PRS-350 Rescue for PRS 350?

doreenjoy · 08-29-2014, 03:58 PM

My PRS350 has a broken reset button, and is frozen on "opening book." I can't get it to reset. The reset button is broken (long ago). The power switch does nothing. It is fully charged via mains charge overnight. It's not recognized by my Windows PC; I tried several different USB 2.0 and 3.0 ports.

Is there anyway to rescue it? No SD card slot on the 350 so I don't think I can get a rescue image on it, assuming one exists.

Help, please.

jj2me · 09-02-2014, 09:01 AM

I've never taken mine apart, but from looking at this PRS-350 tear-apart video, it looks relatively easy to get a better look at, and better access to, the reset hole: remove the one bottom screw and use a spudger or plastic guitar pick or strong fingernail to partially remove the plastic edge cover that covers the reset hole.

The video also shows simple removal of the back cover, if that is needed for further access.

Here's the manual, which shows more screws holding the chassis assembly, in case you have to dig deeper.

doreenjoy · 09-03-2014, 05:18 AM

Thank you, jj. I will give it a try.

injapan · 09-08-2014, 02:52 AM

How did you get on? My wife's 350 is playing up

08-29-2014, 03:58 PM	#1
doreenjoy 01000100 01001010 Posts: 1,889 Karma: 2400000 Join Date: Mar 2009 Device: Polyamorous	Rescue for PRS 350? My PRS350 has a broken reset button, and is frozen on "opening book." I can't get it to reset. The reset button is broken (long ago). The power switch does nothing. It is fully charged via mains charge overnight. It's not recognized by my Windows PC; I tried several different USB 2.0 and 3.0 ports. Is there anyway to rescue it? No SD card slot on the 350 so I don't think I can get a rescue image on it, assuming one exists. Help, please.

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09-02-2014, 09:01 AM	#2
jj2me Guru Posts: 820 Karma: 8820388 Join Date: Dec 2008 Device: Sony PRS-505, -350; Kindle 3 3G, DX, PW 2; various tablets	I've never taken mine apart, but from looking at this PRS-350 tear-apart video, it looks relatively easy to get a better look at, and better access to, the reset hole: remove the one bottom screw and use a spudger or plastic guitar pick or strong fingernail to partially remove the plastic edge cover that covers the reset hole. The video also shows simple removal of the back cover, if that is needed for further access. Here's the manual, which shows more screws holding the chassis assembly, in case you have to dig deeper.

09-03-2014, 05:18 AM	#3
doreenjoy 01000100 01001010 Posts: 1,889 Karma: 2400000 Join Date: Mar 2009 Device: Polyamorous	Thank you, jj. I will give it a try.

09-08-2014, 02:52 AM	#4
injapan Addict Posts: 228 Karma: 1030816 Join Date: Dec 2010 Location: Japan Device: iPhone 11, Kobo Arua 2 and iPad Air 3	How did you get on? My wife's 350 is playing up