This again?? Paperwhite screen issues... - Page 3

Joy736 · 12-05-2012, 02:19 AM

According to my eyes, the second picture also shows a big green spot in the middle of the screen. Both screens look good enough for me to read on though. Could be different in real life.

mobilewilier · 12-05-2012, 03:02 AM

Quote:

Originally Posted by Joy736

According to my eyes, the second picture also shows a big green spot in the middle of the screen. Both screens look good enough for me to read on though. Could be different in real life.

The second one looks far worse in the photo than it does in real life (although i can see the mild color transition in real life, it's more gradual and therefore less of a distraction).

Tireiron · 12-06-2012, 11:16 AM

I've had 4 kindle Paperwhites, all with this defect. It seems they are trying to bring back the old Reading Rainbow with this one.

I'm sorry but I could not settle with this distracting screen. I actually red 67% of Moby Dick on it until I could'nt take any more.

I have had: 1 from Staples, 1 from Best Buy, 2 from Amazon. I give up. I am returning them all today and purchasing a Kobo Glo which has none of this color blotching effect. Good thing i'm not too entrenched in the Amazon ecosystem.

I feel like the more people who settle with an inferior product like this, the worse quality control we will have in the future with these devices. People need to speak out to Amazon so they can fix the problem.

gosmo · 12-06-2012, 01:33 PM

I gave up exchanging, my first two had pink clouds. This third replacement has a large darker blue area in the center, almost like the Amazon message pictures. It's not even like Amazon led me to believe when I first ordered it, but I decided to keep it because I was tired of the exchanging. If you have a pink spot I would not hesitate to exchange. Call Amazon even if it were a gift, they seem to be standing by their product and the worst they can tell you is no.

BakaTensai · 12-06-2012, 10:52 PM

Quote:

Originally Posted by gosmo

I gave up exchanging, my first two had pink clouds. This third replacement has a large darker blue area in the center, almost like the Amazon message pictures. It's not even like Amazon led me to believe when I first ordered it, but I decided to keep it because I was tired of the exchanging. If you have a pink spot I would not hesitate to exchange. Call Amazon even if it were a gift, they seem to be standing by their product and the worst they can tell you is no.

That is really discouraging but I agree I should probably exchange it. I really hate doing that

Tireiron · 12-07-2012, 07:13 AM

Don't' sweat it. Your Kindle in under a year warranty and they will send you a replacement in 2 days.

I bought mine at Staples and the colors didn't appear until after the exchange policy window and Amazon still honored the warranty.

If you don't ever get a good paperwhite, try looking into the kobo glo. The screen has no color whatsoever.

BakaTensai · 12-09-2012, 12:58 PM

Quote:

Originally Posted by Tireiron

Don't' sweat it. Your Kindle in under a year warranty and they will send you a replacement in 2 days.

I bought mine at Staples and the colors didn't appear until after the exchange policy window and Amazon still honored the warranty.

If you don't ever get a good paperwhite, try looking into the kobo glo. The screen has no color whatsoever.

OK, so I just checked out the kobo glo. You're right, there is no discoloration and very little unevenness on that device, although the overall color was pretty blue. I didn't mind the device but I think that I prefer the software and hardware (minus the screen) on the paperwhite. I guess I'm going to try for a replacement, but I hope that I don't just get a refurb.

xendula · 12-09-2012, 06:37 PM

Good luck, BakaTensai.

beautifulsoup · 12-09-2012, 09:06 PM

Quote:

Originally Posted by Tireiron

I bought mine at Staples and the colors didn't appear until after the exchange policy window and Amazon still honored the warranty.

Egad, the colors can appear later? (I've had my PW for six days, and no issues yet; fingers crossed).

xendula · 12-09-2012, 10:20 PM

Quote:

Originally Posted by beautifulsoup

Egad, the colors can appear later? (I've had my PW for six days, and no issues yet; fingers crossed).

They can; it happened to the second one I received.

tmf2 · 12-10-2012, 10:37 AM

Quote:

Originally Posted by Tireiron

I feel like the more people who settle with an inferior product like this, the worse quality control we will have in the future with these devices. People need to speak out to Amazon so they can fix the problem.

Yes settling is not doing anyone any favors. Thats been my logic all along at least as far as the Northern Light enhanced screens.

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12-05-2012, 02:19 AM	#31
Joy736 Addict Posts: 311 Karma: 1078442 Join Date: Oct 2011 Location: Netherlands Device: Kindle Paperwhite	According to my eyes, the second picture also shows a big green spot in the middle of the screen. Both screens look good enough for me to read on though. Could be different in real life.

12-06-2012, 11:16 AM	#33
Tireiron Junior Member Posts: 4 Karma: 465352 Join Date: Dec 2012 Device: Kobo Glo and Kindle Paperwhite	I've had 4 kindle Paperwhites, all with this defect. It seems they are trying to bring back the old Reading Rainbow with this one. I'm sorry but I could not settle with this distracting screen. I actually red 67% of Moby Dick on it until I could'nt take any more. I have had: 1 from Staples, 1 from Best Buy, 2 from Amazon. I give up. I am returning them all today and purchasing a Kobo Glo which has none of this color blotching effect. Good thing i'm not too entrenched in the Amazon ecosystem. I feel like the more people who settle with an inferior product like this, the worse quality control we will have in the future with these devices. People need to speak out to Amazon so they can fix the problem.

12-06-2012, 01:33 PM	#34
gosmo Member Posts: 15 Karma: 468444 Join Date: Oct 2012 Device: Kindle Paperwhite	I gave up exchanging, my first two had pink clouds. This third replacement has a large darker blue area in the center, almost like the Amazon message pictures. It's not even like Amazon led me to believe when I first ordered it, but I decided to keep it because I was tired of the exchanging. If you have a pink spot I would not hesitate to exchange. Call Amazon even if it were a gift, they seem to be standing by their product and the worst they can tell you is no.

12-07-2012, 07:13 AM	#36
Tireiron Junior Member Posts: 4 Karma: 465352 Join Date: Dec 2012 Device: Kobo Glo and Kindle Paperwhite	Don't' sweat it. Your Kindle in under a year warranty and they will send you a replacement in 2 days. I bought mine at Staples and the colors didn't appear until after the exchange policy window and Amazon still honored the warranty. If you don't ever get a good paperwhite, try looking into the kobo glo. The screen has no color whatsoever.

12-09-2012, 06:37 PM	#38
xendula eBookworm Posts: 2,300 Karma: 4525746 Join Date: Aug 2005 Location: East Coast brrrrr Device: Kindle 4B/K ~ Nexus 7 ~ Kindle Paperwhite 1&2 ~ iPad Air	Good luck, BakaTensai.

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