OS Can't load

mq1 · 03-15-2011, 04:25 PM

Hi!

I've got today my new Kindle, but I think it's crashed. I can't use it, because the system will not start:

Regards,
Mike

TallMomof2 · 03-15-2011, 06:24 PM

Make sure your Kindle is fully charged. Plug it in to your power outlet (preferably a wall outlet and not the PC) and let it charge for a few hours.

If the Kindle won't turn on, call Amazon CS and they will help you.

JeremyR · 03-16-2011, 05:06 AM

You can't take the battery out of the K3.

But yeah, make sure it's fully charged. And give it a while to boot, it's not quick by any means. Let it sit for a good 10 minutes.

kranu · 03-17-2011, 01:43 AM

Contact Amazon

pchrist7 · 03-17-2011, 05:28 AM

Besides all the above, make sure K3 is fully charged, then disconnect from PC/charger, slide the "power" to the right and HOLD it there for approx 30 seconds.
It just might help you...
Keep us informed. Please,

metoo999 · 03-17-2011, 09:42 AM

Don't out of the box Kindles take a long time to load the first boot up? I got mine last month and remember being scared that it took so long.

DiapDealer · 03-17-2011, 07:05 PM

Quote:

youtube this "remove kindle battery"
i cant post links for some reason,
but you can remove battery when loading . this can solve your issue

Not to mention void your warranty. Why take a chance if it's brand spanking new? Call customer service.

I could see trying this kind of surgery if it was older and you have to eat the costs anyway, but one day old??? Call C.S.

HarryT · 03-18-2011, 04:47 AM

Don't you just hate it when someone asks a question, get a load of suggestions in response, and then never comes back to tell us whether any of the suggestions worked?

desertblues · 03-18-2011, 06:25 AM

Quote:

Originally Posted by HarryT

Don't you just hate it when someone asks a question, get a load of suggestions in response, and then never comes back to tell us whether any of the suggestions worked?

Yes

TallMomof2 · 03-18-2011, 04:23 PM

Quote:

Originally Posted by HarryT

Don't you just hate it when someone asks a question, get a load of suggestions in response, and then never comes back to tell us whether any of the suggestions worked?

Yeah! I keep returning to see if the OP has found a fix.

03-15-2011, 04:25 PM	#1
mq1 Junior Member Posts: 1 Karma: 10 Join Date: Mar 2011 Device: Kindle 3	OS Can't load Hi! I've got today my new Kindle, but I think it's crashed. I can't use it, because the system will not start: Regards, Mike

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03-15-2011, 06:24 PM	#2
TallMomof2 Kindlephilia Posts: 2,017 Karma: 1139255 Join Date: Nov 2007 Location: Snowpacolypse 2010 Device: Too many to count	Make sure your Kindle is fully charged. Plug it in to your power outlet (preferably a wall outlet and not the PC) and let it charge for a few hours. If the Kindle won't turn on, call Amazon CS and they will help you.

03-16-2011, 05:06 AM	#3
JeremyR Guru Posts: 973 Karma: 2458402 Join Date: Aug 2010 Location: St. Louis Device: Kindle Keyboard, Nook HD+	You can't take the battery out of the K3. But yeah, make sure it's fully charged. And give it a while to boot, it's not quick by any means. Let it sit for a good 10 minutes.

03-17-2011, 01:43 AM	#4
kranu I <3 my Kindle Posts: 528 Karma: 51332 Join Date: Nov 2010 Location: United States Device: Kindle 3G + WiFi	Contact Amazon

03-17-2011, 05:28 AM	#5
pchrist7 Addict Posts: 385 Karma: 6514 Join Date: Aug 2010 Location: Denmark Device: Kindle 3 3G+Wifi, Oasis	Besides all the above, make sure K3 is fully charged, then disconnect from PC/charger, slide the "power" to the right and HOLD it there for approx 30 seconds. It just might help you... Keep us informed. Please,

03-17-2011, 09:42 AM	#6
metoo999 Enthusiast Posts: 31 Karma: 10 Join Date: Feb 2011 Device: Kindle 3 Wifi	Don't out of the box Kindles take a long time to load the first boot up? I got mine last month and remember being scared that it took so long.

03-18-2011, 04:47 AM	#8
HarryT eBook Enthusiast Posts: 85,544 Karma: 93383043 Join Date: Nov 2006 Location: UK Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6	Don't you just hate it when someone asks a question, get a load of suggestions in response, and then never comes back to tell us whether any of the suggestions worked?

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