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Old 06-21-2012, 04:23 PM   #1
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Transfer via USB not working
Anyone else having trouble with this today? There is no link for it in the options for each book when I go in manage your kindle off the website, and when you click on a title to buy, it is not listed either. Wondering if it's just a temporary glitch or if they have actually removed this option?
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Old 06-21-2012, 04:59 PM   #2
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I get the option to Transfer via Computer both on the manage your kindle page, and when buying a book...
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Old 06-21-2012, 05:12 PM   #3
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I am not seeing that on mine. I get two options, send to or delete from library, and that's it.
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Old 06-21-2012, 05:18 PM   #4
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Weird, I get 5 options:

Read Now
Deliver to my...
Download & Transfer via USB
Clear furthest page read
Delete from library

If I choose Deliver to, the pop-up has an option to use USB as well.
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Old 06-22-2012, 08:31 AM   #5
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I'm in the UK and the options are all there using the Manage my Kindle page on Amazon.co.uk, but when I log in via my via Amazon.com (Media library) it only has the deliver to and delete options, no USB transfer. Not sure if this is because I am registered on co.uk and it's always been this way or if it's some other kind of issue?
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Old 06-22-2012, 09:04 AM   #6
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Update: I spoke to tech support and they said it's because I deregistered my hardware Kindle. You only get the USB option if you have a hardware Kindle; if all you have is an iDevice or android device, you have to use the cloud.

I am upset about this because the only reason I got rid of my hardware Kindle is because I needed a backlit device. The only hardware backlit device Amazon sells is the Kindle Fire. Since I am in Canada, they will not sell it to me. So what choice did I have?
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Old 06-22-2012, 09:36 AM   #7
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I am upset about this because the only reason I got rid of my hardware Kindle is because I needed a backlit device. The only hardware backlit device Amazon sells is the Kindle Fire. Since I am in Canada, they will not sell it to me. So what choice did I have?
Get a lighted cover. Any particular reason that it has to be back-lighting, as opposed to side-lighting or front-lighting?
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Old 06-22-2012, 09:58 AM   #8
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Because I tried a book light and hated it :-) I felt like I could never see the whole screen and my eyes were straining. Plus if I tilted it the wrong way by accident, it would blind my bedmate.
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Old 06-22-2012, 10:03 AM   #9
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Update: I spoke to tech support and they said it's because I deregistered my hardware Kindle. You only get the USB option if you have a hardware Kindle; if all you have is an iDevice or android device, you have to use the cloud.

I am upset about this because the only reason I got rid of my hardware Kindle is because I needed a backlit device. The only hardware backlit device Amazon sells is the Kindle Fire. Since I am in Canada, they will not sell it to me. So what choice did I have?
If all you want to do is get the ebooks on your computer, you can use the Kindle for PC/Mac app, although you'll have to strip the DRM before you can load the books on one of your other devices.
Last edited by Synamon; 06-22-2012 at 10:05 AM.
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Old 06-22-2012, 10:46 AM   #10
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Because I tried a book light and hated it :-) I felt like I could never see the whole screen and my eyes were straining. Plus if I tilted it the wrong way by accident, it would blind my bedmate.
So you're writing off the whole gamut of lighting solutions on the basis of the one poorly-designed light that you tried?
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