How do I update the version of a Kindle book?

KentE · 03-04-2012, 02:02 AM

I read on Kindle 4 PC.
I 'bought' a kindle book (actually, this was a $0 cost offer), and the book had some serious formatting problems. Since this was noted by a number of people, I sent an email to the author through the author's website. I received a reply from the author, telling me that he'd spent a fair amount of time correcting the errors and had submitted a corrected version.
So, a couple of days later I tried removing the book file from My Kindle Content folder on my PC, and downloading the book again. Unfortunately, the new download still has the format problems. Since I have every reason to believe that there IS a corrected version, is there a method to get that version? I'm obviously not sure of the proper way to do this.
I know I've seen some discussion about this somewhere on MR, but I've been searching for it for a couple of days....
Thanks,
KentE

Blossom · 03-04-2012, 02:05 AM

Quote:

Originally Posted by KentE

I read on Kindle 4 PC.
I 'bought' a kindle book (actually, this was a $0 cost offer), and the book had some serious formatting problems. Since this was noted by a number of people, I sent an email to the author through the author's website. I received a reply from the author, telling me that he'd spent a fair amount of time correcting the errors and had submitted a corrected version.
So, a couple of days later I tried removing the book file from My Kindle Content folder on my PC, and downloading the book again. Unfortunately, the new download still has the format problems. Since I have every reason to believe that there IS a corrected version, is there a method to get that version? I'm obviously not sure of the proper way to do this.
I know I've seen some discussion about this somewhere on MR, but I've been searching for it for a couple of days....
Thanks,
KentE

You should get an email from Amazon when there is an update available. Just reply to it with a Yes and it will update the ebook to the newest within a few hours.

Jim Chaseley · 03-04-2012, 03:52 AM

I put out an update for my book, and Amazon would only send out an email to those who'd already bought it after I emailed Amazon with a comprehensive list of the changes that I'd made.

Whilst I was (considering) doing that, however, a couple of my readers who knew the update was out, emailed Amazon themselves, asking to be sent it. They got it within a few hours. I think they had to mention author name, title and the ASIN of the book (which appears in the book's URL at Amazon).

Skydog · 03-04-2012, 03:43 PM

When there is an applicable update, and one misses the related email, it will be listed as such in one's digital library under Mange Your Kindle. I recently discovered two myself.

KentE · 03-04-2012, 05:37 PM

I think I remember in another thread that an email notice only gets sent out to previous purchasers IF the author requests it at the time the new version is uploaded, which seems to jive with Jim's experience as an author.. In any case, I don't seem to have received that email, nor does it show up in Manage My Kindle. I also don't know how long it takes Amazon to make the new version available after submission by the author.
I may have to follow Jim's advice and request the new version.
Thanks to all for the suggestions! I'm pretty new at this, and this is the first time I've had to deal with this problem. I know there was a part of a long thread that dealt with this, thought I'd bookmarked it, but.....
Thanks,
KentE

CRussel · 03-05-2012, 12:17 PM

Seems to me that one could simply delete it from one's Kindle/K4PC/K4whatever, and then re-download it. I'd probably throw in a reboot in the process, just to be sure any cache was cleared, but you should get the current (ie, new) version of the book when you re-download it.

mr ploppy · 03-05-2012, 01:11 PM

Quote:

Originally Posted by CRussel

Seems to me that one could simply delete it from one's Kindle/K4PC/K4whatever, and then re-download it. I'd probably throw in a reboot in the process, just to be sure any cache was cleared, but you should get the current (ie, new) version of the book when you re-download it.

You don't, you just get the old version.

whitearrow · 03-05-2012, 02:49 PM

In my experience it's really inconsistent. Sometimes publishers will take down the old version and upload the new one with a new ASIN. Then the only way customers can get the new version is to request a refund so they can buy the new one. I think the publisher needs to take extra steps if they want to replace an existing version and have the buyers notified.

03-04-2012, 02:02 AM	#1
KentE ...still a Zealot Posts: 268 Karma: 319949 Join Date: Feb 2012 Location: Kansas City, Kansas, USA Device: Palm Pixi & PC	How do I update the version of a Kindle book? I read on Kindle 4 PC. I 'bought' a kindle book (actually, this was a $0 cost offer), and the book had some serious formatting problems. Since this was noted by a number of people, I sent an email to the author through the author's website. I received a reply from the author, telling me that he'd spent a fair amount of time correcting the errors and had submitted a corrected version. So, a couple of days later I tried removing the book file from My Kindle Content folder on my PC, and downloading the book again. Unfortunately, the new download still has the format problems. Since I have every reason to believe that there IS a corrected version, is there a method to get that version? I'm obviously not sure of the proper way to do this. I know I've seen some discussion about this somewhere on MR, but I've been searching for it for a couple of days.... Thanks, KentE

03-04-2012, 05:37 PM	#5
KentE ...still a Zealot Posts: 268 Karma: 319949 Join Date: Feb 2012 Location: Kansas City, Kansas, USA Device: Palm Pixi & PC	updating ebook version I think I remember in another thread that an email notice only gets sent out to previous purchasers IF the author requests it at the time the new version is uploaded, which seems to jive with Jim's experience as an author.. In any case, I don't seem to have received that email, nor does it show up in Manage My Kindle. I also don't know how long it takes Amazon to make the new version available after submission by the author. I may have to follow Jim's advice and request the new version. Thanks to all for the suggestions! I'm pretty new at this, and this is the first time I've had to deal with this problem. I know there was a part of a long thread that dealt with this, thought I'd bookmarked it, but..... Thanks, KentE

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03-04-2012, 03:52 AM	#3
Jim Chaseley Enthusiast Posts: 32 Karma: 569252 Join Date: Mar 2012 Location: Surrey, UK Device: Android	I put out an update for my book, and Amazon would only send out an email to those who'd already bought it after I emailed Amazon with a comprehensive list of the changes that I'd made. Whilst I was (considering) doing that, however, a couple of my readers who knew the update was out, emailed Amazon themselves, asking to be sent it. They got it within a few hours. I think they had to mention author name, title and the ASIN of the book (which appears in the book's URL at Amazon).

03-04-2012, 03:43 PM	#4
Skydog Wizard Posts: 2,243 Karma: 7400001 Join Date: Mar 2009 Location: Circling Earth @ Mach .83 Device: Elipsa 2E, Sage, Forma, Libra 2, Clara 2E, Kindle Oasis3, Voyage	When there is an applicable update, and one misses the related email, it will be listed as such in one's digital library under Mange Your Kindle. I recently discovered two myself.

03-05-2012, 12:17 PM	#6
CRussel (he/him/his) Posts: 12,156 Karma: 79742714 Join Date: Jul 2010 Location: Sunshine Coast, BC Device: Oasis (Gen3),Paperwhite (Gen10), Voyage, Paperwhite(orig), Fire HD 8	Seems to me that one could simply delete it from one's Kindle/K4PC/K4whatever, and then re-download it. I'd probably throw in a reboot in the process, just to be sure any cache was cleared, but you should get the current (ie, new) version of the book when you re-download it.

03-05-2012, 02:49 PM	#8
whitearrow Guru Posts: 808 Karma: 2260766 Join Date: Apr 2008 Device: Kindle Oasis 2	In my experience it's really inconsistent. Sometimes publishers will take down the old version and upload the new one with a new ASIN. Then the only way customers can get the new version is to request a refund so they can buy the new one. I think the publisher needs to take extra steps if they want to replace an existing version and have the buyers notified.

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