possible due to "geographical restrictions". The exact message was:
We are sorry... We could not process your order because of geographical restrictions on the product which you were attempting to purchase. Please refer to the terms of use for this product to determine the geographical restrictions. We apologize for any inconvenience this may have caused you. I have never had any trouble before with prior purchases. And this is not a "sensitive material" type of book. Any ideas? |
07-07-2009, 08:21 AM | #2 |
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Is there anything on the book page that looks like "terms of use"?
TBH if you're in Arizona and not out of the US it doesn't make any sense that a book should be off-limits to you, so it sounds like a bug. I'd send an email to Amazon. |
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07-07-2009, 08:24 AM | #3 | |
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Sent an email and am contemplating staying up (yup, not to bed yet and it's 5:30am) another 30 minutes to call CS. Thanks for the post. |
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07-07-2009, 09:08 AM | #4 |
Now what?
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Did someone sell Arizona while we weren't looking?
Or is Amazon interpreting AZ as Azerbaijan? |
07-07-2009, 09:19 AM | #5 | |
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Haha, actually I'm on hold for my 2nd Amazon Kindle specialist...so far they are stumped since I have a US billing & mailing address and USA bank. |
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07-07-2009, 09:24 AM | #6 |
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OK, problem solved in a matter of minutes.
Over the weekend I purchased a book for a relative who lives in Munich using the amazon.de (German) website so it would be sent directly from the German location. I used my home address, billing address and US CC. When I tried to use the same card here the account was flagged for security reasons. I can certainly see the point and thank them for dong this. Why would someone use the same card in Germany and then in the USA in less than 36 hours? |
07-07-2009, 12:57 PM | #7 |
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Glad it worked out!
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07-08-2009, 12:27 AM | #8 |
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