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Old 11-08-2014, 11:56 PM   #1
matrix121985
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Device: PPW2
[Need Help] PW2 fault with Repair Code 2

Hi,
My kindle paperwhite 2013 has just faced an issue below:

"Your Kindle Needs Repair

Repair Code: 2
Version: 2440520001"

I have tried to update firmware but it is not successfully update:
Update error 4

Anyone pls help me how to fix this?
Many thanks

P/s: I'm newbie, so really sorry if i post this issue in wrong place.
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Old 11-09-2014, 08:03 AM   #2
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Device: Kindle 2i, 3g, 4, 5w, PW, PW2, PW5; Kobo H2O, Forma, Elipsa, Sage, C2E
@matrix121985: If you've never done something untoward to it, then contact Kindle CS.
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Old 11-13-2014, 03:37 AM   #3
matrix121985
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Thank NiLuJe for suggestion.
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