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Old 04-05-2010, 08:24 AM   #1
edalm
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Device: Longshine Shinebook
Caliber does not detect my Shinebook device

Ive installed 0.6.46 that is supposed to recognize my device but im affraid he cannot.
Does anyone have the same issue with Lonshine Shinebbok device?
Cheers and thnks for help
Edmanol
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Old 04-05-2010, 10:03 PM   #2
kovidgoyal
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Preferences->advanced->debug device detection
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Old 04-06-2010, 07:35 AM   #3
edalm
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result from debug...

Hello Kovid,
Thanks for your quick answer. the result, hope it helps:

Version: 0.6.46
USB devices on system:
[u'usb\\root_hub&vid8086&pid2832&rev0003',
u'usb\\root_hub&vid8086&pid2835&rev0003',
u'usb\\root_hub&vid8086&pid2830&rev0003',
u'usb\\root_hub&vid8086&pid2831&rev0003',
u'usb\\root_hub&vid8086&pid2834&rev0003',
u'usb\\root_hub20&vid8086&pid2836&rev0003',
u'usb\\root_hub20&vid8086&pid283a&rev0003',
u'usb\\vid_047d&pid_2048&rev_0600',
u'usb\\vid_0483&pid_2016&rev_0001',
u'usb\\vid_12d1&pid_1003&rev_0000',
u'usb\\vid_12d1&pid_1003&rev_0000&mi_00',
u'usb\\vid_12d1&pid_1003&rev_0000&mi_01',
u'usb\\vid_12d1&pid_1003&rev_0000&mi_02',
u'usb\\vid_12d1&pid_1003&rev_0000&mi_03',
u'usb\\vid_1f85&pid_1688&rev_0110']
Drives detected:
{'G:\\': u'\\\\?\\STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_&PROD _&REV_062E#E60AB489C000288&0#{53F56307-B6BF-11D0-94F2-00A0C91EFB8B}#{53F5630D-B6BF-11D0-94F2-00A0C91EFB8B}',
'H:\\': u'\\\\?\\STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_&PROD _&REV_062E#E60AB489C000288&1#{53F56307-B6BF-11D0-94F2-00A0C91EFB8B}#{53F5630D-B6BF-11D0-94F2-00A0C91EFB8B}'}
Looking for HANLINV3
Looking for HANLINV5
Looking for BLACKBERRY
Looking for CYBOOK
Looking for ILIAD
Looking for IREXDR1000
Looking for IREXDR800
Looking for JETBOOK
Looking for SHINEBOOK
u'usb\\vid_1f85&pid_1688&rev_0110'
No match found in: \\?\STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_&PROD_&REV _062E#E60AB489C000288&1#{53F56307-B6BF-11D0-94F2-00A0C91EFB8B}#{53F5630D-B6BF-11D0-94F2-00A0C91EFB8B}
No match found in: \\?\STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_&PROD_&REV _062E#E60AB489C000288&0#{53F56307-B6BF-11D0-94F2-00A0C91EFB8B}#{53F5630D-B6BF-11D0-94F2-00A0C91EFB8B}
Looking for POCKETBOOK360
u'usb\\vid_1f85&pid_1688&rev_0110'
No match found in: \\?\STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_&PROD_&REV _062E#E60AB489C000288&1#{53F56307-B6BF-11D0-94F2-00A0C91EFB8B}#{53F5630D-B6BF-11D0-94F2-00A0C91EFB8B}
No match found in: \\?\STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_&PROD_&REV _062E#E60AB489C000288&0#{53F56307-B6BF-11D0-94F2-00A0C91EFB8B}#{53F5630D-B6BF-11D0-94F2-00A0C91EFB8B}
Looking for KINDLE
Looking for KINDLE2
Looking for KINDLE_DX
Looking for NOOK
Looking for PRS505
Looking for PRS700
Looking for PRS500
Looking for ANDROID
Looking for N770
Looking for N810
Looking for COOL_ER
u'usb\\vid_1f85&pid_1688&rev_0110'
No match found in: \\?\STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_&PROD_&REV _062E#E60AB489C000288&1#{53F56307-B6BF-11D0-94F2-00A0C91EFB8B}#{53F5630D-B6BF-11D0-94F2-00A0C91EFB8B}
No match found in: \\?\STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_&PROD_&REV _062E#E60AB489C000288&0#{53F56307-B6BF-11D0-94F2-00A0C91EFB8B}#{53F5630D-B6BF-11D0-94F2-00A0C91EFB8B}
Looking for ESLICK
Looking for NUUT2
Looking for IRIVER_STORY
Looking for GER2
Looking for ITALICA
u'usb\\vid_1f85&pid_1688&rev_0110'
No match found in: \\?\STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_&PROD_&REV _062E#E60AB489C000288&1#{53F56307-B6BF-11D0-94F2-00A0C91EFB8B}#{53F5630D-B6BF-11D0-94F2-00A0C91EFB8B}
No match found in: \\?\STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_&PROD_&REV _062E#E60AB489C000288&0#{53F56307-B6BF-11D0-94F2-00A0C91EFB8B}#{53F5630D-B6BF-11D0-94F2-00A0C91EFB8B}
Looking for ECLICTO
u'usb\\vid_1f85&pid_1688&rev_0110'
No match found in: \\?\STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_&PROD_&REV _062E#E60AB489C000288&1#{53F56307-B6BF-11D0-94F2-00A0C91EFB8B}#{53F5630D-B6BF-11D0-94F2-00A0C91EFB8B}
No match found in: \\?\STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_&PROD_&REV _062E#E60AB489C000288&0#{53F56307-B6BF-11D0-94F2-00A0C91EFB8B}#{53F5630D-B6BF-11D0-94F2-00A0C91EFB8B}
Looking for DBOOK
u'usb\\vid_1f85&pid_1688&rev_0110'
No match found in: \\?\STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_&PROD_&REV _062E#E60AB489C000288&1#{53F56307-B6BF-11D0-94F2-00A0C91EFB8B}#{53F5630D-B6BF-11D0-94F2-00A0C91EFB8B}
No match found in: \\?\STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_&PROD_&REV _062E#E60AB489C000288&0#{53F56307-B6BF-11D0-94F2-00A0C91EFB8B}#{53F5630D-B6BF-11D0-94F2-00A0C91EFB8B}
Looking for INVESBOOK
u'usb\\vid_1f85&pid_1688&rev_0110'
No match found in: \\?\STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_&PROD_&REV _062E#E60AB489C000288&1#{53F56307-B6BF-11D0-94F2-00A0C91EFB8B}#{53F5630D-B6BF-11D0-94F2-00A0C91EFB8B}
No match found in: \\?\STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_&PROD_&REV _062E#E60AB489C000288&0#{53F56307-B6BF-11D0-94F2-00A0C91EFB8B}#{53F5630D-B6BF-11D0-94F2-00A0C91EFB8B}
Looking for BOOX
Looking for BOOQ
u'usb\\vid_1f85&pid_1688&rev_0110'
No match found in: \\?\STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_&PROD_&REV _062E#E60AB489C000288&1#{53F56307-B6BF-11D0-94F2-00A0C91EFB8B}#{53F5630D-B6BF-11D0-94F2-00A0C91EFB8B}
No match found in: \\?\STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_&PROD_&REV _062E#E60AB489C000288&0#{53F56307-B6BF-11D0-94F2-00A0C91EFB8B}#{53F5630D-B6BF-11D0-94F2-00A0C91EFB8B}
Looking for EB600
u'usb\\vid_1f85&pid_1688&rev_0110'
No match found in: \\?\STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_&PROD_&REV _062E#E60AB489C000288&1#{53F56307-B6BF-11D0-94F2-00A0C91EFB8B}#{53F5630D-B6BF-11D0-94F2-00A0C91EFB8B}
No match found in: \\?\STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_&PROD_&REV _062E#E60AB489C000288&0#{53F56307-B6BF-11D0-94F2-00A0C91EFB8B}#{53F5630D-B6BF-11D0-94F2-00A0C91EFB8B}
Looking for README
Looking for N516
Looking for EB511
Looking for ELONEX
u'usb\\vid_1f85&pid_1688&rev_0110'
No match found in: \\?\STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_&PROD_&REV _062E#E60AB489C000288&1#{53F56307-B6BF-11D0-94F2-00A0C91EFB8B}#{53F5630D-B6BF-11D0-94F2-00A0C91EFB8B}
No match found in: \\?\STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_&PROD_&REV _062E#E60AB489C000288&0#{53F56307-B6BF-11D0-94F2-00A0C91EFB8B}#{53F5630D-B6BF-11D0-94F2-00A0C91EFB8B}
Looking for TECLAST_K3
Devices possibly connected: None
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Old 04-06-2010, 09:13 AM   #4
kovidgoyal
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You see this in the debug output

