08-30-2013, 07:04 AM | #106 |
Grand Sorcerer
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08-30-2013, 07:12 AM | #107 | |
Nameless Being
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08-30-2013, 07:16 AM | #108 |
Connoisseur
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08-30-2013, 08:05 AM | #109 | |
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08-30-2013, 08:27 AM | #110 | |
Zealot
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Last edited by Gilmartin; 08-30-2013 at 01:51 PM. |
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08-30-2013, 12:37 PM | #111 |
Zealot
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I placed an order with Kobo at 12:20 and had an email receipt at 12:21. I dunno why this is so hit and miss with them. I'm using the Canadian site.
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08-30-2013, 01:05 PM | #112 |
Addict
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I really think Kobo should have used a different name for the new Aura. I mean, different size screen, different resolution, capacitive rather than I/R touch, etc etc. It doesn't sound like the same device to me and is bound to lead to much confusion.
As has already been noted, the WH Smith website lists the Aura HD as simply Aura. I emailed them yesterday asking when the black and pink versions of the 6" Aura will be available for pre-order - no reply so far though. The pink version isn't even an option for pre-order on the UK Kobo website. Not that I'm going to pre-order though as I do prefer to see devices in person first. |
08-30-2013, 01:55 PM | #113 | |
Evangelist
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5/28: Ordered, nothing happened 5/29: Contacted CS, order not found, got escalated 5/29: Heard back from Tier 2 CS that order has been found, got order link. Status "On Hold" 5/30: Status "Processing" 6/4: Status still "Processing". Contacted CS, escalated again. 6/5: Shipped. |
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08-30-2013, 02:19 PM | #114 | |
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But you can make the case that naming an actual product identical to the name of a product range isn't the most elegant solution. Samsung seems to understand it better. Samsung Galaxy SII and Galaxy SIII are different phones but both are part of the Galaxy range of products. Kobo should have named the Aura e-reader "Aura 6" or any other name that distincts itself from the name of the product range. But in general: don't blame the manufacturer but the reseller (WH Smith). Most resellers are not interested in the products they are selling. Getting correct info or advice becomes more and more difficult. |
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08-30-2013, 05:35 PM | #115 | |
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08-30-2013, 06:13 PM | #116 |
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08-30-2013, 07:10 PM | #117 | |
Watching the Sky
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More and more, especially with some of the new features coming, as long as Kobo can iron out the bugs in the firmware, I think that they're offering by far the best product out on the market. |
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08-30-2013, 07:28 PM | #118 | |
Always been the caretaker
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08-30-2013, 07:30 PM | #119 | |
Wizard
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08-30-2013, 09:51 PM | #120 | |
Fear The Turtle!
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