Hangup on boot with firmware v1.1.708 ?

Manichean · 07-08-2008, 09:17 AM

Hi,

I just updated to the new build 708 firmware about a week ago. Since then I've had two, maybe three hangups during boot: the very first bootscreen (the one with the Cybook on it ) would just stay on screen and the LED would be permanently on. It stays that way for at least 5 minutes, so I'm pretty sure it's not just a longer boottime. The device unfreezes after hitting the Reset-button and powering back on, but still, this is pretty annoying.

Has anyone else experienced this problem? Can this be tied to the new firmware or is it caused by something else?

Gaurnim · 07-08-2008, 09:44 AM

I've had the problem once since updating to the new firmware (2 weeks ago).
I never had it before the upgrade, but I used the Cybook for only two weeks before upgrading the firmware, it's not long enough to be very significant.

pmwt · 07-08-2008, 10:29 AM

I had it happened to me twice already with the new firmware after a long period of stability with the previous version. For me both times were when I did not shut the Cybook up manually but rather let the auto power off to come on after 15 minutes.

rixte · 07-08-2008, 10:50 AM

Same in that it's happened two or three times to me, after the device auto-shut off. Reset has fixed it each time, of course, but it's a bit odd.

delphidb96 · 07-08-2008, 10:51 AM

Quote:

Originally Posted by pmwt

I had it happened to me twice already with the new firmware after a long period of stability with the previous version. For me both times were when I did not shut the Cybook up manually but rather let the auto power off to come on after 15 minutes.

I haven't noticed *that* situation arise, but I *am* experiencing occasional boot-up freezes w/Build708.

And to be clear, this is occurring on the Netronix EB-100 as my Cybook Gen3 (64MB model) is still wallowing at Build538 - Mom won't relinquish it long enough for me to sneak on Build708!

Derek

Manichean · 07-08-2008, 11:11 AM

OK, so the new firmware does seem to be the cause, that's a relief.

By the way, I've disabled the auto poweroff on my Cybook, so it can't be that.

HarryT · 07-08-2008, 12:35 PM

Never happened to me.

Have you checked the integrity of the file systems?

Any response from Bookeen when you reported it?

ggendel · 07-08-2008, 01:07 PM

It has happened to me about 3 times since upgrading (and I've never seen it before). I also sometimes get the popup menu over the page when I bring up a book from the library just after a boot.

This makes me hypothesis that there may be some issues with the event queue and there may be some garbage in the queue that's taken for an event during booting.

slayda · 07-08-2008, 01:20 PM

Had it happen once. Thought the power had just gotten too low without my noticing. Recharged but still had to reboot. This was after a few weeks with 708. Never with older builds.

Manichean · 07-08-2008, 03:02 PM

Quote:

Originally Posted by HarryT

Have you checked the integrity of the file systems?

Just did. System memory is fine, SD card had one glitch, though I can't imagine that's what caused the hangups- the library does get indexed at the second boot screen, as far as I know.

Quote:

Originally Posted by HarryT

Any response from Bookeen when you reported it?

Well, I didn't report it yet, because I didn't know whether or not this was a new error. So.. obviously no response

EDIT: Oh, and in case this might help: It's one of the small internal memory Cybooks.

EDIT 2: I was just wondering if anybody tried reinstalling the new firmware? Is this even possible?

Manichean · 07-09-2008, 11:55 AM

New Symptom: While now it boots flawlessly, I've twice found that the Cybook showed the library screen, and when I tried to open the last read book, it would just go straight into the second boot screen again (reindexing the library?) before popping back to the library. After that all books can be opened normally. I've encountered this behaviour twice so far, is this in some way related to the abovementioned problem?

HarryT · 07-09-2008, 12:21 PM

You may very well have a corrupt book file. Try removing the books from the device, then putting them back one at a time and see if the problem recurrs.

DDHarriman · 07-09-2008, 12:22 PM

I have not experience this in any of the versions of the firmware - and I have the last one now.

tribble · 07-09-2008, 02:43 PM

Happened here aswell.

Manichean · 07-09-2008, 05:15 PM

Quote:

Originally Posted by HarryT

You may very well have a corrupt book file. Try removing the books from the device, then putting them back one at a time and see if the problem recurrs.

I'll try as soon as I have time. Thanks for the help so far.

Quote:

Originally Posted by tribble

Happened here aswell.

