Sharing by email failure - SMTPServerDisconnected('Connection unexpectedly closed',)

Starko · 02-02-2011, 04:00 AM

I have a problem with sharing by email as well.

When i try send a test email (from preferences screen) to my personal email account everything is ok.
but when i send to my @free.kindle.com i get the following error:

Quote:

ERROR: Failed to email book: Failed: Email Robinson Crusoe to .......@free.kindle.com

Email Robinson Crusoe to .......@free.kindle.com

Sending failed...
Traceback (most recent call last):
File "site-packages\calibre\gui2\email.py", line 117, in run
File "site-packages\calibre\gui2\email.py", line 171, in sendmail
File "site-packages\calibre\utils\smtp.py", line 91, in sendmail
File "site-packages\calibre\utils\smtp.py", line 83, in sendmail_direct
IOError: Failed to send mail: SMTPServerDisconnected('Connection unexpectedly closed',)

Retrying in 1 seconds...

Sending failed...
Traceback (most recent call last):
File "site-packages\calibre\gui2\email.py", line 117, in run
File "site-packages\calibre\gui2\email.py", line 171, in sendmail
File "site-packages\calibre\utils\smtp.py", line 91, in sendmail
File "site-packages\calibre\utils\smtp.py", line 83, in sendmail_direct
IOError: Failed to send mail: SMTPServerDisconnected('Connection unexpectedly closed',)

Manichean · 02-02-2011, 04:14 AM

That's weird. Can you still send mail to your personal account, or does this affect both the kindle and the personal account? If not, is this behaviour reproducible (as in happens everytime you try the kindle account)? Did you change any settings apart from the destination email address? What SMTP settings are you using?

DoctorOhh · 02-02-2011, 04:24 AM

Quote:

Originally Posted by Starko

When i try send a test email (from preferences screen) to my personal email account everything is ok.
but when i send to my @free.kindle.com i get the following error:

Did you put the mail account your ending from as a authorized account for amazon to process?

Starko · 02-02-2011, 06:58 AM

Quote:

Originally Posted by dwanthny

Did you put the mail account your ending from as a authorized account for amazon to process?

yes. double and triple checked.

i got the same error message when i tried to email to a regular email account:

Quote:

---------------------------
ERROR: Failed to email book: Failed:

Sending failed...
Traceback (most recent call last):
File "site-packages\calibre\gui2\email.py", line 117, in run
File "site-packages\calibre\gui2\email.py", line 171, in sendmail
File "site-packages\calibre\utils\smtp.py", line 91, in sendmail
File "site-packages\calibre\utils\smtp.py", line 83, in sendmail_direct
IOError: Failed to send mail: SMTPServerDisconnected('Connection unexpectedly closed',)

Retrying in 1 seconds...

...

Manichean · 02-02-2011, 07:23 AM

Quote:

Originally Posted by Manichean

Did you change any settings apart from the destination email address? What SMTP settings are you using?

Okay, I'll just quote myself here.

Starko · 02-03-2011, 03:08 AM

my apologies for "hijacking the thread". i will start a new one

Starko · 02-03-2011, 03:15 AM

When i attempt to send a book to my @free.kindle.com i get the following error:

Quote:

ERROR: Failed to email book: Failed: Email Robinson Crusoe to .......@free.kindle.com

Email Robinson Crusoe to .......@free.kindle.com

Sending failed...
Traceback (most recent call last):
File "site-packages\calibre\gui2\email.py", line 117, in run
File "site-packages\calibre\gui2\email.py", line 171, in sendmail
File "site-packages\calibre\utils\smtp.py", line 91, in sendmail
File "site-packages\calibre\utils\smtp.py", line 83, in sendmail_direct
IOError: Failed to send mail: SMTPServerDisconnected('Connection unexpectedly closed',)

I get exactly the same message when i try to send a book to my personal email address. "Allowed senders" on amazon kindle account are properly configured. this behaviour is reproducible

I have not filled in any SMPT information because when i try send a Test email (from preferences screen) to my personal email account everything is ok. So i assumed i don't need any configuring

Manichean · 02-03-2011, 04:00 AM

I moved the relevant posts from the other thread in here.

Starko · 02-03-2011, 04:04 AM

i changed this:
- added another "allowed sender" to kindle configuration on amazon and use that address in Calibre.
- configured host and user in Calibre

it works now. One of the two apparently did the trick.

Manichean · 02-03-2011, 04:12 AM

Quote:

Originally Posted by Starko

- configured host and user in Calibre

Well, if you don't configure things, they won't work. You might have said that earlier in the other thread, then your issue could have been solved faster... (That was actually part of the information I was asking you for.)

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02-02-2011, 04:14 AM	#2
Manichean Wizard Posts: 3,130 Karma: 91256 Join Date: Feb 2008 Location: Germany Device: Cybook Gen3	That's weird. Can you still send mail to your personal account, or does this affect both the kindle and the personal account? If not, is this behaviour reproducible (as in happens everytime you try the kindle account)? Did you change any settings apart from the destination email address? What SMTP settings are you using?

02-03-2011, 03:08 AM	#6
Starko Zealot Posts: 123 Karma: 998177 Join Date: Aug 2010 Device: Kindle 3	my apologies for "hijacking the thread". i will start a new one

02-03-2011, 04:00 AM	#8
Manichean Wizard Posts: 3,130 Karma: 91256 Join Date: Feb 2008 Location: Germany Device: Cybook Gen3	I moved the relevant posts from the other thread in here.

02-03-2011, 04:04 AM	#9
Starko Zealot Posts: 123 Karma: 998177 Join Date: Aug 2010 Device: Kindle 3	i changed this: - added another "allowed sender" to kindle configuration on amazon and use that address in Calibre. - configured host and user in Calibre it works now. One of the two apparently did the trick.