02-16-2010, 10:03 PM | #1 |
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eBook download errors - who to contact?
I've got about a dozen books that I can't download from Simon & Schuster; Adobe Digital Editions reports "E_ADEPT_INTERNAL", while Sony Reader reports "Adobe error (-1044)".
Who should I be contacting to get this resolved? (Hopefully not Simon & Schuster, since their customer service is just ignoring me...) |
02-16-2010, 10:11 PM | #2 |
Wizard
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Simon and Schuster, unfortunately, are probably the right people to contact.
But you might try with Adobe, just to see what happens. |
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02-16-2010, 10:37 PM | #3 |
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Better still (says the Adobe person), try contacting the place you purchased the book from.
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02-16-2010, 10:39 PM | #4 | |
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Quote:
Well, I'll try a fifth attempt at contacting them, I guess. *sigh* Last edited by ATimson; 02-16-2010 at 10:43 PM. |
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02-17-2010, 02:36 PM | #5 | |
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02-17-2010, 03:46 PM | #6 |
Groupie
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The concept of having a dozen books I paid for and can't download boggles me... This technology is in such flux, and most publishers have no clue what they are doing. I would download one, make sure the download is successful, make sure the book displays well on my device, make sure it is worth the money I paid - and only then move on to buying the next.
No publisher will ever be into me for more than one book at a time... Especially with their policy of no refunds even if they deliver the wrong book. Robert |
02-17-2010, 03:52 PM | #7 | |
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