problem with password

skinnyLara · 07-22-2014, 11:25 AM

Hi everybody,

I am new at this forum. I've lurking around looking for advice about my new onyx boox t68 and I've learnt a lot from you. But there is a question I have now to which I don't find the answer on this forum. Maybe I didn't look well, if that's the case, please refer me to the right place.

I wanted to protect my onyx with a password, and so I introduced it. It seems I made one or several mistakes when I introduced it due to this fluctuation with the screen touch. The thing is I can't confirm the password because I don't know where I got wrong, and the system doesn't seem to allow to start over. It only shows the confirmation page. I tried to do the "factory data reset" but there, surprise, it asks me for the confirmation of the password again.

Anyone knows what to do to restore/delete password? I would really appreciate.

Thank you very much

Randy11 · 07-25-2014, 07:26 AM

Maybe, you could try an software update (or use the same version of firmware) and hope that the password will be deleted...

skinnyLara · 07-25-2014, 09:03 AM

Thank you, Randy11,

I've tried what you said and installed the update Booxtor posted, and it erased the password. And other things, too

Thank you very much, I appreciate you answered

Randy11 · 07-30-2014, 04:25 PM

Happy for you !

07-22-2014, 11:25 AM	#1
skinnyLara Junior Member Posts: 2 Karma: 10 Join Date: Jul 2014 Device: onyx boox t68	problem with password Hi everybody, I am new at this forum. I've lurking around looking for advice about my new onyx boox t68 and I've learnt a lot from you. But there is a question I have now to which I don't find the answer on this forum. Maybe I didn't look well, if that's the case, please refer me to the right place. I wanted to protect my onyx with a password, and so I introduced it. It seems I made one or several mistakes when I introduced it due to this fluctuation with the screen touch. The thing is I can't confirm the password because I don't know where I got wrong, and the system doesn't seem to allow to start over. It only shows the confirmation page. I tried to do the "factory data reset" but there, surprise, it asks me for the confirmation of the password again. Anyone knows what to do to restore/delete password? I would really appreciate. Thank you very much

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07-25-2014, 07:26 AM	#2
Randy11 Wizard Posts: 1,138 Karma: 1577094 Join Date: Oct 2008 Device: Samsung EB60, Onyx M92, Onyx Max2	Maybe, you could try an software update (or use the same version of firmware) and hope that the password will be deleted...

07-25-2014, 09:03 AM	#3
skinnyLara Junior Member Posts: 2 Karma: 10 Join Date: Jul 2014 Device: onyx boox t68	Thank you, Randy11, I've tried what you said and installed the update Booxtor posted, and it erased the password. And other things, too Thank you very much, I appreciate you answered

07-30-2014, 04:25 PM	#4
Randy11 Wizard Posts: 1,138 Karma: 1577094 Join Date: Oct 2008 Device: Samsung EB60, Onyx M92, Onyx Max2	Happy for you !