Touch My Kobo is having major issues... PLEASE HELP

Looler · 02-20-2012, 11:13 PM

Issue 1) The page turning is really slow... My setting is to have the thing refresh every 6 page turns. Its been fine up until a few days ago. I also have to tap a few times to get it to work sometimes.

Issue 2) My reading life stats (such as hours + books read) isn't updating. It's been like this ever since I bought the Kobo this past summer. I've just never bothered to look into it.

PLEASE REPLY IF YOU HAVE ANY IDEA OF HOW TO FIX THIS! Thanks!

The Terminator · 02-21-2012, 12:27 AM

Issue 1) Try a soft reset, do this by inserting a paper-clip into the tiny hole in the back of the Kobo for around 10 seconds. That worked for me when I had slow page turns.

Issue 2) If you go into settings and then Reading Life are both boxes check marked?

Looler · 02-21-2012, 11:36 AM

Thanks for answering!

1) I didn't do the reset but its speed is fine now after i charged it for the night.
2) Both boxes are checked. What's not updating is the percentage of my library read. So it'll say that i read 11 books (I've read much more than that), read for 15.3 hours and say that 0% of my library has been read....

Any other solutions?

The Terminator · 02-21-2012, 12:50 PM

Quote:

Originally Posted by Looler

Thanks for answering!

1) I didn't do the reset but its speed is fine now after i charged it for the night.
2) Both boxes are checked. What's not updating is the percentage of my library read. So it'll say that i read 11 books (I've read much more than that), read for 15.3 hours and say that 0% of my library has been read....

Any other solutions?

Are you deleting books after you've read them?

RareBird · 02-21-2012, 03:01 PM

Deleting them won't affect the count of books read. I've read books from the library and they are still included in my tally of books read even though they are no longer in my library or on my Touch.

Looler · 02-21-2012, 07:56 PM

No I don't delete books after I read them, I just leave them on.

The Terminator · 02-21-2012, 09:15 PM

Quote:

Originally Posted by RareBird

Deleting them won't affect the count of books read. I've read books from the library and they are still included in my tally of books read even though they are no longer in my library or on my Touch.

No, I know it won't affect the total number of books finished. But I thought that it might affect % of library read.

alexul · 02-22-2012, 04:47 AM

On my device, the Reading Life stopped working after the first book

.

RareBird · 02-22-2012, 05:48 AM

Sorry about that I misunderstood your post. And you are right it does affect the percentage.

larrymohr · 02-24-2012, 06:09 PM

When you finish reading a book, do you page to the end until it bookmarks and then returns to the Home page, or do you use the "mark as finished" menu item?

I believe that Reading Life only considers a book "Read" when you page right to the end of the book and it closes itself.

Looler · 02-24-2012, 10:56 PM

Quote:

Originally Posted by larrymohr

When you finish reading a book, do you page to the end until it bookmarks and then returns to the Home page, or do you use the "mark as finished" menu item?

I believe that Reading Life only considers a book "Read" when you page right to the end of the book and it closes itself.

I page until the end o.o

02-20-2012, 11:13 PM	#1
Looler Member Posts: 17 Karma: 10 Join Date: Jul 2011 Location: Canada Device: Kobo Touch	My Kobo is having major issues... PLEASE HELP Issue 1) The page turning is really slow... My setting is to have the thing refresh every 6 page turns. Its been fine up until a few days ago. I also have to tap a few times to get it to work sometimes. Issue 2) My reading life stats (such as hours + books read) isn't updating. It's been like this ever since I bought the Kobo this past summer. I've just never bothered to look into it. PLEASE REPLY IF YOU HAVE ANY IDEA OF HOW TO FIX THIS! Thanks!

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02-21-2012, 12:27 AM	#2
The Terminator Retired Posts: 2,552 Karma: 37638420 Join Date: Nov 2010 Location: Vancouver Island Canada Device: Kobo Touch, Optimus One (2.3), Nexus 7 (4.2)	Issue 1) Try a soft reset, do this by inserting a paper-clip into the tiny hole in the back of the Kobo for around 10 seconds. That worked for me when I had slow page turns. Issue 2) If you go into settings and then Reading Life are both boxes check marked?

02-21-2012, 11:36 AM	#3
Looler Member Posts: 17 Karma: 10 Join Date: Jul 2011 Location: Canada Device: Kobo Touch	Thanks for answering! 1) I didn't do the reset but its speed is fine now after i charged it for the night. 2) Both boxes are checked. What's not updating is the percentage of my library read. So it'll say that i read 11 books (I've read much more than that), read for 15.3 hours and say that 0% of my library has been read.... Any other solutions?

02-21-2012, 03:01 PM	#5
RareBird Addict Posts: 377 Karma: 770002 Join Date: Dec 2011 Location: Windsor, Nova Scotia Device: Kobo Aura	Deleting them won't affect the count of books read. I've read books from the library and they are still included in my tally of books read even though they are no longer in my library or on my Touch.

02-21-2012, 07:56 PM	#6
Looler Member Posts: 17 Karma: 10 Join Date: Jul 2011 Location: Canada Device: Kobo Touch	No I don't delete books after I read them, I just leave them on.

02-22-2012, 04:47 AM	#8
alexul Connoisseur Posts: 63 Karma: 4324 Join Date: May 2010 Location: Romania Device: PB 360, Kobo Touch	On my device, the Reading Life stopped working after the first book .

02-22-2012, 05:48 AM	#9
RareBird Addict Posts: 377 Karma: 770002 Join Date: Dec 2011 Location: Windsor, Nova Scotia Device: Kobo Aura	Sorry about that I misunderstood your post. And you are right it does affect the percentage.

02-24-2012, 06:09 PM	#10
larrymohr Zealot Posts: 104 Karma: 29873 Join Date: Jul 2010 Location: Surrey, B.C. Device: Samsung S6 tab, Kobo Sage, AURA One, Mini	When you finish reading a book, do you page to the end until it bookmarks and then returns to the Home page, or do you use the "mark as finished" menu item? I believe that Reading Life only considers a book "Read" when you page right to the end of the book and it closes itself.