Amazon 3rd Party Sellers ... Good Bad & Down Right Rip Offs!

Barbara1955 · 02-18-2016, 01:47 PM

This year I ordered 2 Things from Amazon ... Not Counting eBooks! On Both I Got Junk! Defective items & Wrong items sent! I Still Fighting for Full Refunds! They hit you with Shipping to you then Hit you again with Shipping Back the items! Plus Re-Stocking Fees!! And of course the Dreaded Notice from Amazon "Closing Account do to Too many Returns!" ... haven't got it yet but wouldn't be surprised if I do..

Heres a Chance for you to Vent & Rant ....

susan_cassidy · 02-18-2016, 01:51 PM

And this has what, exactly, to do with ereading, which is the purpose of this forum?

HarryT · 02-18-2016, 01:56 PM

Moved to the Lounge.

HarryT · 02-18-2016, 01:58 PM

Always a good idea to look at the seller's feedback before ordering. That can help to avoid such issues.

eschwartz · 02-18-2016, 02:03 PM

Quote:

Originally Posted by Katie1

Heres a Chance for you to Vent & Rant ....

Katie, a tip for the future: We do have a dedicated Vent & Rant thread, HERE.

Barbara1955 · 02-18-2016, 03:09 PM

Quote:

Originally Posted by eschwartz

Katie, a tip for the future: We do have a dedicated Vent & Rant thread, HERE.

How about moving this thread there for me....

Barbara1955 · 02-18-2016, 03:17 PM

Quote:

Originally Posted by HarryT

Always a good idea to look at the seller's feedback before ordering. That can help to avoid such issues.

I did. The sellers had 98% ratings. And the Post were only people like me that got Ripped. With only 1-2 people gave Good Review. How do they get such Great Ratings & treat Customers like Trash?

Barbara1955 · 02-18-2016, 03:21 PM

Quote:

Originally Posted by susan_cassidy

And this has what, exactly, to do with ereading, which is the purpose of this forum?

Nothing which is Why Its NOT in the Ebook Ereader Threads. More to this site than eBooks & eReaders! Welcome to Mobile Reads & Plaese Have a Look at ALL the site offers!

Breathinlady · 02-18-2016, 04:14 PM

Quote:

Originally Posted by Katie1

This year I ordered 2 Things from Amazon ... Not Counting eBooks! On Both I Got Junk! Defective items & Wrong items sent! I Still Fighting for Full Refunds! They hit you with Shipping to you then Hit you again with Shipping Back the items! Plus Re-Stocking Fees!! And of course the Dreaded Notice from Amazon "Closing Account do to Too many Returns!" ... haven't got it yet but wouldn't be surprised if I do..

Heres a Chance for you to Vent & Rant ....

Katie,
Have you contacted Amazon thru their help on the opening page? I got a JUNK tablet case, did a bad review and sent it back. Amazon had no problem sending UPS to my front door to return the case and quickly credited my account.

I am a prime member and yesterdays order said 5 days to receive! I complained to Amazon about WHY 5 days instead of 2 day I paid for in shipping with Prime. Their reply was sorry, and added a month to my prime account.

I have had such good luck with Amazon and feel really bad you are having so much trouble.

Barbara1955 · 02-18-2016, 09:18 PM

Quote:

Originally Posted by Breathinlady

Katie,
Have you contacted Amazon thru their help on the opening page? I got a JUNK tablet case, did a bad review and sent it back. Amazon had no problem sending UPS to my front door to return the case and quickly credited my account.

I am a prime member and yesterdays order said 5 days to receive! I complained to Amazon about WHY 5 days instead of 2 day I paid for in shipping with Prime. Their reply was sorry, and added a month to my prime account.

I have had such good luck with Amazon and feel really bad you are having so much trouble.

Amazon did ask if my 1st refund was salved I told them no & why. Not long after that seller sent me a postage paid shipping label. This was the principle of the thing. They sent an Item that they knew was defective but was marks on the item! Turned out it by luck didn't cause my new Fire to break! I wrote about it last week in the Fire Forum.
So far I don't think Amazon knows about this mornings mess. I ordered a New XXL Rear basket fro my Pride Scooter... $85. They sent a L rear basket ... $45 Plus it was full of Defects! Wanted me to pay shipping Back Plus re-stocking fees! After a email back & me writing a BAD review. They decided to send the Correct Basket & include in the box a shipping label for the return of the smaller basket. Even offered me a Gift!

I Believe Both Seller once this is done!

I just so sick of Amazon Sellers taking Advantage of Customers. 25% Re-Stocking Fees for Defective & Wrong items are crazy! I got Ripped before was scared to complain.. No More. Amazon wants to Block my Account so be it!

Catlady · 02-20-2016, 12:20 PM

I recently had a bad experience with an Amazon Marketplace seller. They had offered a set of out-of-print music CDs for about a third of the usual going price, so I jumped on it. A couple of days after I placed the order, the seller e-mailed me that they didn't have the item in stock and I should cancel the order. It didn't make sense to me that I should be the one to cancel--why couldn't they just do it? I had a suspicion that perhaps they had made a pricing mistake, and that's why they wanted me to cancel so they could re-list at a higher price. So I didn't cancel, and then a few days later I got an e-mail from Amazon saying the item had shipped, and I figured, OK, all is well. And then another e-mail from the seller again telling me to cancel, which I don't believe I would have been able to do even if I wanted to, because Amazon was showing it had bee shipped.

