Library doesn't recognize the reader, reader froze

Lily · 09-11-2008, 12:30 AM

Hi,

I am new in this forum - so "Hello to you all".
I came by it as I was searching for help getting my Sony reader working again.
Unfortunately I am not a great crack in all things technical, so please excuse me if I may appear a little bit dumb. ;-)

My PRS-505 froze in the middle of reading an ebook.
I am unable to turn the power off, the device doesn't react of either trying to turn it completely off or to turn a page or to return to the menu.
If I connect the reader to the computer, the ebook library doesn't recognize it.

What can I do?
I am totally lost.

Thank you very much.

Lily

MerLock · 09-11-2008, 12:42 AM

How long has it been since the last charge? It could be that the battery is completely discharged but I'm not sure why your computer is not recognizing it. Try charging it for awhile and see if that breaths some life into it.

Others might be able to offer more solutions.

Lily · 09-11-2008, 12:51 AM

Hi MerLock,

Thanks for answering so quickly!

The battery sign shows it is still half full.
The last charge was a few days ago.

Anyway - if I connect the reader to the computer via USB there is no red light indicating the battery is loading.

Lily

Donnageddon · 09-11-2008, 01:39 AM

Hi Lily, I have had this happen before, and inserting a pointy object (paper clip works) into the reset hole in the back brought it back to life, good as new.

Good luck!

Patricia · 09-11-2008, 04:20 AM

Lily, with a new Reader the battery calibration takes a few charges to settle and show an accurate reading.

See this thread:
https://www.mobileread.com/forums/showthread.php?t=21337

I would do a long mains recharge first. Then try a reset if that hasn't worked.

Lily · 09-11-2008, 04:41 AM

Hi Patricia, hi Donnageddon,

many thanks for your help!!

As I don't have an independent charger for my reader I tried to recharge via my notebook.
The good news is, that the red LED showed. :-)
Hopefully this will solve my problem.

To avoid future problems I will buy a charger as soon as possible.
I hope I can find a seller who delivers to Germany.
Do you know if I have to use solely Sony chargers or are there others who do the job too?

Greetings
Lily

Patricia · 09-11-2008, 04:48 AM

Lily, You can use a Sony psp charger. You should be able to get one from shops that sell computer equipment, or computer games.

Leave your Reader connected until the little red light goes off.

Lily · 09-11-2008, 05:07 AM

Patricia, thanks again.

I hope, this will do the trick and the problem will not return.
I was totally confused since I bought the reader just 2 months ago.
But now - thanks to you and the others - I am very optimistic.

Have a nice day!

Lily

MerLock · 09-11-2008, 12:28 PM

Good luck and let us know if any of the solutions worked for you.

Donnageddon · 09-11-2008, 03:16 PM

Quote:

Originally Posted by Lily

As I don't have an independent charger for my reader I tried to recharge via my notebook.
The good news is, that the red LED showed. :-)
Hopefully this will solve my problem.

To avoid future problems I will buy a charger as soon as possible.

Greetings
Lily

I have never used an independent charger for my Sony 505, I only charge via the USB.

But if you find yourself away form a USB port for long periods of time, a charger might be a good option.

I don't think this was the source of your original problem. I think your 505 just froze. For this situation, I have always just used the reset to good results.

Take care, and welcome to MobileRead!

Lily · 09-12-2008, 01:35 AM

Good Morning!

After letting the reader connected to my notebook the problem is solved!

It now works as if nothing happened.
Paradoxically my computer now recognize the reader as usual.
Though I don't understand the cause of the freezing I am very glad to have my reader "back".

Donnageddon, I tried to reset while the reader was frozen, but the reader didn't respond in any way to sticking the paper clip in the little hole.

Thank you all again for being so friendly and helpful!

I appreciate it a lot!

Lily

igorsk · 09-12-2008, 09:13 AM

When you press reset, you won't see any indication that anything happened (except that buttons stop working). You need to toggle the power switch to start the reader again.

Lily · 09-16-2008, 05:00 AM

Hi Igorsk,

as it happened, the reader froze again yesterday, damn it!
This time neither computer nor notebook recognized the reader.
So I tried sticking the paper clip in the reset hole plus switching the power - it worked! Your advice was very helpful. Thanks a lot!

