04-24-2009, 11:23 AM
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Zealot
 
Posts: 149
Karma: 492
Join Date: Feb 2009
Location: Reseda, CA
Device: eBookwise 1150 and Kindle 1
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Great customer service at eBookwise!
Just wanted to say, I've now got two eBookwise devices (don't ask!
  ) and was having problems with one of them.But the customer service people at eBookwise couldn't be nicer - and FASTER! - about helping! I get almost immediate responses to my frantic email requests, and they always make me feel like I'm their top priority! It is really refreshing, especially since I've had nothing but form letters from Amazon when I've asked questions about my Kindle. Maybe 'cause eBookwise is smaller, they try harder? 
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04-24-2009, 12:04 PM
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#2 | |
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GuteBook/Mobi2IMP Creator
 
Posts: 2,958
Karma: 2530691
Join Date: Dec 2007
Location: Toronto, Canada
Device: REB1200 EBW1150 Device: T1 NSTG iLiad_v2 NC Device: Asus_TF Next1 WPDN
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Quote:
 But, have you ever seen those MayTag repairman commercials? Perhaps, they respond almost immediately because there ARE so few issues (not already covered at MobileRead.com )! ...or is it so few customers... 
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04-24-2009, 07:43 PM
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#3 | |
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Zealot
Posts: 149
Karma: 492
Join Date: Feb 2009
Location: Reseda, CA
Device: eBookwise 1150 and Kindle 1
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