12-16-2009, 05:49 PM | #1 |
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broken battery cover - respond from Cybook
respond in one day |
12-17-2009, 03:21 AM | #2 |
Wizard
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Good to know if i ever break mine.
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12-23-2009, 09:47 AM | #3 |
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ARRIVED TODAY !!!
THANKS BOOKEEN YOU ARE GREAT !!! NOW RELEASE THE NEW FIRMWARE TO MAKE US HAPPYYYYYYYY!!!!!!! |
12-23-2009, 11:30 AM | #4 |
Wizard
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Happiness makes such a nice change around here
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12-28-2009, 02:19 PM | #5 |
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I hope I'll be as lucky as you
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12-28-2009, 02:43 PM | #6 |
Wizard
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Ouch !
How did you managed that ? |
12-28-2009, 03:01 PM | #7 |
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I'm not really sure I never dropped it or did anything bad to it... the defect started with a little crack and then proceeded to spread until the battery cover split into two pieces.
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12-28-2009, 03:25 PM | #8 |
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Mine looks just the same; I never did anything violent to my cybook. strange thing...
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12-28-2009, 03:38 PM | #9 |
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I think low-grade plastic is the culprit.
Last edited by Marko; 12-28-2009 at 04:07 PM. |
12-28-2009, 03:43 PM | #10 |
Grand Sorcerer
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Yes, this is most certain a production problem. And that is kind of confirmed by them having spare battery covers and send them to you very fast. Mine just broke also.
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12-29-2009, 02:47 PM | #11 | |
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Quote:
You are obviously able to command to the bookeen staff! First you ask for a battery cover and they send it, then you ask for the firmware update and they deliver it right after! Can you please ask them to add page numbers to the mobi firmware? |
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12-29-2009, 02:51 PM | #12 |
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12-29-2009, 04:27 PM | #13 | |
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Quote:
so i ll try one more time ..... oh Bookeen will you please give page numbers to the people to get us in eternal bliss lmao lmao |
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12-30-2009, 01:52 PM | #14 |
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Since I've been so critical about Bookeen in the other thread, I just want to be fair here and admit: That is good service!
If their software department works like this from now on, too, I'll be happy. :-) |
12-31-2009, 07:57 AM | #15 |
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