Lily

09-11-2008, 12:30 AM	#1
Lily Junior Member Posts: 6 Karma: 10 Join Date: Sep 2008 Location: Germany Device: Sony PSR-505	Library doesn't recognize the reader, reader froze Hi, I am new in this forum - so "Hello to you all". I came by it as I was searching for help getting my Sony reader working again. Unfortunately I am not a great crack in all things technical, so please excuse me if I may appear a little bit dumb. ;-) My PRS-505 froze in the middle of reading an ebook. I am unable to turn the power off, the device doesn't react of either trying to turn it completely off or to turn a page or to return to the menu. If I connect the reader to the computer, the ebook library doesn't recognize it. What can I do? I am totally lost. Thank you very much. Lily

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09-11-2008, 12:42 AM	#2
MerLock Evangelist Posts: 411 Karma: 1034889 Join Date: Nov 2007 Device: none	How long has it been since the last charge? It could be that the battery is completely discharged but I'm not sure why your computer is not recognizing it. Try charging it for awhile and see if that breaths some life into it. Others might be able to offer more solutions.

09-11-2008, 12:51 AM	#3
Lily Junior Member Posts: 6 Karma: 10 Join Date: Sep 2008 Location: Germany Device: Sony PSR-505	Hi MerLock, Thanks for answering so quickly! The battery sign shows it is still half full. The last charge was a few days ago. Anyway - if I connect the reader to the computer via USB there is no red light indicating the battery is loading. Lily

09-11-2008, 01:39 AM	#4
Donnageddon Now you lishen here... Posts: 2,494 Karma: 479498 Join Date: Jul 2007 Location: Seattle-ish Device: Sony PRS-650. Kobo Touch, Kindle Fire	Hi Lily, I have had this happen before, and inserting a pointy object (paper clip works) into the reset hole in the back brought it back to life, good as new. Good luck!

09-11-2008, 04:20 AM	#5
Patricia Reader Posts: 11,504 Karma: 8720163 Join Date: May 2007 Location: South Wales, UK Device: Sony PRS-500, PRS-505, Asus EEEpc 4G	Lily, with a new Reader the battery calibration takes a few charges to settle and show an accurate reading. See this thread: https://www.mobileread.com/forums/showthread.php?t=21337 I would do a long mains recharge first. Then try a reset if that hasn't worked.

09-11-2008, 04:41 AM	#6
Lily Junior Member Posts: 6 Karma: 10 Join Date: Sep 2008 Location: Germany Device: Sony PSR-505	Hi Patricia, hi Donnageddon, many thanks for your help!! As I don't have an independent charger for my reader I tried to recharge via my notebook. The good news is, that the red LED showed. :-) Hopefully this will solve my problem. To avoid future problems I will buy a charger as soon as possible. I hope I can find a seller who delivers to Germany. Do you know if I have to use solely Sony chargers or are there others who do the job too? Greetings Lily

09-11-2008, 04:48 AM	#7
Patricia Reader Posts: 11,504 Karma: 8720163 Join Date: May 2007 Location: South Wales, UK Device: Sony PRS-500, PRS-505, Asus EEEpc 4G	Lily, You can use a Sony psp charger. You should be able to get one from shops that sell computer equipment, or computer games. Leave your Reader connected until the little red light goes off.

09-11-2008, 05:07 AM	#8
Lily Junior Member Posts: 6 Karma: 10 Join Date: Sep 2008 Location: Germany Device: Sony PSR-505	Patricia, thanks again. I hope, this will do the trick and the problem will not return. I was totally confused since I bought the reader just 2 months ago. But now - thanks to you and the others - I am very optimistic. Have a nice day! Lily

09-11-2008, 12:28 PM	#9
MerLock Evangelist Posts: 411 Karma: 1034889 Join Date: Nov 2007 Device: none	Good luck and let us know if any of the solutions worked for you.

09-12-2008, 01:35 AM	#11
Lily Junior Member Posts: 6 Karma: 10 Join Date: Sep 2008 Location: Germany Device: Sony PSR-505	Good Morning! After letting the reader connected to my notebook the problem is solved! It now works as if nothing happened. Paradoxically my computer now recognize the reader as usual. Though I don't understand the cause of the freezing I am very glad to have my reader "back". Donnageddon, I tried to reset while the reader was frozen, but the reader didn't respond in any way to sticking the paper clip in the little hole. Thank you all again for being so friendly and helpful! I appreciate it a lot! Lily

09-12-2008, 09:13 AM	#12
igorsk Wizard Posts: 3,442 Karma: 300001 Join Date: Sep 2006 Location: Belgium Device: PRS-500/505/700, Kindle, Cybook Gen3, Words Gear	When you press reset, you won't see any indication that anything happened (except that buttons stop working). You need to toggle the power switch to start the reader again.

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09-16-2008, 05:00 AM	#13
Lily Junior Member Posts: 6 Karma: 10 Join Date: Sep 2008 Location: Germany Device: Sony PSR-505	Hi Igorsk, as it happened, the reader froze again yesterday, damn it! This time neither computer nor notebook recognized the reader. So I tried sticking the paper clip in the reset hole plus switching the power - it worked! Your advice was very helpful. Thanks a lot! Lily