K3 Errors [wish my paperwhite was here!]

twowheels · 10-05-2012, 01:08 AM

Keep getting these types of errors. Sometimes with dictionaries, sometimes books. Today it was on page turn. Just hit the next page button, screen went white, progress indicator spun a bit, then back home with this error. Many loads and it continued to say the same thing. After reboot all is well.

Any idea what's up? I fear file system corruption. Hopefully it makes it another week! [and maybe longer given the paperwhite problems people are reporting!!]

dwig · 10-05-2012, 10:36 AM

I can't say why this happened (database corruption, accidental reset, ... ??), but your K3 seems to no longer be "registered" to the Kindle account from which the books were purchased and the books' DRM is preventing them from being read. Simply re-registering the K3 should heal the problem.

twowheels · 10-05-2012, 02:06 PM

Quote:

Originally Posted by dwig

I can't say why this happened (database corruption, accidental reset, ... ??), but your K3 seems to no longer be "registered" to the Kindle account from which the books were purchased and the books' DRM is preventing them from being read. Simply re-registering the K3 should heal the problem.

I've had it happen with both DRMed books and non-DRMed books. This one was a side-loaded KF8 file converted from epub with kindlegen.

pidgeon92 · 10-05-2012, 02:07 PM

Quote:

Originally Posted by dwig

your K3 seems to no longer be "registered" to the Kindle account from which the books were purchased and the books' DRM is preventing them from being read. Simply re-registering the K3 should heal the problem.

This shouldn't matter. You can de-register a Kindle and still be able to view all content that was originally on it. The DRM is tied to the device at the time the content is downloaded, not to the account.

Try a Factory Reset.

Blossom · 10-05-2012, 02:36 PM

Quote:

Originally Posted by pidgeon92

This shouldn't matter. You can de-register a Kindle and still be able to view all content that was originally on it. The DRM is tied to the device at the time the content is downloaded, not to the account.

Try a Factory Reset.

Agreed. Back up the documents folder and do a factory reset. Something got corrupted.

Helgetus · 10-05-2012, 02:41 PM

Maybe the indexing is stuck. I remember having had the problem. Book was stuck in indexing. Deleted it and loaded it again. That worked.

DreamWriter · 10-05-2012, 02:50 PM

Quote:

Originally Posted by twowheels

I've had it happen with both DRMed books and non-DRMed books. This one was a side-loaded KF8 file converted from epub with kindlegen.

Do you have the latest update (version 3.4) on your Kindle Keyboard? Earlier versions couldn't read KF8 files, so that's why I'm asking.

twowheels · 10-05-2012, 03:03 PM

Yes, but the problem existed before the update.

Skydog · 10-05-2012, 04:52 PM

Quote:

Originally Posted by twowheels

Yes, but the problem existed before the update.

Have you tried the suggestions above? Did they solve the problem? I am interested since I still have two K3's (one new in box, never used

)

twowheels · 10-05-2012, 05:38 PM

Haven't gotten to it yet... have the screensaver hack installed, so I can't do a factory reset without uninstalling that... too busy at the moment. :-)

[yeah, I know... my other posts give away that I'm too busy here.

]

fratermus · 10-06-2012, 01:38 AM

If you can't reset yet an fsck (linux) or chkdsk (windoze) of the Kindle's filesystem might be worthwhile. If linux, remember to umount the fs before fsck'ing it.

10-05-2012, 01:08 AM	#1
twowheels Wizard Posts: 1,783 Karma: 13412766 Join Date: Nov 2010 Device: Kobo Clara HD, iPad Pro 10", iPhone 15 Pro	K3 Errors [wish my paperwhite was here!] Keep getting these types of errors. Sometimes with dictionaries, sometimes books. Today it was on page turn. Just hit the next page button, screen went white, progress indicator spun a bit, then back home with this error. Many loads and it continued to say the same thing. After reboot all is well. Any idea what's up? I fear file system corruption. Hopefully it makes it another week! [and maybe longer given the paperwhite problems people are reporting!!] Attached Thumbnails

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10-05-2012, 10:36 AM	#2
dwig Wizard Posts: 1,613 Karma: 6718479 Join Date: Dec 2004 Location: Paradise (Key West, FL) Device: Current:Surface Go & Kindle 3 - Retired: DellV8p, Clie UX50, ...	I can't say why this happened (database corruption, accidental reset, ... ??), but your K3 seems to no longer be "registered" to the Kindle account from which the books were purchased and the books' DRM is preventing them from being read. Simply re-registering the K3 should heal the problem.

10-05-2012, 02:41 PM	#6
Helgetus Zealot Posts: 107 Karma: 172 Join Date: Sep 2010 Location: Germany Device: PW1, PW2, KB3G, Sony PRS-T3	Maybe the indexing is stuck. I remember having had the problem. Book was stuck in indexing. Deleted it and loaded it again. That worked.

10-05-2012, 03:03 PM	#8
twowheels Wizard Posts: 1,783 Karma: 13412766 Join Date: Nov 2010 Device: Kobo Clara HD, iPad Pro 10", iPhone 15 Pro	Yes, but the problem existed before the update.

10-05-2012, 05:38 PM	#10
twowheels Wizard Posts: 1,783 Karma: 13412766 Join Date: Nov 2010 Device: Kobo Clara HD, iPad Pro 10", iPhone 15 Pro	Haven't gotten to it yet... have the screensaver hack installed, so I can't do a factory reset without uninstalling that... too busy at the moment. :-) [yeah, I know... my other posts give away that I'm too busy here. ]

10-06-2012, 01:38 AM	#11
fratermus e-bookworm Posts: 86 Karma: 630090 Join Date: Sep 2012 Device: PW2, K3, KF2, Touch (dying)	If you can't reset yet an fsck (linux) or chkdsk (windoze) of the Kindle's filesystem might be worthwhile. If linux, remember to umount the fs before fsck'ing it.