12-28-2011, 12:29 PM | #16 | |
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Quote:
This make me think of a plug-and-play problem, first verify that the Plug-and-Play Service is Started (see Services in Administration Tools). You can also try to delete all your USB devices in Device Manager. Delete a single one first, count how many are remaining, search for hardware modifications in the Action menu, if the device you just deleted reappear, you can try to do the same on all the USB devices (in a single operation, it's too difficult to do that one after another), this sometimes reset some ports parameters/drivers settings. You can also try to search for an update of the drivers for your USB ports (depends on your PC motherboard chipset). Come people appeared to succeed to fix their USB port problems by deleting C:\windows\inf\infcache.1 file (just in case it's required later, I'd rather rename it to something like _infcache.1_) before restarting their PC, but I never tried that myself. Last edited by seabee; 12-28-2011 at 12:36 PM. |
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12-28-2011, 04:13 PM | #17 |
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OK. The culprit was a program I've used for many years called Acronis True Image. I'd recently upgraded to version 2012 and it seems this has a problem with a number of removable USB drives. Found a Knowledge Base article on their website and a downloadable driver that cured the problem. Now as soon as I enable Data Transfer the computer recognises the fact and changes the folders from "G" & "H" to "Reader" and "Settings". Now I can use my reader the way it should be!
Thanks to everybody for their help on this one. Mike |
12-30-2011, 06:29 AM | #18 | |
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Good diagnostic !
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