Fictionwise updates

Grumpyreader · 01-25-2010, 04:09 PM

Is it just me or is Fictionwise getting slower updating its new releases on a Monday? This used to happen on or around 10am EST.

Last week I noted that the top listed book was a horror book by Dean Koontz.

Lo and behold, it's 4pm EST on Monday and still no updates.

Terisa de morgan · 01-25-2010, 04:10 PM

Same for me, I don't know. Perhaps they won't make the update till tomorrow

TallMomof2 · 01-25-2010, 04:23 PM

Plus, I've noticed that a number of older titles are no longer available. I've been having to purchase older ebook titles elsewhere.

Grumpyreader · 01-25-2010, 05:06 PM

It's such a shame as Fictionwise used to be my ebook store of choice. They were cheap, had a great selection, picked up on new releases really quickly and regularly updated their website.

Now I'm much more likely to go with BoB (who seem to be undercutting everyone by $0.01 - those pennies add up!) or Amazon.

I'd hesitate to suggest that Barnes and Noble are running them into the ground to kill the competition and buy up their back-catalogue of licenses but...

calvin-c · 01-25-2010, 05:13 PM

It's never really made sense for a company starting up in a new line of business to buy up the competition so they can close them down-but it happens.

(It doesn't make sense because if the 'new' company is just starting up their business line, as B&N was with eBooks, it would cost the same & provide more profits to buy up the competition & *rebrand* them. Which it doesn't appear that B&N is doing-so I'm not sure what they're doing, and wonder if even they know?)

Grumpyreader · 01-25-2010, 05:19 PM

Quote:

Originally Posted by calvin-c

It's never really made sense for a company starting up in a new line of business to buy up the competition so they can close them down-but it happens.

(It doesn't make sense because if the 'new' company is just starting up their business line, as B&N was with eBooks, it would cost the same & provide more profits to buy up the competition & *rebrand* them. Which it doesn't appear that B&N is doing-so I'm not sure what they're doing, and wonder if even they know?)

True. Interestingly I can't find the section on the "New Books" page which says when they're update the list. I'm sure it used to say 10am EST on Monday. Now it just states when the rebates and rapid rebates expire.

Pardoz · 01-25-2010, 05:48 PM

Quote:

Originally Posted by Grumpyreader

I'd hesitate to suggest that Barnes and Noble are running them into the ground to kill the competition and buy up their back-catalogue of licenses but...

...it does rather smell that way? It's a pity, too - in a few short months it's gone from one of my favourite stores to the back of the pack, especially since I used up the last of my Micropay balance.

alvico · 01-25-2010, 08:13 PM

Quote:

Originally Posted by Grumpyreader

Is it just me or is Fictionwise getting slower updating its new releases on a Monday? This used to happen on or around 10am EST.

Last week I noted that the top listed book was a horror book by Dean Koontz.

Lo and behold, it's 4pm EST on Monday and still no updates.

Slower with everything. I lodged a support ticket a week ago and received a "...endeavor to respond within one business day blah, blah..." auto-response but am yet to receive an actual answer to my query. If this is indication of their customer service, I'm not sure I'll be a customer for much longer.

It was my first purchase with Fictionwise. While they were happy to take my money, I was prohibited from downloading my book due to geographical restrictions. Arghh!

bgalbrecht · 01-25-2010, 08:59 PM

Yeah, their Customer Service seems to be getting worse and worse. I'm waiting for a reply from them for a problem I reported last Tuesday night. Must be taking lessons from their parent company, Barnes & Noble.

Update: They finally fixed the problem I reported, 8 business days after I reported it.

Ken Maltby · 01-25-2010, 11:11 PM

I wonder how eReader.com is doing? I haven't done much shopping lately,
there is so much that I got right after getting my Jetbook Lite. Well, they
don't spoil, so I guess I could get a few more. It might be a good idea if B&N
is engaged in sabotage, of their own subsidiaries.

Luck;
Ken

Grumpyreader · 01-26-2010, 02:22 AM

Hurrah, they've finally updated.

geertm · 01-26-2010, 12:42 PM

Quote:

Originally Posted by alvico

It was my first purchase with Fictionwise. While they were happy to take my money, I was prohibited from downloading my book due to geographical restrictions. Arghh!

If you get the extra credit card on the bookshelf just use www.hidemyass.com to download the book. After downloading the book once, the extra check will be gone.
You only get the extra check with very few books. Usually you can just download the books.

alvico · 01-26-2010, 02:04 PM

Quote:

Originally Posted by geertm

If you get the extra credit card on the bookshelf just use www.hidemyass.com to download the book. After downloading the book once, the extra check will be gone.
You only get the extra check with very few books. Usually you can just download the books.

Thanks, geertm. They've refunded the money today (hooray), but I'll definitely have a look at www.hidemyass.com. Thanks again.

sassanik · 01-26-2010, 08:38 PM

Yes I agree they have gotten slower at updating their site on mondays.

I also feel like they are not giving as many micropay rebates as they used to. Which is a bummer IMO.

I also am noticing more books that I can't get through them that I can get at BoB or another website.

Hopefully they will get this resolved! I would prefer to buy most of my books through one website if possible, just for ease of maintaining my library.

