Help! My Sony PRS-505 won't stop scanning.

Latinandgreek · 10-18-2010, 03:35 PM

Help! I can't get my PRS-505 to turn on. I have about 150 books on it. After the start-up screen, it scans the books for about two minutes, then turns off. I can't get it on. It's done this about 10 times in a row now.

JSWolf · 10-18-2010, 03:56 PM

Plug it into the computer and remove all the books and see if that helps. Maybe one of the books is corrupted. If that works, you can try putting them back on a bunch at a time and if it happens again, you'll know what batch the book is in and can figure it out from there.

Latinandgreek · 10-18-2010, 04:02 PM

Thanks for your quick response. I erased all the books on my reader. I put one book on, and it crashed. I erased that book and tried a different one, it crashed. I tried erasing all the books and then putting some books on my produo stick, it crashed again. My reader stays on if there are no books on it. As soon as I put a book on, it crashes.

JSWolf · 10-18-2010, 04:05 PM

Try a reformat from the settings and see what happens.

Latinandgreek · 10-18-2010, 04:06 PM

Quote:

Originally Posted by JSWolf

Try a reformat from the settings and see what happens.

How do I do that?

Do I hit format - fat?

Latinandgreek · 10-18-2010, 04:09 PM

Deleted

Latinandgreek · 10-18-2010, 04:51 PM

I reformatted, and I even installed PRS+. Nope, no luck. It works when I have no books on the device, as soon as I put a book on the device it crashes.

Latinandgreek · 10-18-2010, 06:23 PM

Here is an update. My reader now only reads files with no images in them. Has this happened to anyone else? I find that it can now read epubs and rtfs, but not epubs with images. I haven't tried PDFs yet. Any suggestions from anyone? Where can I re-download Sony's firmware?

Sapphire · 10-18-2010, 09:11 PM

I would try the reset button on the back of the reader.

Firmware is available at http://esupport.sony.com/US/perl/sel...AVDISP=portaud.

The most direct firmware link is http://esupport.sony.com/US/perl/swu-list.pl?mdl=PRS505.

Darth_Bane · 10-18-2010, 11:03 PM

Quote:

Originally Posted by Latinandgreek

Here is an update. My reader now only reads files with no images in them. Has this happened to anyone else? I find that it can now read epubs and rtfs, but not epubs with images. I haven't tried PDFs yet. Any suggestions from anyone?

Shot in the dark - try opening up a command prompt in Windows and doing a CHKDSK on the mounted drive. If you run linux, then open a bash shell and run fsck. Might help, but definitely can't hurt or make things worse.

JSWolf · 11-01-2010, 05:00 PM

And if the suggestions given do not work, plug the 505 into the computer and delete all the content and see what happens. Might have a bad book that's causing a problem.

petercreasey · 11-01-2010, 05:09 PM

I had a case where a bad book caused a continuous download. I deleted the problem book and the problem has not recurred.

10-18-2010, 03:35 PM	#1
Latinandgreek Warrior Princess Posts: 5,038 Karma: 9724231 Join Date: Sep 2009 Device: PRS-505; PRS-350, PRS-T1, iPad, Aura HD	Help! My Sony PRS-505 won't stop scanning. Help! I can't get my PRS-505 to turn on. I have about 150 books on it. After the start-up screen, it scans the books for about two minutes, then turns off. I can't get it on. It's done this about 10 times in a row now.

10-18-2010, 04:09 PM	#6
Latinandgreek Warrior Princess Posts: 5,038 Karma: 9724231 Join Date: Sep 2009 Device: PRS-505; PRS-350, PRS-T1, iPad, Aura HD	Deleted Last edited by Latinandgreek; 10-18-2010 at 06:21 PM.

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10-18-2010, 03:56 PM	#2
JSWolf Resident Curmudgeon Posts: 73,960 Karma: 128903250 Join Date: Nov 2006 Location: Roslindale, Massachusetts Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3	Plug it into the computer and remove all the books and see if that helps. Maybe one of the books is corrupted. If that works, you can try putting them back on a bunch at a time and if it happens again, you'll know what batch the book is in and can figure it out from there.

10-18-2010, 04:02 PM	#3
Latinandgreek Warrior Princess Posts: 5,038 Karma: 9724231 Join Date: Sep 2009 Device: PRS-505; PRS-350, PRS-T1, iPad, Aura HD	Thanks for your quick response. I erased all the books on my reader. I put one book on, and it crashed. I erased that book and tried a different one, it crashed. I tried erasing all the books and then putting some books on my produo stick, it crashed again. My reader stays on if there are no books on it. As soon as I put a book on, it crashes.

10-18-2010, 04:05 PM	#4
JSWolf Resident Curmudgeon Posts: 73,960 Karma: 128903250 Join Date: Nov 2006 Location: Roslindale, Massachusetts Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3	Try a reformat from the settings and see what happens.

10-18-2010, 04:51 PM	#7
Latinandgreek Warrior Princess Posts: 5,038 Karma: 9724231 Join Date: Sep 2009 Device: PRS-505; PRS-350, PRS-T1, iPad, Aura HD	I reformatted, and I even installed PRS+. Nope, no luck. It works when I have no books on the device, as soon as I put a book on the device it crashes.

10-18-2010, 06:23 PM	#8
Latinandgreek Warrior Princess Posts: 5,038 Karma: 9724231 Join Date: Sep 2009 Device: PRS-505; PRS-350, PRS-T1, iPad, Aura HD	Here is an update. My reader now only reads files with no images in them. Has this happened to anyone else? I find that it can now read epubs and rtfs, but not epubs with images. I haven't tried PDFs yet. Any suggestions from anyone? Where can I re-download Sony's firmware?

10-18-2010, 09:11 PM	#9
Sapphire Enthusiast Posts: 30 Karma: 30432 Join Date: Feb 2010 Device: Sony 505 & 650	I would try the reset button on the back of the reader. Firmware is available at http://esupport.sony.com/US/perl/sel...AVDISP=portaud. The most direct firmware link is http://esupport.sony.com/US/perl/swu-list.pl?mdl=PRS505.

11-01-2010, 05:00 PM	#11
JSWolf Resident Curmudgeon Posts: 73,960 Karma: 128903250 Join Date: Nov 2006 Location: Roslindale, Massachusetts Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3	And if the suggestions given do not work, plug the 505 into the computer and delete all the content and see what happens. Might have a bad book that's causing a problem.

11-01-2010, 05:09 PM	#12
petercreasey Wizard Posts: 1,147 Karma: 1119516 Join Date: Aug 2009 Device: Sony: PRS 950 & T1, Kobo: Aura One & Forma	I had a case where a bad book caused a continuous download. I deleted the problem book and the problem has not recurred.

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