09-04-2011, 03:10 PM | #1 |
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Kobo Support Phone Number?
Okay, this is probably a really stupid question but I just have to ask. Is there a tech support phone number somewhere for Kobo? If there is, I can't find it on the website. I sent an email to tech support a few days ago (no response yet), and thought maybe talking to a real person would be faster.
For whatever reason, the USB connector on my Kobo Touch doesn't work anymore. Not being able to charge the Kobo is a little inconvenient. |
09-04-2011, 03:22 PM | #2 |
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By Phone
Kobo Help Line, United States and Canada: 1-866-204-4714 (8am - 12am EST) Here is the website. ETA: Have you tried another micro-USB cable? Some smartphones use the same cable as the Touch. Last edited by Joe563; 09-04-2011 at 03:32 PM. Reason: More info. |
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09-04-2011, 04:04 PM | #3 |
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I've tried a USB cable and the charger I usually use with the Touch. No luck with either. Thanks for the number though, much appreciated!
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09-04-2011, 04:08 PM | #4 |
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I had a similar problem as did someone else on here a while back. Turned out that on my unit the USB port had become loose and wiggled. I took mine back to the chapters I bought it at and walked out with a new one after explaining the situation. If that's not an option I'm sure Tech Support will get a new one out to you if it's the same issue.
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01-04-2013, 05:17 PM | #5 | |
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Quote:
My kobo connecter doesnt work either, let me know if you find a way to fix it @ohancott@yahoo.com I am going to call the number right now though anyways. |
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12-13-2013, 08:59 PM | #6 |
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I am experiencing this same issue - my usb connector is loose and my kobo will not charge - were you able to easily resolve by calling that support number. I just tried but they are closed for the day.
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