PRS-600 Library sync making mulitple copies

Unireader · 11-01-2009, 09:27 PM

Some people seem to have issues with multiple copies when they set the ebook Library sync for the same collections on both the Reader and memory card, but that's not my problem. I haven't done this. Instead, my new reader is just making a new copy of the same synced book each time I plug it in and start syncing. Over and over until the memory card or the Reader memory is full. So I sent a message to Sony about this and it doesn't seem like they even bothered to read my message. They just sent a standardized reply about the above issue (syncing the same collection to multiple card and reader memory). There was no indication in the email on how to follow up and no response when I sent a further reply to the email address it came from. So maybe someone here has seen this problem/figured out a solution?

I tried Calibre but it has no sync either. At this point, I'm pretty annoyed with the Sony library software. If I can't sync anyway, I'll just use Calibre, but then I lose access to getting titles from the Sony bookstore...

Pinecone · 11-02-2009, 01:19 AM

When I got a standarized response, I replied, saying that the answer was NOT an answer to my question.

That seemed to kick it to a live person, who responded that my issue was too complicated for email, and to call them.

Unireader · 11-02-2009, 11:45 AM

Hi Pinecone. That's really what I did. I replied that it wasn't the answer and restated in great detail the problem. Still, I haven't heard back from Sony for about a week now. If I ever hear back with a solution, I'll post it here.

easterncoyote · 11-02-2009, 04:08 PM

Quote:

Originally Posted by Unireader

I tried Calibre but it has no sync either. At this point, I'm pretty annoyed with the Sony library software. If I can't sync anyway, I'll just use Calibre, but then I lose access to getting titles from the Sony bookstore...

Unireader, I use Calilbre to manage my ebooks now, and use the Sony software for buying books from the bookstore. You don't lose that ability - just don't have the software synch with your Reader.

khalleron · 11-02-2009, 05:17 PM

Quote:

Originally Posted by Unireader

I tried Calibre but it has no sync either. At this point, I'm pretty annoyed with the Sony library software. If I can't sync anyway, I'll just use Calibre, but then I lose access to getting titles from the Sony bookstore...

No you don't. Just buy from the Sony Store, then move your books to Calibre with the 'Add Books' option.

Don't have Calibre and the Sony Library software running at the same time.

Unireader · 11-02-2009, 07:51 PM

Thanks-- that's the workaround I'm doing now as well.

11-01-2009, 09:27 PM	#1
Unireader Junior Member Posts: 6 Karma: 10 Join Date: Nov 2009 Device: PRS 600	Library sync making mulitple copies Some people seem to have issues with multiple copies when they set the ebook Library sync for the same collections on both the Reader and memory card, but that's not my problem. I haven't done this. Instead, my new reader is just making a new copy of the same synced book each time I plug it in and start syncing. Over and over until the memory card or the Reader memory is full. So I sent a message to Sony about this and it doesn't seem like they even bothered to read my message. They just sent a standardized reply about the above issue (syncing the same collection to multiple card and reader memory). There was no indication in the email on how to follow up and no response when I sent a further reply to the email address it came from. So maybe someone here has seen this problem/figured out a solution? I tried Calibre but it has no sync either. At this point, I'm pretty annoyed with the Sony library software. If I can't sync anyway, I'll just use Calibre, but then I lose access to getting titles from the Sony bookstore...

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11-02-2009, 01:19 AM	#2
Pinecone Guru Posts: 902 Karma: 1660722 Join Date: Nov 2009 Location: Maryland Device: PRS-650, PRS-600, PRS-350	When I got a standarized response, I replied, saying that the answer was NOT an answer to my question. That seemed to kick it to a live person, who responded that my issue was too complicated for email, and to call them.

11-02-2009, 11:45 AM	#3
Unireader Junior Member Posts: 6 Karma: 10 Join Date: Nov 2009 Device: PRS 600	Hi Pinecone. That's really what I did. I replied that it wasn't the answer and restated in great detail the problem. Still, I haven't heard back from Sony for about a week now. If I ever hear back with a solution, I'll post it here.

11-02-2009, 07:51 PM	#6
Unireader Junior Member Posts: 6 Karma: 10 Join Date: Nov 2009 Device: PRS 600	Thanks-- that's the workaround I'm doing now as well.

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