That's actually good to know

07-08-2008, 09:17 AM	#1
Manichean Wizard Posts: 3,130 Karma: 91256 Join Date: Feb 2008 Location: Germany Device: Cybook Gen3	Hangup on boot with firmware v1.1.708 ? Hi, I just updated to the new build 708 firmware about a week ago. Since then I've had two, maybe three hangups during boot: the very first bootscreen (the one with the Cybook on it ) would just stay on screen and the LED would be permanently on. It stays that way for at least 5 minutes, so I'm pretty sure it's not just a longer boottime. The device unfreezes after hitting the Reset-button and powering back on, but still, this is pretty annoying. Has anyone else experienced this problem? Can this be tied to the new firmware or is it caused by something else?

07-08-2008, 01:20 PM	#9
slayda Retired & reading more! Posts: 2,764 Karma: 1884247 Join Date: Sep 2006 Location: North Alabama, USA Device: Kindle 1, iPad Air 2, iPhone 6S+, Kobo Aura One	Had it happen once. Thought the power had just gotten too low without my noticing. Recharged but still had to reboot. This was after a few weeks with 708. Never with older builds. Last edited by slayda; 07-08-2008 at 01:23 PM.

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07-08-2008, 09:44 AM	#2
Gaurnim Final Five n°42 Posts: 789 Karma: 3599 Join Date: Feb 2008 Location: Lyon, France Device: Cybook Gen3	I've had the problem once since updating to the new firmware (2 weeks ago). I never had it before the upgrade, but I used the Cybook for only two weeks before upgrading the firmware, it's not long enough to be very significant.

07-08-2008, 10:29 AM	#3
pmwt Enthusiast Posts: 30 Karma: 16 Join Date: Dec 2007 Location: Toronto, Canada Device: Kobo Touch, Glo HD	I had it happened to me twice already with the new firmware after a long period of stability with the previous version. For me both times were when I did not shut the Cybook up manually but rather let the auto power off to come on after 15 minutes.

07-08-2008, 10:50 AM	#4
rixte Addict Posts: 300 Karma: 396757 Join Date: Nov 2007 Device: new oasis, paperwhite, ipad, kobo	Same in that it's happened two or three times to me, after the device auto-shut off. Reset has fixed it each time, of course, but it's a bit odd.

07-08-2008, 11:11 AM	#6
Manichean Wizard Posts: 3,130 Karma: 91256 Join Date: Feb 2008 Location: Germany Device: Cybook Gen3	OK, so the new firmware does seem to be the cause, that's a relief. By the way, I've disabled the auto poweroff on my Cybook, so it can't be that.

07-08-2008, 12:35 PM	#7
HarryT eBook Enthusiast Posts: 85,544 Karma: 93383043 Join Date: Nov 2006 Location: UK Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6	Never happened to me. Have you checked the integrity of the file systems? Any response from Bookeen when you reported it?

07-08-2008, 01:07 PM	#8
ggendel Connoisseur Posts: 54 Karma: 54 Join Date: Dec 2007 Device: Cybook 3	It has happened to me about 3 times since upgrading (and I've never seen it before). I also sometimes get the popup menu over the page when I bring up a book from the library just after a boot. This makes me hypothesis that there may be some issues with the event queue and there may be some garbage in the queue that's taken for an event during booting.

07-09-2008, 11:55 AM	#11
Manichean Wizard Posts: 3,130 Karma: 91256 Join Date: Feb 2008 Location: Germany Device: Cybook Gen3	New Symptom: While now it boots flawlessly, I've twice found that the Cybook showed the library screen, and when I tried to open the last read book, it would just go straight into the second boot screen again (reindexing the library?) before popping back to the library. After that all books can be opened normally. I've encountered this behaviour twice so far, is this in some way related to the abovementioned problem?

07-09-2008, 12:21 PM	#12
HarryT eBook Enthusiast Posts: 85,544 Karma: 93383043 Join Date: Nov 2006 Location: UK Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6	You may very well have a corrupt book file. Try removing the books from the device, then putting them back one at a time and see if the problem recurrs.

07-09-2008, 12:22 PM	#13
DDHarriman Guru Posts: 860 Karma: 4380 Join Date: Feb 2008 Location: Almada, Portugal Device: Cybook Gen3, Sony PRS 505, Kindle DXG and Samsung Galaxy Note	I have not experience this in any of the versions of the firmware - and I have the last one now.

07-09-2008, 02:43 PM	#14
tribble iLiad Maniac Posts: 1,382 Karma: 2369 Join Date: Apr 2006 Location: Germany Device: Bookeen Opus (i love that thing) and iPad (what an irony)	Happened here aswell.