Amy

momghoti · 01-27-2010, 03:38 PM

One of the things I've always liked about Fictionwise (aside from the micropay and micropay rebates--although I won't put an extra 5 on a purchase anymore since micropay doesn't get rebates) is the availability of odd, old books and of short stories--there are lots of short stories I'd like to read but either can't find the anthology or don't want the other stories in the anthology. Hopefully B&N won't 'improve' the site by removing the 'books no one's interested in'... If they'd only improve how to *find* the books--the categories are a joke, and there's no way to...say...look for historical romance, or alternate history, or a whodunit mystery instead of a thriller.

01-25-2010, 04:09 PM	#1
Grumpyreader Connoisseur Posts: 53 Karma: 6000 Join Date: Sep 2009 Device: Sony PRS505, Kindle 2 Int.	Fictionwise updates Is it just me or is Fictionwise getting slower updating its new releases on a Monday? This used to happen on or around 10am EST. Last week I noted that the top listed book was a horror book by Dean Koontz. Lo and behold, it's 4pm EST on Monday and still no updates.

01-25-2010, 08:59 PM	#9
bgalbrecht Wizard Posts: 1,806 Karma: 13399999 Join Date: Aug 2007 Location: US Device: Nook Simple Touch, Kobo Glo HD, Kobo Clara HD, Kindle 4	Yeah, their Customer Service seems to be getting worse and worse. I'm waiting for a reply from them for a problem I reported last Tuesday night. Must be taking lessons from their parent company, Barnes & Noble. Update: They finally fixed the problem I reported, 8 business days after I reported it. Last edited by bgalbrecht; 01-31-2010 at 10:37 AM. Reason: update

01-26-2010, 08:38 PM	#14
sassanik Guru Posts: 774 Karma: 1211741 Join Date: May 2008 Location: Oregon Device: EB1150, iPhone, Cool-er Purple, Pocketbook 360, Kindle Fire	slow Yes I agree they have gotten slower at updating their site on mondays. I also feel like they are not giving as many micropay rebates as they used to. Which is a bummer IMO. I also am noticing more books that I can't get through them that I can get at BoB or another website. Hopefully they will get this resolved! I would prefer to buy most of my books through one website if possible, just for ease of maintaining my library. Amy

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01-25-2010, 04:10 PM	#2
Terisa de morgan Grand Sorcerer Posts: 6,241 Karma: 11768331 Join Date: Jun 2009 Location: Madrid, Spain Device: Kobo Clara/Aura One/Forma,XiaoMI 5, iPad, Huawei MediaPad, YotaPhone 2	Same for me, I don't know. Perhaps they won't make the update till tomorrow

01-25-2010, 04:23 PM	#3
TallMomof2 Kindlephilia Posts: 2,017 Karma: 1139255 Join Date: Nov 2007 Location: Snowpacolypse 2010 Device: Too many to count	Plus, I've noticed that a number of older titles are no longer available. I've been having to purchase older ebook titles elsewhere.

01-25-2010, 05:06 PM	#4
Grumpyreader Connoisseur Posts: 53 Karma: 6000 Join Date: Sep 2009 Device: Sony PRS505, Kindle 2 Int.	It's such a shame as Fictionwise used to be my ebook store of choice. They were cheap, had a great selection, picked up on new releases really quickly and regularly updated their website. Now I'm much more likely to go with BoB (who seem to be undercutting everyone by $0.01 - those pennies add up!) or Amazon. I'd hesitate to suggest that Barnes and Noble are running them into the ground to kill the competition and buy up their back-catalogue of licenses but...

01-25-2010, 05:13 PM	#5
calvin-c Guru Posts: 787 Karma: 1575310 Join Date: Jul 2009 Device: Moon+ Pro	It's never really made sense for a company starting up in a new line of business to buy up the competition so they can close them down-but it happens. (It doesn't make sense because if the 'new' company is just starting up their business line, as B&N was with eBooks, it would cost the same & provide more profits to buy up the competition & rebrand them. Which it doesn't appear that B&N is doing-so I'm not sure what they're doing, and wonder if even they know?)

01-25-2010, 11:11 PM	#10
Ken Maltby Wizard Posts: 4,465 Karma: 6900052 Join Date: Dec 2009 Location: The Heart of Texas Device: Boox Note2, AuraHD, PDA,	I wonder how eReader.com is doing? I haven't done much shopping lately, there is so much that I got right after getting my Jetbook Lite. Well, they don't spoil, so I guess I could get a few more. It might be a good idea if B&N is engaged in sabotage, of their own subsidiaries. Luck; Ken

01-26-2010, 02:22 AM	#11
Grumpyreader Connoisseur Posts: 53 Karma: 6000 Join Date: Sep 2009 Device: Sony PRS505, Kindle 2 Int.	Hurrah, they've finally updated.

01-27-2010, 03:38 PM	#15
momghoti Zealot Posts: 121 Karma: 1000021 Join Date: Feb 2008 Location: Hook, UK Device: Cybook Bookeen	One of the things I've always liked about Fictionwise (aside from the micropay and micropay rebates--although I won't put an extra 5 on a purchase anymore since micropay doesn't get rebates) is the availability of odd, old books and of short stories--there are lots of short stories I'd like to read but either can't find the anthology or don't want the other stories in the anthology. Hopefully B&N won't 'improve' the site by removing the 'books no one's interested in'... If they'd only improve how to find the books--the categories are a joke, and there's no way to...say...look for historical romance, or alternate history, or a whodunit mystery instead of a thriller.