The delivery window on the item was ridiculously long (even though it was not an international seller), and meanwhile my credit card was charged and payment was almost due, so I finally wrote to the seller to ask what the heck was going on. They then reversed the charge.

I don't know what kind of crazy game they were playing, but I did some research on them and found that they've done this sort of thing before, under various names. However, they also have a lot of happy customers. I don't know if it's just some stupidity and inefficiency on their part, or if there's some way they're profiting from fake listings.

Barbara1955 · 02-27-2016, 12:39 AM

Well the Correct Basket Arrived It Looks Great No Defects! I shipped back the Wrong Defective basket a couple days ago. Done deal. I Not changing my rating. I did write the correct basket arrived & was not defective.
Still waiting on the Defective Case Refund ...ugh

02-18-2016, 01:47 PM	#1
Barbara1955 Non-Techy Posts: 4,454 Karma: 15499273 Join Date: Feb 2011 Location: WV---USA Device: Samsung Cell Phone & Amazon Fires & Kobo eReaders	Amazon 3rd Party Sellers ... Good Bad & Down Right Rip Offs! This year I ordered 2 Things from Amazon ... Not Counting eBooks! On Both I Got Junk! Defective items & Wrong items sent! I Still Fighting for Full Refunds! They hit you with Shipping to you then Hit you again with Shipping Back the items! Plus Re-Stocking Fees!! And of course the Dreaded Notice from Amazon "Closing Account do to Too many Returns!" ... haven't got it yet but wouldn't be surprised if I do.. Heres a Chance for you to Vent & Rant ....

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Kindle Fire and 3rd party eBook sellers	Dave5444	Introduce Yourself	5	01-31-2012 02:19 AM
Amazon Opens Fire to Third-Party Sellers	kennyc	Kindle Fire	3	12-23-2011 09:56 AM
Touch My KT experience so far: Good & Bad	MrsJoseph	Kobo Reader	12	08-26-2011 07:57 PM
Is the Amazon Kindle suitable for reading 3rd party PDF files?	Outsider	Amazon Kindle	5	12-26-2010 08:30 PM
I love my new DR1000S, thoughts & questions, 3rd Party Software	Cliffe	iRex	3	04-26-2009 10:02 AM

02-18-2016, 01:51 PM	#2
susan_cassidy Wizard Posts: 2,251 Karma: 3720310 Join Date: Jan 2009 Location: USA Device: Kindle, iPad (not used much for reading)	And this has what, exactly, to do with ereading, which is the purpose of this forum?

02-18-2016, 01:56 PM	#3
HarryT eBook Enthusiast Posts: 85,544 Karma: 93383043 Join Date: Nov 2006 Location: UK Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6	Moved to the Lounge.

02-18-2016, 01:58 PM	#4
HarryT eBook Enthusiast Posts: 85,544 Karma: 93383043 Join Date: Nov 2006 Location: UK Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6	Always a good idea to look at the seller's feedback before ordering. That can help to avoid such issues.

02-20-2016, 12:20 PM	#11
Catlady Grand Sorcerer Posts: 7,345 Karma: 52398889 Join Date: Oct 2010 Device: Kindle Fire, Kindle Paperwhite, AGPTek Bluetooth Clip	I recently had a bad experience with an Amazon Marketplace seller. They had offered a set of out-of-print music CDs for about a third of the usual going price, so I jumped on it. A couple of days after I placed the order, the seller e-mailed me that they didn't have the item in stock and I should cancel the order. It didn't make sense to me that I should be the one to cancel--why couldn't they just do it? I had a suspicion that perhaps they had made a pricing mistake, and that's why they wanted me to cancel so they could re-list at a higher price. So I didn't cancel, and then a few days later I got an e-mail from Amazon saying the item had shipped, and I figured, OK, all is well. And then another e-mail from the seller again telling me to cancel, which I don't believe I would have been able to do even if I wanted to, because Amazon was showing it had bee shipped. The delivery window on the item was ridiculously long (even though it was not an international seller), and meanwhile my credit card was charged and payment was almost due, so I finally wrote to the seller to ask what the heck was going on. They then reversed the charge. I don't know what kind of crazy game they were playing, but I did some research on them and found that they've done this sort of thing before, under various names. However, they also have a lot of happy customers. I don't know if it's just some stupidity and inefficiency on their part, or if there's some way they're profiting from fake listings.

02-27-2016, 12:39 AM	#12
Barbara1955 Non-Techy Posts: 4,454 Karma: 15499273 Join Date: Feb 2011 Location: WV---USA Device: Samsung Cell Phone & Amazon Fires & Kobo eReaders	Well the Correct Basket Arrived It Looks Great No Defects! I shipped back the Wrong Defective basket a couple days ago. Done deal. I Not changing my rating. I did write the correct basket arrived & was not defective. Still waiting on the Defective Case Refund ...ugh