Code:
DISK&VEN_&PROD _&REV_062
If your device was functioning correctly it should have been

Code:
DISK&VEN_LONGSHIN&PROD_ESHINEBOOK&REV_062
without that the device cannot be detected.
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Old 04-06-2010, 09:23 AM   #5
edalm
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Device: Longshine Shinebook
well..Kovidgoyal thank you vary much, but unfortunatly thats "chinese" for me ....what can i do to get things workin...i must say im newbie to this stuff

Thank you very much for yout time.
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Old 04-06-2010, 09:39 AM   #6
kovidgoyal
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There's not very much you can do other than complain to the manufacturer. In the meantime use the save to disk button to send books to your device.
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Old 04-06-2010, 09:51 AM   #7
edalm
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Posts: 5
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Device: Longshine Shinebook
yes. im copying files to the device directly without using Calibre because my device is not recognized by Cal
Thats a petty because i recognize value in Caliber to justify using it.

the question is: what should i complain the manufacturer about?

cheers
eddie
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Old 04-06-2010, 10:24 AM   #8
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That at the USB level an empty Vendor and Product identity is being returned.
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Old 04-06-2010, 10:30 AM   #9
edalm
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ok Itimpi i will send an email to the manufacturer to complain.
Thanks for the help.
Eddie
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